
Modern Toyota
Winston-Salem, NC
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I was will taken care of when I arrived. Service is great. My issue is that I am not a fan of the "new" service appointment system. You cannot see available appointments and the system tells Service is great. My issue is that I am not a fan of the "new" service appointment system. You cannot see available appointments and the system tells you a technician will get back to you in 48 hours. I am assuming this is 2 business days (but not 100%) sure. Not very user friendly. More
Great service, very clean and spacious waiting area. The staff here is always friendly and willing to help and answer all of your questions. Great place to buy a car from. The staff here is always friendly and willing to help and answer all of your questions. Great place to buy a car from. More
Very polite, open, honest, polite and respectful to their customers. Came in for a checkup and unfortunately the systems were down and they deeply apologized and didn’t charge me a penny for trying to check customers. Came in for a checkup and unfortunately the systems were down and they deeply apologized and didn’t charge me a penny for trying to check my car out. More
Excellent service. Very professional and helpful from scheduling of an appointment to completion of service. The customer waiting area is very clean with ample space Very professional and helpful from scheduling of an appointment to completion of service. The customer waiting area is very clean with ample space whether you want to lounge in a comfortable chair, sit at a table or use one of the cubicles to work and make calls. Highly recommended More
They changed their website and now it is impossible to schedule an appointment or have someone answer the phone, it is rubbish, now I have to find another dealer schedule an appointment or have someone answer the phone, it is rubbish, now I have to find another dealer More
excellent quality service with professionals in charge, very grateful and recommended this place and something very important is the affordable prices. very grateful and recommended this place and something very important is the affordable prices. More