
Modern Toyota
Winston-Salem, NC
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Amazing, Simple, Enjoyable! After looking at several dealerships, and online chatting with Corinna Conaway, we decided to ride and look at your inventory. The 4 runner we looked After looking at several dealerships, and online chatting with Corinna Conaway, we decided to ride and look at your inventory. The 4 runner we looked at online, was sitting out front waiting for us to "inspect". Narvin Bayer met with us and explained the 4 Runner and purchasing vs. leasing. Honestly, we had just casually discussed trading, but after speaking with Corinna and Narvin, we were convinced now was the perfect time, and this particular 4 Runner was perfect for our lifestyle. We have already told friends this was the best car buying experience we have ever encountered, and we will absolutely visit Modern Toyota again, even being 45 miles away, Modern was definitely worth the drive! More
Great experience We were extremely happy with the customer service we received from everyone we dealt with at Modern Toyota. Not only will we recommend this dealership We were extremely happy with the customer service we received from everyone we dealt with at Modern Toyota. Not only will we recommend this dealership to others, we will highly recommend Dan Santarelli in sales. We were also blessed by Judy Taylor's sweet spirit in the finance department. Great experience Great people More
Thanks for not rushing my decision Modern staff ,sales and maintenance always takes time to listen and help with my concerns. The Maintenance super is always easy to talk with and gi Modern staff ,sales and maintenance always takes time to listen and help with my concerns. The Maintenance super is always easy to talk with and gives good info. Thanks More
Unetical sales team There was a mistake made on the Out of Door Price for the amount $540. We had agreed to price for the car was $26285 which they had agreed to and con There was a mistake made on the Out of Door Price for the amount $540. We had agreed to price for the car was $26285 which they had agreed to and confirmed, when I signed the final sale papers I missed the final number which was $26825 , so the #2 and #8 was reversed, I did not notice the problem until I got home and noticed the problem, I went back next day to the dealership and they refused to deal with the problem, very unethical sales team including the sales manger. I will not recommend this dealer to anyone. More
Modern Toyota- Super Car, Price, Sales Experience Researched multiple dealerships, Modern provided everything we wanted in a car purchase experience. Had the car we wanted on the lot, make, model, ex Researched multiple dealerships, Modern provided everything we wanted in a car purchase experience. Had the car we wanted on the lot, make, model, exterior color and interior color. Service people Allison, Chad (Buster) and Brad provided excellent service, made us feel part of the Toyota family. We felt the freedom to ask questions at anytime and always felt important. One of the greatest services provided by Chad was to drive our new car out to our house the next day after purchase and set up no hands phone, voice activation other apps that are on the car. That was a great relief. Great price according to Consumers Report Web site pricing. Also have the extended warranty which I wanted. It covers just about everything on the car for 6yrs/100,000 miles. Worry free driving from now on. VERY BIG THANKS TO MODERN TOYOTA. More
Purchased new 2016 rav4 Salesman was highly recommended by several people.had purchased new vehicle at this dealership previously. Salesman was able to answer all questi Salesman was highly recommended by several people.had purchased new vehicle at this dealership previously. Salesman was able to answer all questions concerning the vehicle. More
Attentive service! My Modern Toyota salesperson (Nancy Smith) helped me schedule my service appointment and Justin Williams did a great job taking care of me and my High My Modern Toyota salesperson (Nancy Smith) helped me schedule my service appointment and Justin Williams did a great job taking care of me and my Highlander! He was prepared, thorough, and went beyond my expectations--even sitting in my car and helping me reconnect my phone and to the Toyota bluetooth. Great organization! More
Excellent service maintaining my car As always, Modern Toyota's service team is very attentive to details with all aspects of my RAV4's service and my experience with the service process As always, Modern Toyota's service team is very attentive to details with all aspects of my RAV4's service and my experience with the service process as well! I'll be sticking with them for my next car purchase in the future. Highly recommended! More
The "Carolina Way" I thoroughly enjoyed my experience with Mr. Shawn Elliott as I purchased a 2016 Toyota Highlander. As soon as we figured out that we were both huge UN I thoroughly enjoyed my experience with Mr. Shawn Elliott as I purchased a 2016 Toyota Highlander. As soon as we figured out that we were both huge UNC Tarheel Fans,...well the rest was history! Mr. Elliott was kind, courteous, and very knowledgeable about his product! He even took as to K & W for lunch and picked us up when we were finished. I highly recommend asking for him if you are planning to visit Modern Toyota!! I'm sure glad we got to share our "Carolina Way" of doing business!! More
Purchase of 2017 Camry Kenny and the sales team made our purchase of a new Camry a very easy experience. We are both over 65 and have previously had 5 other Toyota cars, so Kenny and the sales team made our purchase of a new Camry a very easy experience. We are both over 65 and have previously had 5 other Toyota cars, so we were very specific with what we wanted and our expected trade value on our older Camry. They met and exceeded our expectations in every way. More