
Modern Toyota
Winston-Salem, NC
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New RAV4 Sam Petro was easy to work with, friendly - not pushy, and very helpful in answering all our questions. We also worked with Judy who was also friendly Sam Petro was easy to work with, friendly - not pushy, and very helpful in answering all our questions. We also worked with Judy who was also friendly and very efficient in getting our paperwork completed. Overall, great customer service. More
New car purchase The sales consultant executed prompt, efficient, and friendly service. The prices at the dealership were great, and I was pleased with the amount offe The sales consultant executed prompt, efficient, and friendly service. The prices at the dealership were great, and I was pleased with the amount offered on my trade in. This experience was great. More
Terrific Tundra Experience! I had a great truck buying experience at from Amy at Modern Toyota. Earlier in the month, my son and I stopped by to compare vehicles and go for a cou I had a great truck buying experience at from Amy at Modern Toyota. Earlier in the month, my son and I stopped by to compare vehicles and go for a couple of test drives. Amy showed us around and helped me find the truck that had the right options and price. Told her the I was finding exactly what our family needed and would be back by the end of the month to purchase. Amy was very hassle free during the next week or so. When I called to tell her I was ready to buy she had the truck waiting for another test drive and the purchase process was very smooth. Thanks for helping me get the truck out family needed! We love our Tundra! More
Nancy was outstanding! Nancy was extremely helpful throughout the buying process. She was extremely knowledgeable about the vehicle and took the time to explain every optio Nancy was extremely helpful throughout the buying process. She was extremely knowledgeable about the vehicle and took the time to explain every option that was on the vehicle that we purchased. Nancy went above and beyond the normal selling process. Far exceeded our expectations. Would highly recommend Nancy!! More
Great Had great experience very friendly and helpful . Did what they said they would do. Answered all the question we had. I’m very pleased with our experi Had great experience very friendly and helpful . Did what they said they would do. Answered all the question we had. I’m very pleased with our experience at Modern Toyota. More
New car purchase was a breeze. Ned Perkins at Modern Toyota was extremely helpful. He found exactly what I wanted when there were only two available in the entire state. He explaine Ned Perkins at Modern Toyota was extremely helpful. He found exactly what I wanted when there were only two available in the entire state. He explained all of the features and made sure that I was given a good price. Susan in finance was also lovely to work with. She fully explained all of my options in easy to understand language. I feel very excited about my purchase and I know that I was given a great deal. More
Excellent dealership Everyone was very pleasant, helpful and professional. I especially appreciate my sales consultant, Mo, who patiently answered all my questions and Everyone was very pleasant, helpful and professional. I especially appreciate my sales consultant, Mo, who patiently answered all my questions and showed me the available RAV 4 hybrids. I would definitely recommend Modern Toyota to anyone wanting to purchase a new Toyota. More
5000 mile check up I took my sons car in to be serviced for the first time. I was greeted with smiles as soon as the garage door opened. The area was neat and clean and I took my sons car in to be serviced for the first time. I was greeted with smiles as soon as the garage door opened. The area was neat and clean and everyone was very welcoming and apologetic for the wait even though I only waited for maybe 2-3 minutes. The service man explained everything that was going to be done to the car and I was escorted to the waiting which was also neat, clean and a comfortable environment. It was the first time that I have ever had to wait on my car in an environment that did smell like oil or gas. Great experience and for the first time not dreading to go back for my next service visit. Thanks for the Awesome customer service!! More
If they can't sell you a car they have, If they can't sell you a car they have quick access to, it doesn't seem they care to help you get all of what you want on the vehicle. I never heard b If they can't sell you a car they have quick access to, it doesn't seem they care to help you get all of what you want on the vehicle. I never heard back from my salesperson on whether they can find the color and interior combo I wanted, I was not in a rush but would have liked to know if the choice I made was not available. In which case it means you only get to buy what combos they have or can trade to get. So you are limited to deals they will only make on cars they can push out ASAP. More
5000 mile checkup I decided to wait in the waiting area and it was awesome! I was completely comfortable with a private computer desk and they offered coffee, tea, and I decided to wait in the waiting area and it was awesome! I was completely comfortable with a private computer desk and they offered coffee, tea, and really catered to the customer. They offered a shuttle anywhere I wanted to go and then County but I decided to stay there and I'm glad I did! Everyone nature I had everything I needed and it was very relaxing. More