Modesto Subaru

Modesto Subaru lost my vehicle registration that I paid $495 for. I was forced to wait on line at DMV, 7 weeks later, for my registration. To make matters worse, Modesto Subaru blamed California DMV fo $495 for. I was forced to wait on line at DMV, 7 weeks later, for my registration. To make matters worse, Modesto Subaru blamed California DMV for the error. Modesto Subaru had processed the registration and mailed the plates to me, in a WHITE envelope. The registration should have been in the same envelope. They failed to own up to their mistake. Plates come from DMV in a manilla envelope, not white. The clerk at DMV was most certain this was a dealer problem. I'll be using Livermore Subaru for warranty issues. I don't trust Modesto Subaru anymore. Still waiting for my front license plate bracket mentioned in the sales contract. More

Modesto Subaru has been the BEST dealership I’ve ever dealt with (I’m on my third Subaru, so I’ve been visiting this business for 10+ years)!! The sales staff have (mostly) been great, and the service de dealt with (I’m on my third Subaru, so I’ve been visiting this business for 10+ years)!! The sales staff have (mostly) been great, and the service dept staff consistently go above and beyond - especially Serita, Beatrice, and Zach - they always great me quickly, are super nice, professional, and helpful. The managers are always eager to help, the parts dept staff are great, and the mechanics are speedy and do excellent work. I previously owned Hondas, and the service staff at the Modesto and Fresno dealerships were terrible, from what I remember. Before purchasing my first Outback, I thought all service departments were like that. I honestly don’t have the vocabulary to fully express how great this dealership is. I hope everyone is being compensated well for the great work they do, because I think the service department can make or break a dealership. More

Amazing customer service! Courteous, knowledgeable, friendly and thorough. Thank you for all the amazing service. Courteous, knowledgeable, friendly and thorough. Thank you for all the amazing service. More

Jerry the sales man was very kind and helpful. He did a fantastic job, giving us all the information we need at the time.. He did a fantastic job, giving us all the information we need at the time.. More

Tony, sales man, is wonderful. Did everything that we talked about. A++ The dealership is spotless and everyone else made the whole experience nice. Did everything that we talked about. A++ The dealership is spotless and everyone else made the whole experience nice. More

Always courteous and attentive to details. They take their time to thoroughly adress customer issues and never make you feel like an idiot when addressing concerns. They also woo you with fres They take their time to thoroughly adress customer issues and never make you feel like an idiot when addressing concerns. They also woo you with fresh coffee. 🫶 More

George made the process really simple and I left with a car I can afford and love. car I can afford and love. More

Very pleased with customer service…. Serita took exceptional care of me …one day for low tire pressure on all tires and the next day for oil change and tire rotation. I have a disability Serita took exceptional care of me …one day for low tire pressure on all tires and the next day for oil change and tire rotation. I have a disability and she went over and above to be helpful! More

I feel confident that they will identify problems before they become serious, and the quality of service has been excellent. Nice waiting area. they become serious, and the quality of service has been excellent. Nice waiting area. More

they were very helpful in answering my questions and showing me everything I wanted to know. the price was very reasonable . showing me everything I wanted to know. the price was very reasonable . More