Modern Toyota

I went 2 times, each for a standard oil change and tire rotation. The first visit took just over 3 hours. The second visit took more than 4. During each visit I never received any updates on the progre rotation. The first visit took just over 3 hours. The second visit took more than 4. During each visit I never received any updates on the progress. No one advised me of why it was taking so long. When I go to Van York, I’m in and out in less than 1 hour. I am extremely unsatisfied with this place. More

Modern Toyota is great! Always a friendly and attentive! Paul Chanthaphone is the best salesperson there, and Scott Beckwith is always awesome in service department! Always a friendly and attentive! Paul Chanthaphone is the best salesperson there, and Scott Beckwith is always awesome in service department! More

Everyone is so helpful and knowledgeable at this dealership! I never feel like I’m being pushed to spend more money than necessary. dealership! I never feel like I’m being pushed to spend more money than necessary. More

A month ago, I had an appointment for service and a recall. When I arrived, I was told 2-3 hours. 2 hours later I was told they didn't have the parts for the recall. Despite this, it took four hours. W recall. When I arrived, I was told 2-3 hours. 2 hours later I was told they didn't have the parts for the recall. Despite this, it took four hours. When I came back for recall, I had an 11am appointment, was told 2:30 or so to finish. At 1:15 I was told the car was going back and it would be 4:30. We'll see if that holds. They they were great when I bought the car. But their scheduling for service is complete xx. Why make appointments and tell me it'll be a certain time if you don't know? If you're coming here for service, just know that no time estimate means anything. Many of the folks in the waiting area have this same story. More

Excellent service department. They keep you informed throughout the process on what is going on with your vehicle. You get a video of the process as well well. Cooper my techni They keep you informed throughout the process on what is going on with your vehicle. You get a video of the process as well well. Cooper my technician provided me with a 7 year service prospectus with costs so I can plan for the future. Great service More

I had appointment to get my vehicle inspected. Service dept acknowledged me when I pulled in and was very quick. Service team was nice. They told me about the refreshments as I waited. Loved the Service dept acknowledged me when I pulled in and was very quick. Service team was nice. They told me about the refreshments as I waited. Loved the video of the inspection too! Was very quick and was in and out. More

We bought our first Toyota from here. The service was outstanding from beginning to end. Our whole experiences so far have been great. The service was outstanding from beginning to end. Our whole experiences so far have been great. More

Fast and professional always a pleasure coming here. Mr Bronson is very professional and gets to the point. Mr Bronson is very professional and gets to the point. More

Great service dept. Friendly, courteous, efficient staff. Waiting area is fantastic! Area is bright and cheery. Restrooms are always neat and clean, better than many med Friendly, courteous, efficient staff. Waiting area is fantastic! Area is bright and cheery. Restrooms are always neat and clean, better than many medical areas where I’ve been! More