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Modern Toyota

Winston-Salem, NC

4.7
1,238 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,238 reviews

September 24, 2025

Very nice people the place is very clean they always do a great job on my vehicle More

by williamscarole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Sep 25, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Carole! We’re thrilled to hear that you had a great experience at Modern Toyota and that our team took good care of your vehicle. We appreciate your kind words and look forward to seeing you again soon! Best, The Modern Toyota Team

September 24, 2025

Always clean. Service department keeps things rolling. They give you updates on your service and anything extra that needs to be taken care of. More

by npdiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss, Courtney Crowley
Sep 24, 2025 -

Modern Toyota responded

Thank you for your kind words! We appreciate you taking the time to share your positive experience with our service department at Modern Toyota. It's great to hear that you valued the updates and attention to detail we provide. We look forward to seeing you again for your next service! Best, The Modern Toyota Team

September 22, 2025

Prompt service with easy scheduling, friendly staff, and clear communications. Nice to be updated on the status of work, and understand why service needs to be done. More

by Parkwaychris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Blanco
Sep 22, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Chris! We’re thrilled to hear that you had a positive experience with our team at Modern Toyota. Providing prompt service and clear communication is important to us, and we’re glad you appreciated the updates on your vehicle's status. We look forward to seeing you again for your next service! Best, The Modern Toyota Team

September 22, 2025

Extremely nice inside and free refreshments during a service appointment. Just wish the oil change didn’t take 1.5 hours. More

by Marshhfx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 23, 2025 -

Modern Toyota responded

Thank you for your feedback! We're thrilled to hear you enjoyed the amenities at Modern Toyota during your service appointment. We appreciate your patience regarding the oil change duration and will continue to work on improving our efficiency. We look forward to serving you again soon! Best, The Modern Toyota Team

September 22, 2025

I love modern toyota. friendly courteous clean very customer service focused. moved away and came back for a visit and needed service. service advisor remembered me and More

by rxbybb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Sep 22, 2025 -

Modern Toyota responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Modern Toyota, especially with our service advisor and concierge remembering you! It's always great to catch up with our loyal customers. We truly appreciate your continued trust in us for your vehicle needs and look forward to serving you again in the future! Best, The Modern Toyota Team

September 18, 2025

Modern Toyota always does a great job. I love my '25 Camry SE and I trust her care with the best! Thanks, Modern! More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, Courtney Crowley
Sep 19, 2025 -

Modern Toyota responded

Carol, thank you so much for your fantastic review! We’re pleased to hear that you love your 2025 Toyota Camry SE and trust Modern Toyota for your vehicle's care. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future! Best, The Modern Toyota Team

September 17, 2025

Always a pleasure going to Modern Toyota. Each staff member is highly professional and I absolutely love Reno! He is the only one I deal with. A+ all the way. More

by PamelaHowell113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss
Sep 17, 2025 -

Modern Toyota responded

Thank you so much for your wonderful feedback, Pamela! We're so delighted to hear that you always have a great experience at Modern Toyota and that Reno has made such a positive impact on your visits. Your support and kind words mean a lot to us. We look forward to seeing you again soon! Best, The Modern Toyota Team

September 16, 2025

Great service, Gage always a professional. And the concierge is always helpful. Service was quick and the waiting room is always clean and comfortable. More

by GINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GAGE and the Concierge
Sep 17, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Gina! We’re thrilled to hear that Gage provided you with professional service and that our concierge and facilities met your expectations. At Modern Toyota, we strive to create a comfortable and efficient experience for all our customers. We look forward to seeing you again for your next visit! Best, The Modern Toyota Team

September 16, 2025

Rene is always super professional. Very good at communicating and giving updates. The service department is very efficient. More

by StephC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Lugaro
Sep 16, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Steph! We truly appreciate your kind words about our service department and Rene's professionalism and communication. We strive to provide efficient service and are glad to hear that you had a positive experience at Modern Toyota. We look forward to seeing you again soon! Best, The Modern Toyota Team

September 15, 2025

I brought my Rav 4 in for an oil change and tire rotation. It was done in a timely manner and my service adviser was very courteous!!! More

by Renee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mujib
Sep 15, 2025 -

Modern Toyota responded

Thank you for your fantastic review, Renee! We're thrilled to hear that your oil change and tire rotation for your Toyota RAV4 were completed in a timely manner and that our service adviser provided courteous assistance. We appreciate your kind words and look forward to seeing you again at Modern Toyota for your future service needs! Best, The Modern Toyota Team

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