
Modern Toyota
Winston-Salem, NC
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Quick and Friendly Service! David took care of me yesterday. My car was in need of an inspection, and so I decided to take my car to Modern Toyota, and they were super friendly. David took care of me yesterday. My car was in need of an inspection, and so I decided to take my car to Modern Toyota, and they were super friendly. I was there for about 45 minutes, and in that time, they not only inspected my car, but gave it a wash before I left! Very nice, comfortable waiting area, with some complimentary drinks. David was super helpful and friendly. I am definitely going to return. More
Simply worth-while The salesmen were honest with me, and did not try to hide fees or typical "dealer" items. I received honest answers to my questions and they did not d The salesmen were honest with me, and did not try to hide fees or typical "dealer" items. I received honest answers to my questions and they did not dance around the question or change the subject. More
Modern Toyota Fails to honor warranty I purchased the vehicle new in 2016. I purchased $4.8k in warranty, maintenance, key replacement, ding repair and gap insurance. As reading the contra I purchased the vehicle new in 2016. I purchased $4.8k in warranty, maintenance, key replacement, ding repair and gap insurance. As reading the contract, it states check items. You have to pay for them to be replaced or changed. It had a list of what it did not cover. I went into there and got a refund from them on the extra UNNECESSARY items. Congrats Modern Toyota, you suckered me. More
Purchasing a new Rav 4 Worked with Costco's Allison and salesman Bobby. The most smooth and pleasant car buying experience we've ever had. Traded in our 1996 Camry! Both wer Worked with Costco's Allison and salesman Bobby. The most smooth and pleasant car buying experience we've ever had. Traded in our 1996 Camry! Both were there to greet me when I arrived and answer any questions, the vehicle I was interested in was up front and ready to test drive. Judy also was excellent in explaining all the financial and warranty information. Drove my new car home that afternoon. Said goodbye to the Camry, many great memories! We still also own a 2009 Rav 4 and will always rely on Toyota and the good people there. More
First check up I made an appointment to have my new Highlander serviced. Making the appointment was easy. I chose to wait for my vehicle and was directed to a comf I made an appointment to have my new Highlander serviced. Making the appointment was easy. I chose to wait for my vehicle and was directed to a comfortable sitting area, provided with water or soda. There were several flat screen televisions airing the news. The service personnel were courteous and prompt. The maintenance performed was clearly explained. I will have my vehicle serviced here every time! This tired kindergarten teacher appreciated a cold bottle of water and a warm place to park. More
excellent service, based on a Costco program, real effort to locate the vehicle we wanted and resolve all details to make the purchase and have the vehicle delivered to us to locate the vehicle we wanted and resolve all details to make the purchase and have the vehicle delivered to us More
Excellent service Outstanding service throughout all steps of buying process. Salesman Nancy Smith helped me select a car, provided all data to ensure I was pleased wit Outstanding service throughout all steps of buying process. Salesman Nancy Smith helped me select a car, provided all data to ensure I was pleased with the selection, and then made the buying part easy. More
Mo Hafes is an excellent saleman. On 2-9-2019 I went with my daughter and her fiancee to Modern Toyota to purchase he first vehicle. We met Mo Hafes and he immediately put us at ease. On 2-9-2019 I went with my daughter and her fiancee to Modern Toyota to purchase he first vehicle. We met Mo Hafes and he immediately put us at ease. Mo was very easy to talk with and took our concerns seriously trying to help us with this purchase. Since this was my future son-in-law first purchase Mo made every effort to get the best deal and best financing opportunity for him. THe finance manager was extremely nice as well. I have been to Modern Toyota 4 times now purchasing vehicles for myself or other family members and would not go anywhere else. The folk here are the best and the service department is outstanding. More
Excellent service Service was excellent, the waiting area was comfortable, Erik was courteous and professional. Erik understands and follows up well. My car was cleaned Service was excellent, the waiting area was comfortable, Erik was courteous and professional. Erik understands and follows up well. My car was cleaned and all work completed. More
BOUGHT A NEW TRUCK ,DAN IS BY FAR GREAT GUY, NO B.S. DAN THE MAN FOM THE NORTH IS A GREAT GUY, I DID MOST OF THE DEAL ON THE PHONE, THEN PICKED UP THE TRUCK 2 DAYS LATER, IM GLAD I DEALT WITH HIM. HE MAD DAN THE MAN FOM THE NORTH IS A GREAT GUY, I DID MOST OF THE DEAL ON THE PHONE, THEN PICKED UP THE TRUCK 2 DAYS LATER, IM GLAD I DEALT WITH HIM. HE MADE ME PUT ON MY OWN PLATE SAID IT WAS TO GET THE NEW TRUCK FEEL. THANX DAN WE WILL C U AGAIN! MIKE MIKE MIKE FROM NEW YORK LOL More