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Modern Toyota

Winston-Salem, NC

4.8
1,158 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,158 reviews

September 05, 2019

Great Experience Amy was wonderful, very efficient and professional. She was able to answer all of our questions and actually made the experience pleasant and fun. I w More

by hollisart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Routh, Charlie Simpson, I never worked with Courtney Crowley
Sep 09, 2019 -

Modern Toyota responded

We loved reading this review! Happy customers are our aim, and it appears Amy really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, The Modern Toyota Team

September 02, 2019

Very good Very Good Mo done an excellent job dealing with us on short notice .Was not really looking to purchase but was looking at trucks Thanks MO More

by mike6157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mo, Courtney Crowley
Sep 04, 2019 -

Modern Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Modern Toyota Team

August 29, 2019

New auto Very kind and courteous folks, not pushy, no sob stories on dealership ain't making no money, willing to work with prices that weren't on sale to get More

by King2Kong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin spaugh
Aug 29, 2019 -

Modern Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Modern Toyota Team

August 19, 2019

Poor service and extortion Took my 2001 Highlander in for AC-DC issues after a local shop told me they weren't sure. I asked them to do the $110 diagnostic check to tell me wha More

by 2bib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney Crowley
Aug 19, 2019 -

Modern Toyota responded

We have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact a member of the service department to get in touch so we can work towards an understanding. Thank you. Best, The Modern Toyota Team

August 15, 2019

Rav 4 Hybrid After not having the car we wanted, the staff at Modern Toyota got to work and found us a car. The car arrived at the dealership the next day. Great More

by dbrawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 19, 2019 -

Modern Toyota responded

Thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to a great vehicle and put you behind the wheel of your new car. We hope to see you back for scheduled maintenance or anything else we can help you with! Best, The Modern Toyota Team

August 04, 2019

Salesman very attentive to our need and very helpful . Your dealership has really grown to an outstanding dealership. We made a mistake traveling out of the area and not taking time to find vehicle you cou More

by hambone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
charlie simpson,wes wheeler, Courtney Crowley
Aug 05, 2019 -

Modern Toyota responded

We cannot thank you enough for your wonderful review of Modern Toyota and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Modern Toyota Team

August 03, 2019

Completely happy with the entire staff and love the car Everyone there was so friendly and helpful with any questions that we had about leasing vs. buying. Amy the sales person was very knowledgeable and s More

by MJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Amy and Derek
Aug 05, 2019 -

Modern Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Modern Toyota Team

August 02, 2019

Feeling cheated Took my Prius in for a standard tune-up. Ran perfectly going in, paid almost $700 for the tune-up, which is ridiculous in the first place, but to add More

by Sweethoneyjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen in service
Aug 05, 2019 -

Modern Toyota responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, The Modern Toyota Team

July 30, 2019

Impeccable Service My interaction with Modern Toyota has been impeccable. From my experience with my salesman to my recent service appointment, I couldn't ask for anyth More

by LEVERHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gopool and Gini
Jul 31, 2019 -

Modern Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Modern Toyota Team

July 25, 2019

Got best offer in the triad! My son and I were fortunate to meet Bobby and bought Car from the Modern! We hope we will receive the same type of services in days to come! More

by Prakash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby, Courtney Crowley
Jul 28, 2019 -

Modern Toyota responded

It is great to know that we were able to provide you and your son with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, The Modern Toyota Team

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