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Moffitt Volkswagen

3.0

6 Lifetime Reviews

1960 Old Minden Road, Bossier City, Louisiana 71111 Directions
Sales: (318) 746-2175

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6 Reviews of Moffitt Volkswagen

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October 16, 2018

"Great People"

- Jenny

I've dealt with Sales and Service many times. Purchased 2 new Mazdas and 3 new Volkswagens. My family has also purchased numerous new and used vehicles at Moffitt. I love to see the same faces and that it's a family owned, local business. I'll keep coming back! Thanks guys!

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Recommend Dealer
Yes
Employees Worked With
Jennifer, Whitney, Ted, Jared, Art, Barbara, Ray, Minette, John
July 15, 2017

"Poor service from your salesman"

- Madasshell

My daughter Nikki attempted to try to see about trading her car with Moffett. The sales rep. Was Justin. Now she new she would need a co-signer. Justin was slow when he returned calls. He very seldom could give a reason or answer questions when asked. My daughter asked for a ballpark offer on her call because we have to travel so far he said oh I'm sure you already know the value. He tried to tell me my (the mom Nola) my credit was 550 when I know it's nearly 700. If you don't want to deal then have the fortitude to say so. Your dealership is awfully rude and I won't call back. Nola W

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Recommend Dealer
No
Employees Worked With
Justin
May 20, 2016

"Love the girls in service"

- RobK

I have read some of the other reviews and I do not agree. I have always had a good experience with Moffitt. I have owned both Mazda and Volkswagen and they have always made it a pleasure. Ask for one of "the Jennifers", there is more than one. So I deal with one Jennifer for Volkswagen and one Jennifer for Mazda. I have NEVER had an issue getting in touch with service. If I can't get them on the phone immediately when I call in, I leave a message and they return the call. I also take advantage of email. Anyway, everyone is great. Mr. Art the shuttle driver is amazing. You will not be strangers long!

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Recommend Dealer
Yes
Employees Worked With
Jennifer, Jennifer, Grady, Art
May 28, 2015

"Very poor buying experiance"

- Disappointed

I bought the car and 6 days later the check engine light came on. The service manager was extremely mean to me and I had to pay to fix something they never checked. I will not go back.

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Recommend Dealer
No
Employees Worked With
Fernando, Billy, Heather, Mike, Jennifer
September 19, 2014

"Used vehicle purchase."

- WDMclemore

I enjoyed doing business with this dealer. The whole company is very friendly and will help you find what you are looking for and work to get the pricing as good as it can get and dig to get the best finance rates they can. They make you feel at home.

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Recommend Dealer
Yes
Employees Worked With
Leo Lovesee, Billy Meshell
July 31, 2014

"Does anyone answer the phone?"

- Paul Franko

Thank you for letting me have my car towed there. Thank you for waiting 4 days to tell me that it would be 2 weeks before you even looked at it. Thank You for replacing the same headlight 3 times. Thank You for leaving trash in my car. Thank You for not offering a complemtary car anymore. Thank you for never answering the phone. Thank You for having a non working voicemail for the service dept. The only service or employee that you have their that I do not have a complaint about is the older gentleman who performs your shuttle service.

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Recommend Dealer
No
Employees Worked With
No one ever resturned my call....so I have no idea.
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