Purchased a new Mazda from these folks and with the purchase came a free oil change. We live 75 miles from the dealership and have tried numerous times to get it in for the oil change and any preventive maintenance that is required. Every time we call the service department they are booked up, they want to schedule us 2 weeks in advance and with me & my wife's work schedule that is an impossible task. Have not had one phone call from this dealership. I was told by their service department that since they are a multi brand dealership they have to alternate brands to change the oil, they have to do an Audi, Porsche, & Mazda. Since we purchased a Mazda, we have had three phone calls from Classic Mazda in Texarkana and have never purchased any vehicle from them, nor do I know anyone at this dealership. However, you can rest assured the next one will come from Classic. It's called service after the sale, not take their money and don't call us we'll call u!