Modesto Toyota - Service Center

What great service I received by the salesman " Alfredo T Martinez". He was patient and kind and made me feel very comfortable. Very professional honest young man. I highly recommend anyone that's looking f Martinez". He was patient and kind and made me feel very comfortable. Very professional honest young man. I highly recommend anyone that's looking for a car in the MODESTO area ask for him. I will be recommending family and friends in the future. Good Job Alfredo, I'll definitely be back. More

Mike gives Best Quality service every time, very Friendly, knowledgeable, caring, informative. He’s known to be Helpful, honest shows great integrity and has. A great reputation in assisting his cu Friendly, knowledgeable, caring, informative. He’s known to be Helpful, honest shows great integrity and has. A great reputation in assisting his customers . More

I brought my new RAV4 in due to a leak. Worried hen that I am, it turned out to be the AC water. It concerned me because it felt oily. They could have wasted my time, taken it in and said i Worried hen that I am, it turned out to be the AC water. It concerned me because it felt oily. They could have wasted my time, taken it in and said it was ready. But looked at it right away and sent me home with assurance and a cancelled appt. Aaron was great. I think you have a new customer! More

Had a 3:45 PM appointment for an oil change. Got the vehicle there early and was checked in. 1/2 hour into my wait, the service department had not even started. When I asked a technician in the Got the vehicle there early and was checked in. 1/2 hour into my wait, the service department had not even started. When I asked a technician in the service garage area what the delay was, he basically told me I just needed to wait because there were other cars in front. Yes, I get that, but what's the point of having an appointment. This gentlemen appeared to be "burdened" to take the time to answer my question. 15 minutes later, and 45 minutes into my total wait time (they had started yet) I decided to take my business elsewhere. Everyone's time is valuable. I highly doubt the dealership would allow me to show up 45 minutes late to my appointment. On this afternoon, the dealership was not busy, everyone was moving on island time, and the lack of customer service/customer communication was very poor. I am giving this review 2 stars because the service agent who checked me in at the counter was very professional. Toyota may be the only game in town in some respects, but you guys really need to get your focus back on the customer. More

we were there yesterday to explore options and purchase. we were well qualified and ready to buy. We were told by Allen who didn't bother to sit down that he not only didn't have to negotiate due to his low we were well qualified and ready to buy. We were told by Allen who didn't bother to sit down that he not only didn't have to negotiate due to his low inventory but also that he didn't need to sell us a car. this was after we overheard a salesman tell another out loud that he lied to his customer about there being only one highlander and the customer believed him. we watched them swap out the few cars they had on the back of their lot with the cars out front as we left. it seems they don't want customers and also want to make their car lot look empty for sales. talk about deceptive l. So almost a month later after I reviewed this dealership, I received a call from a woman that I advised of my experience. Her response was that I didn't have to take my experience out on her and I could F***off. She then hung up. More

There is no appointment time they go by first come first service & the service people do not tell the customer when your car is done I give them a thumbs down at the service dept service & the service people do not tell the customer when your car is done I give them a thumbs down at the service dept More

Service due to check engine light I’ve got to say that I had a wonderful experience at Modesto Toyota. Mike Wilson took the time to call and verify my extended warranty in order to mov I’ve got to say that I had a wonderful experience at Modesto Toyota. Mike Wilson took the time to call and verify my extended warranty in order to move forward with the service needed according to the diagnostic. I was informed that the part needed would be in the next day, and to my surprise I received a call by 9am the next morning that my vehicle was ready to be picked up! Thank you for completing my service in a timely matter. It’s greatly appreciated. More

Nice helpful people I’ve gone here ever since I get my car in 2017. 2 years now and I’ve never had a bad experience with anyone there. Everyone is nice and sweet and just I’ve gone here ever since I get my car in 2017. 2 years now and I’ve never had a bad experience with anyone there. Everyone is nice and sweet and just really easy to talk to. Last man I spoke to was Aaron Englund and he was sweet. Told me I’m detail what was happening and what my car services were gonna consist of and why it was needed. I’m not car savvy but I completely understood everything when he explained it to me. Thank you Aaron and thank you Toyota More

service always gets me in and does the work well and on time goes over the work with me and gives me a heads up on future needs always gets me in and does the work well and on time goes over the work with me and gives me a heads up on future needs More