Modesto Subaru

After the purchase good luck getting good service. Bought my Subaru in 2016 and have nothing but issues with the service department. They started repairs on my vehicle then sidelined the work for seve Bought my Subaru in 2016 and have nothing but issues with the service department. They started repairs on my vehicle then sidelined the work for several days, about 10, then returned my vehicle with a new repair issue. Their LACK of communication makes dealing with them horrible. More

Came in for a windshield replacement, but the service experience, especially with the service manager, was worse than the repair itself. I ended up leaving without my ride and had to come back another da experience, especially with the service manager, was worse than the repair itself. I ended up leaving without my ride and had to come back another day just to pick up the car, all because they were adamant about fixing their invoice mistake. The lack of flexibility and customer care made an already inconvenient situation even more frustrating. Next time, I’d rather take my car back to my old Subaru dealership in Elk Grove. More

Scott communicates well: clear and thorough explanation. The service techs do excellent work. I like the feature of getting a short video showing me what the service tech is pointing out. I like to stay ahe The service techs do excellent work. I like the feature of getting a short video showing me what the service tech is pointing out. I like to stay ahead of problems, and the team at Modesto Subaru helps me do that. I appreciate the express service for regular routine maintenance. Nice waiting area. More

Scott kept me abreast of the repair findings and also had a uber pick me up when car was completed a uber pick me up when car was completed More

Excellent service writer authentic good communicator and good follow through! Only challenge was not enough employees on car rental desk waited in line a long time more than 30 minutes good follow through! Only challenge was not enough employees on car rental desk waited in line a long time more than 30 minutes More

Overall I’m happy with my service, however when spending so much on new tires I did expect valve stem covers. Maybe just an oversight. Also my wiper fluid light is on. Does that mean that they didn’t put fl so much on new tires I did expect valve stem covers. Maybe just an oversight. Also my wiper fluid light is on. Does that mean that they didn’t put fluid in? More

I am very happy with the service and when I purchased my Subaru George was wonderful and he still is today and I purchased 2 Subaru from him and will only go back to him. Subaru George was wonderful and he still is today and I purchased 2 Subaru from him and will only go back to him. More

Great experience! Very nice, and very helpful. Explained everything in great detail and worked with me on price and trade in. Very nice, and very helpful. Explained everything in great detail and worked with me on price and trade in. More