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Modern Toyota

Winston-Salem, NC

4.7
1,335 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,335 reviews

July 19, 2025

This team is wonderful. They are always knowledgeable, friendly, professional, and welcoming. We always know we sre in good hands. I could not say enough great things about More

by Melissa.beasley0602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
Jul 19, 2025 -

Modern Toyota responded

Thank you so much for your kind words, Melissa! We truly appreciate your positive feedback and are thrilled to hear that you always have a wonderful experience with our knowledgeable and friendly team at Modern Toyota. Your satisfaction is our priority, and we look forward to serving you again in the future! Best, The Modern Toyota Team

July 17, 2025

Wonderful service and people. Sent a video of my car showing me work that needed to be done. Was really nice to actually see the concerns. Stephen Shelton works with me in the More

by sabakerdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
Jul 17, 2025 -

Modern Toyota responded

Thank you for your fantastic review! Our team is thrilled to hear that you had a wonderful experience at Modern Toyota. It’s great to know that Stephen was able to assist you effectively and that the video updates made a difference in your experience. We appreciate your recommendation and look forward to seeing you next time! Best, The Modern Toyota Team

July 17, 2025

The man that spoke to me when I pulled into the service area was super friendly! It was very clean, offered drinks and snacks. Very relaxing wait while my car was being worked on! More

by khhawks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jul 17, 2025 -

Modern Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Modern Toyota. It's our goal to make your visit comfortable and enjoyable with our clean surroundings and complimentary snacks. We look forward to seeing you again for your next service! Best, The Modern Toyota Team

July 17, 2025

I love the place they offer free water and coke they also have a very good food selection, they are clean and very nice staff More

by Paytonhester2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Jul 17, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Payton! We’re thrilled to hear that you enjoyed the refreshments and the food selection at Modern Toyota. Our team takes pride in providing a clean and friendly environment for our customers. We look forward to welcoming you back for your next visit! Best, The Modern Toyota Team

July 15, 2025

Stephen Shelton has been helping service my 2021 Highlander since we purchased it, in March 2021. I have always had great experiences here, love the quiet and comfortable waiting area and how quickl More

by bfhighsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Jul 15, 2025 -

Modern Toyota responded

Thank you for your fantastic review! We're thrilled to hear that you've had great experiences with us at Modern Toyota. It's wonderful to know that our service team, especially Stephen Shelton, has been able to assist you with your 2021 Highlander and that you appreciate our waiting area and speed of service. We're glad we could offer you a competitive oil change price as well. We look forward to serving you again in the future! Best, The Modern Toyota Team

July 11, 2025

We've been bringing our Rav here for 6 years. Making appointments is a breeze and very convenient online. The service is excellent, Scotty is a wonderful advocate for us. The waiting area is More

by martak92453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty in Service
Jul 11, 2025 -

Modern Toyota responded

Thank you for your fantastic review! We're thrilled to hear that you've been a loyal customer for 6 years and that you consistently have a positive experience with your RAV. Scotty is indeed a wonderful advocate, and we're glad to know that our service and amenities meet your expectations. We appreciate your support and look forward to seeing you again at Modern Toyota! Best, The Modern Toyota Team

July 10, 2025

Friendly service and complimentary soda/water while you wait. Also provides a convenient shuttle service if you leave your car for service during the work week. More

by zataru82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
Jul 10, 2025 -

Modern Toyota responded

Thank you for your review! We appreciate your kind words about the friendly service and the complimentary refreshments at Modern Toyota. We're glad to hear that you found our shuttle service convenient as well. If you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again! Best, The Modern Toyota Team

July 09, 2025

Matthew Foltz was very helpful with our service appointment. He kept us throughly updated throughout the service and was very professional. More

by caroline.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Foltz, Courtney Crowley
Jul 10, 2025 -

Modern Toyota responded

Thank you for your kind words, Caroline! It's wonderful to hear that Matthew provided you with helpful and professional service during your appointment at Modern Toyota. We appreciate you taking the time to share your experience and look forward to welcoming you back soon! Best, The Modern Toyota Team

July 09, 2025

Everyone I spoke too was very polite and I was provided with a booth with blinders so that I may enjoy some privacy while I wait for my car to be done getting worked on. More

by Maddoxgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Gossett , Courtney Crowley
Jul 09, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We’re pleased to hear that you had a positive experience at Modern Toyota and found our team to be polite. We always strive to create a comfortable environment for our customers. We appreciate your feedback and look forward to assisting you again in the future! Best, The Modern Toyota Team

July 08, 2025

My salesman Donald was extremely helpful from the time I arrived at the dealership. His knowledge was impressive. He was patient and professional with me throughout the process. Thank you Donald! I am sendi More

by marcy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Jul 08, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Marcy! We're thrilled to hear about your positive experience with Donald at Modern Toyota. His dedication to providing excellent service is truly appreciated. We look forward to helping your referrals as well. Come back and see us anytime! Best, The Modern Toyota Team

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