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Modesto Subaru
Modesto, CA
76 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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76 Reviews of Modesto Subaru
June 26, 2020
I did complete a review and emailed my response. I was very pleased with the service received and the staff was very courteous and professional. I plan to return to your dealership for future maintenance very pleased with the service received and the staff was very courteous and professional. I plan to return to your dealership for future maintenance service. Sincerely, Rosie More
by Rosie
Employees Worked With
Don't remember😞
Helpful May 31, 2020
The most dishonest dealerships on the face of the planet. The owner and the GM Chris Godden are the biggest liars one will ever meet. There are many other Subaru dealers close by . Choose one of them and you The owner and the GM Chris Godden are the biggest liars one will ever meet. There are many other Subaru dealers close by . Choose one of them and you will be glad you did More
by Dealerwatchdog
Employees Worked With
Chris Godden
April 14, 2020
Excellent Service Department Service was for the 30,000 mile update but also for a recall to replace the passenger side airbag. All was handled promptly, courteously and vehicle Service was for the 30,000 mile update but also for a recall to replace the passenger side airbag. All was handled promptly, courteously and vehicle was ready and waiting actually before the time we'd planned to pick it up. We had a great service rep... clearly explained every step of the way, every detail. Great job overall. More
by Babette
Employees Worked With
Service rep... don't remember his name but hope we get him again!
April 11, 2020
Best Experience in Sales & Service & Follow-up In simple terms, The Survival of any Company is the Sales of it's Products. The Continuance of all Companies.....Is Non-Compromising Service to In simple terms, The Survival of any Company is the Sales of it's Products. The Continuance of all Companies.....Is Non-Compromising Service to it's Customers. Any Industry is only Survived by the Companies Service to the Customers they has obtained. More
by Garrett's 8 Subaru's purchased since 2013
Employees Worked With
George Kramer [sales]...Carl Hansen [service manager]...Lupon [desk manager]...Reggie White [GSM]
September 26, 2019
Great service! Everyone is friendly and helpful. I bring my car in regularly for the maintenance plan and each visit has been quick and pleasant. I love my Subaru Everyone is friendly and helpful. I bring my car in regularly for the maintenance plan and each visit has been quick and pleasant. I love my Subaru more each day than the day before. More
by mamarodeybo
Employees Worked With
various people
July 16, 2019
WOOO! Had an awesome experience! Simple and straightforward. Debra made sure we were well taken cared off and that we knew what we were getting ourselves in Had an awesome experience! Simple and straightforward. Debra made sure we were well taken cared off and that we knew what we were getting ourselves into. With good credit, I was able to get 0.9% APR through their dealership lenders!! WOOO!!!! More
by andreabelofsky
Employees Worked With
Debra Smee
May 20, 2019
Great Car, subpar salesman I love my new Subaru and I would highly recommend this brand. My only caution would be the quality of the salespeople. They’re pushy and quick to tell I love my new Subaru and I would highly recommend this brand. My only caution would be the quality of the salespeople. They’re pushy and quick to tell you what you want to hear, but when it comes down to making a deal, all of the sudden they forget what they’ve promised. Moreover, the application process took way too long, as my salesman did not know how to spell simple words. He asked me what type of job I had, and I told him I’m a pool plumber. He literally had me spell out every single word, like “pool” and “drive.” Luckily the leadership in the building is of better quality, as well of the finance personnel. They seem to be more upfront and honest. More
by bwg3380
April 30, 2019
Satisfied with the experience The salesman was eager to help though out the process and even stayed late to complete the process, pleased and satisfied, would recommend highly with The salesman was eager to help though out the process and even stayed late to complete the process, pleased and satisfied, would recommend highly without a doubt. More
by Hector
Employees Worked With
Jessie Hernandez
March 30, 2019
poor practice Long story short. Yes, this is the short version. This is the worst dealership ever and has ruined my love for Subaru in general. Not only does the Long story short. Yes, this is the short version. This is the worst dealership ever and has ruined my love for Subaru in general. Not only does the general manager, reggie white, do nothing but lip service, this dealership also never competed the dmv paperwork after everything was retracted. And dont start on the salesman that helped me, says one thing but when you do the paperwork it's another thing. Just tell me you don't know bro instead of making empty promises. And wants a 5/5 on the survey? I dont think so. Not only did I lose my job, I lost the car of my dreams. Promised to pay $250 for the inconvenience of having to take back my traded car and nope, never got the check. Had to call back multiple times for the mats they took from my traded car, which I did (and that was when I was on good terms with reggie). Missing the cup holder stopper from my traded car and license plates! And they took the Toyota sticker on the car. So now I cant even drive the car because if I get pulled over, I'm going to get a freaking ticket! They said they would get back to me about my license plates and the accessory but those never replaced. so now I have to go to Toyota and order that for my car SINCE IT'S A LEASE. But not the license plates since dmv states that I dont own the car. Reggie never returns my calls and text messages. So much for taking care of me. I love that fake salesman smile. I will have to again physically go back to get the proper documentation stating that the dmv paperwork is done correctly since they still have my Toyota in their name. Yep, you heard that right. They never completed the dmv correctly and completely when I returned the Subaru and took back my traded car. Dmv, aaa, and Toyota cant do anything about it. No way of getting ahold of the owner, but I will find a way. They treat you great when you buy a car but as soon as it doesn't favor you, boy do they turn their backs so fast. In trump's word: sad! P.s., not a trump supporter. More
by vitranisuber
Employees Worked With
na
March 04, 2019
Great Sales & Service Our car buying experience was unlike any other car dealer we have purchased cars from. There was no Sales pressure as we worked toward a mutual purc Our car buying experience was unlike any other car dealer we have purchased cars from. There was no Sales pressure as we worked toward a mutual purchase price. More
by Rick C
Employees Worked With
Sales Manager
