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Modern Toyota

Winston-Salem, NC

4.8
1,159 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,159 reviews

June 20, 2019

Terrific Tundra Experience! I had a great truck buying experience at from Amy at Modern Toyota. Earlier in the month, my son and I stopped by to compare vehicles and go for a cou More

by Rando97usmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Routh and Judy
Jun 24, 2019 -

Modern Toyota responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, The Modern Toyota Team

June 18, 2019

Nancy was outstanding! Nancy was extremely helpful throughout the buying process. She was extremely knowledgeable about the vehicle and took the time to explain every optio More

by Byrd3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
Jun 18, 2019 -

Modern Toyota responded

Thank you so much for your review! Happy customers are our goal and our mission at Modern Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, The Modern Toyota Team

June 16, 2019

Great Had great experience very friendly and helpful . Did what they said they would do. Answered all the question we had. I’m very pleased with our experi More

by Rock52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ned Perkins, Susan Scogins
Jun 16, 2019 -

Modern Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team

June 15, 2019

New car purchase was a breeze. Ned Perkins at Modern Toyota was extremely helpful. He found exactly what I wanted when there were only two available in the entire state. He explaine More

by Rav4 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ned Perkins
Jun 16, 2019 -

Modern Toyota responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, The Modern Toyota Team

June 08, 2019

Excellent dealership Everyone was very pleasant, helpful and professional. I especially appreciate my sales consultant, Mo, who patiently answered all my questions and More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Hafez
Jun 10, 2019 -

Modern Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team

June 07, 2019

5000 mile check up I took my sons car in to be serviced for the first time. I was greeted with smiles as soon as the garage door opened. The area was neat and clean and More

by csjjj328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry do not have the names with me , car was serviced on 6/6 around 430 if that helps
Jun 10, 2019 -

Modern Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Modern Toyota Team

June 02, 2019

If they can't sell you a car they have, If they can't sell you a car they have quick access to, it doesn't seem they care to help you get all of what you want on the vehicle. I never heard b More

by Zoie2019
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Lopez, Ken Waters
Jun 02, 2019 -

Modern Toyota responded

We appreciate the time you took out of your day to provide this feedback. At Modern Toyota, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Best, The Modern Toyota Team

May 31, 2019

5000 mile checkup I decided to wait in the waiting area and it was awesome! I was completely comfortable with a private computer desk and they offered coffee, tea, and More

by Great checkup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of the employees I worked with
Jun 02, 2019 -

Modern Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Best, The Modern Toyota Team

May 15, 2019

Car Buying Experience Just had a great experience trading my car and purchasing a used 2015 KIA Cadenza. It was awesome working with Rich but also every department from sal More

by Allison1@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Maurais, Charles Simpson
May 15, 2019 -

Modern Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Modern Toyota Team

April 30, 2019

Very good experience Our salesperson was Wes and he was extremely helpful, explaining the different features on our vehicle; he even took some extra time to get our two fl More

by RichThay47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Wheeler, salesman; and Kevin in Finance.
May 15, 2019 -

Modern Toyota responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Wes’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Modern Toyota Team

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