
Modern Toyota
Winston-Salem, NC
Filter Reviews by Keyword
By Type
Showing 1,132 reviews
Thanks Dan Santarelli Thanks for your help in purchasing our first new car as a couple. Our family has been with Modern Toyota for 2 generations, with the third generation Thanks for your help in purchasing our first new car as a couple. Our family has been with Modern Toyota for 2 generations, with the third generation right around the corner. Dan went above and beyond to make our experience perfect. We didn't even expect to drive home that night but Dan made it happen even after he should have been off work and headed home! More
Thanks to Charlie Simpson at Modern Many thanks to Charlie Simpson of Modern Toyota! Charlie's professional and respectful demeanor actually helped to sell a car to me. He answered al Many thanks to Charlie Simpson of Modern Toyota! Charlie's professional and respectful demeanor actually helped to sell a car to me. He answered all of my questions, was very informative and listened to what I wanted. He didn't try to sell me more than I was asking for and couldn't have been more helpful to me in making my decision to purchase a 2015 Rav4. Thanks to Modern for having someone like Charlie on your sales staff! Martha Musten More
Perfect experiences Perfect purchase experiences and very nice, friendly dealer. Very knowledgeable about the cars they sell. The price is very straight forward and also Perfect purchase experiences and very nice, friendly dealer. Very knowledgeable about the cars they sell. The price is very straight forward and also reasonable. I will come again for my next car. More
Purchase of new Toyota RAV4 Good people to work with. Very knowledgeable about the cars and trucks they sell. No pressure by the sales force. They are straight forward about t Good people to work with. Very knowledgeable about the cars and trucks they sell. No pressure by the sales force. They are straight forward about their prices and will work to achieve the deal you are looking for. Our salesman took the time to explain all features of the car we bought and even though he was supposed to get off work at 5 PM, he stayed until nearly 8:00 to make sure we knew how to operate the controls of the Rav4 we purchased. More
Friendly, no hassle service I found the Highlander XLE I was looking for on line and stopped by the Modern Toyota. Within minutes Matt McDonald had prepared a sales sheet for th I found the Highlander XLE I was looking for on line and stopped by the Modern Toyota. Within minutes Matt McDonald had prepared a sales sheet for the new car and had my trade-in appraised. The cost for the new car as well as the trade-in value offered was fair and within the range anticipated. We had a deal immediately. The new Highlander was delivered a week later. Final paperwork was handled by Brad McAdams as efficiently as the sale by Matt. Both were friendly, courteous throughout the entire process. The best and simplest car buying process I have ever experienced. More
Trade in nightmare Back in May this year me and my fiancé purchased a 2015 RAV4 from yall through Kevin : / (worst experience of my life) everything was going terri Back in May this year me and my fiancé purchased a 2015 RAV4 from yall through Kevin : / (worst experience of my life) everything was going terrible I was very sad and upset with how things went using Kevin until I met Yates moon he bent over backs for me and made me extremely happy with my purchase that day I begged him to get someone else to show me how to work my car instead of Kevin and Yates absolutely took care of that matter and I couldn't have been more happy 3 months later my fiancé and I broke up and the brand new car was in both our names so I knew I had to get out of that situation and I knew exactly who to call.... Yates of course ! So I came down here one morning and told him how Jordan was a cheater and I needed to get out of this car loan so he told me he would take care of me and by all means I trusted him and he said who do you want to talk to in sales I told him to pick his favorite and he called drew (Andrew Robinson ) he told me drew would take good care of me and little did I know he went above and beyond for me! Drew told me I had two options to trade in and get a brand new Camry or have Jordan trade this in and I could have the 4 runner I had been wanting and I told him to please work his magic and get Jordan to trade this car in and drew and Yates got together and did exactly that I got a text from drew saying head this way he is trading it I was so happy after a day of total anxiety hey made me feel completely better about how this was going to go it was 6 pm on Friday the 14th and I knew there was no way for me to get in the 4 runner that was in Boone so drew and Yates told me not to worry that they would make sure I wasn't stranded and he put a tag on a used car so I could get to work the next morning I when to work and drove this loaner car back to him after work to pick up my 4 runner With the conclusion of this I would only recommend everyone I know to modern Toyota to Yates and drew they absolutley helped me in every way possible I didn't feel like a customer I felt like a friend and that's what made this experience so great !!!!! Yates moon and Andrew Robinson are one xxxx of a team!!! More
Very pleased with the service and associates Great experience!! Ashley Hill is the reason I went to Modern because of prompt response on an internet inquiry and great pricing. Niven Bayer was a g Great experience!! Ashley Hill is the reason I went to Modern because of prompt response on an internet inquiry and great pricing. Niven Bayer was a great sales consultant and did a great job of follow up. More
Excellence service I normally do not give reviews. However the sales associate Donald Robertson was the absolute best. We asked him to give us the best price, out the I normally do not give reviews. However the sales associate Donald Robertson was the absolute best. We asked him to give us the best price, out the door no haggling deal and that is exactly what he did. He was so professional and a really kind individual. We will recommend everyone to him. I cannot say enough good about him. Charles and Rebecca Hege More
Friendly and Honest Saw an ad for the Sienna we were looking for. called the dealership, drove out to dealership and they were prepared for our visit, worked the details Saw an ad for the Sienna we were looking for. called the dealership, drove out to dealership and they were prepared for our visit, worked the details with sales and finance, and went exceptionally well. Our salesman Eddie was very easy to work with as was the finance group and management. Would highly recommend this dealership. More
Superior service! My salesperson Shawn Elliott was wonderful! I had a great purchase with the best deal I could ever imagine. Modern offers great service and has nice, My salesperson Shawn Elliott was wonderful! I had a great purchase with the best deal I could ever imagine. Modern offers great service and has nice, friendly staff! More