Modesto Toyota

This dealership is awesome thank you for taking care of the recall on my 2026 Camry hybrid..To my service advisor Alba thank you for all your help... the recall on my 2026 Camry hybrid..To my service advisor Alba thank you for all your help... More

Service advisor Blake Buie was very courteous and went out of his way helping me considering the circumstances. He’s very professional and I appreciate all the help he has given me. Ben Lorenzo helped me out of his way helping me considering the circumstances. He’s very professional and I appreciate all the help he has given me. Ben Lorenzo helped me through this process! Thank you Modesto Toyota! More

I recommend this dealer they were really helpful especially Gerardo Castro it really helps us he shows us different type of car and prices and good deals we got perfect car and they have lots of o especially Gerardo Castro it really helps us he shows us different type of car and prices and good deals we got perfect car and they have lots of options. More

Attended to my time waiting for my car to be serviced with professionalism, care, and getting me to somewhere to eat. My service representative was there to answer all my questions. It was a long wait, with professionalism, care, and getting me to somewhere to eat. My service representative was there to answer all my questions. It was a long wait, but I talked with the sales folks, watched TV, had free coffee. I didn't realize their shuttle doesn't go as far as Atwater, so I had to fill.my time in. Reading was helpful. The car was on the road within 6 hours. More

I want to say thank you Sergio Sotelo in sales for making our process so easy every time we go in to purchase a Vehicle..This is our third car we buy from Modesto Toyota sales in General are Great.. May you our process so easy every time we go in to purchase a Vehicle..This is our third car we buy from Modesto Toyota sales in General are Great.. May you continue to Serve our Modesto community in many more years to come.. More

Service was smooth and speedy. My service advisor remembered me from the last service several months ago. My 60,000 mile service was finished sooner than I expected. Only disappoin My service advisor remembered me from the last service several months ago. My 60,000 mile service was finished sooner than I expected. Only disappointment was they smeared up the windshield when checking the wipers. More

Made the appointment for 10 o’clock for the oil change got their right on time was told it’s gonna take about an hour and a half to two hours waited for 2 1/2 hours. Ask if my car is ready they told me no got their right on time was told it’s gonna take about an hour and a half to two hours waited for 2 1/2 hours. Ask if my car is ready they told me no and it’s just sitting outside. At this point, I just took my car and left. Why even bother make appointments if you have to wait four hours for oil change. More

Service not good. They said they call me but no call registered on my phone They said they call me but no call registered on my phone More

On 04/12/2026, my wife and I visited Modesto Toyota to purchase a Certified Pre-Owned Sienna. Our salesperson Walter was professional throughout. However, Store Manager Luis engaged in two instances of mi purchase a Certified Pre-Owned Sienna. Our salesperson Walter was professional throughout. However, Store Manager Luis engaged in two instances of misleading conduct. ISSUE #1 — DOC FEE MISREPRESENTED AS A GOVERNMENT FEE When I asked whether the $85 documentation fee could be waived as a goodwill gesture, I was told three times — by finance staff and then by Manager Luis — that it is a government fee they cannot control. This is false. The doc fee is a dealer-collected charge paid directly to the dealership, not any government agency. California law caps it at $85 but does not require dealers to charge it. When I pushed back, Manager Luis produced a printed industry document to support his claim. That document explicitly stated the fee "is not to be represented as a government fee." I highlighted that language on the spot. No apology or correction was offered. I requested Manager Luis return to address this — he did not. This may constitute a violation of California Business and Professions Code Section 17200 and Vehicle Code Section 11713. ISSUE #2 — IMPROPER DEMAND FOR A HARD CREDIT PULL We arrived with a bank pre-approval and were prepared to pay by check — no dealer financing was needed or requested. Finance staff nonetheless insisted a hard credit pull was required, citing identity verification as justification. This is not a valid legal basis. Under the Fair Credit Reporting Act, a hard inquiry requires explicit written consumer authorization, which we did not provide and were not obligated to provide. Avoid this dealership, their deceptive practices will waste your time in the best scenario. More

Very helpful and great customer service. I was happy to buy my first Toyota car I was happy to buy my first Toyota car More