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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.6
957 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 957 reviews

March 25, 2024

Love these guys they give great service, solid people always pleasant and helpful. Will always service my Toyotas here More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
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Mar 27, 2024 -

Modern Toyota responded

Rick, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Modern Toyota Team

Helpful
March 22, 2024

Extremely slow service, well over an hour to do an oil change with an appointment . More

by Dsg2115 k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Mar 26, 2024 -

Modern Toyota responded

Thank you for sharing your experience with us. Here at Modern Toyota, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Best, The Modern Toyota Team

Helpful
March 15, 2024

Purchased a Tundra 2022 and it started to have a problems after a couple of months of driving it. Modern Toyota checked it out, found the issue and fixed it in a timely manner. I didn't have the flexibility More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton,, Courtney Crowley
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Mar 19, 2024 -

Modern Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Marco! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Modern Toyota Team

Helpful
March 11, 2024

It is easy to communicate and book the maintenance service. The staff are honest and sincere provide the best service that us customers much needed. I feel safe driving my vehicle every after service. More

by marison
Recommend Dealer
Yes
Employees Worked With
Mujib Rahmani
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Mar 13, 2024 -

Modern Toyota responded

Thank you for the positive review, marison and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, The Modern Toyota Team

Helpful
March 11, 2024

Very clean with fast service in the service department. Services advisor was very nice and knowledgeable! More

by kpetticord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
Report | Print
Mar 13, 2024 -

Modern Toyota responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, The Modern Toyota Team

Helpful
March 11, 2024

Love this dealership! My first Toyota buying experience was phenomenal. The salesman and service department are the best, More

by Woodard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben
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Mar 13, 2024 -

Modern Toyota responded

Thank you so much, for your unwavering support and for brightening our day with your kind words, Woodard. We are truly grateful to have a community that is so supportive. Take care! Best, The Modern Toyota Team

Helpful
March 06, 2024

This Toyota place is the best. They have always treated me great. Love the service More

by NANA3BLESSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Mar 08, 2024 -

Modern Toyota responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, The Modern Toyota Team

Helpful
March 05, 2024

Fantastic service and people . clean restrooms and facilities a really nice place to visit quick service More

by Galeonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Mar 07, 2024 -

Modern Toyota responded

To say thank you is not enough, Galeonard! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Modern Toyota again! Best, The Modern Toyota Team

Helpful
March 04, 2024

Clean establishment, friendly, and great customer service. Fast service enjoy my visit to this location for service More

by LHOWIE23
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Mar 06, 2024 -

Modern Toyota responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Modern Toyota again! Best, The Modern Toyota Team

Helpful
February 29, 2024

All around great dealership. Very friendly and professional. Will be back again. They have great sales and service departments. It's your one stop shop More

by 1982Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Mar 04, 2024 -

Modern Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Modern Toyota Team

Helpful
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