Mohawk Chevrolet

Amazing team after I said I no to the first finance deal they kept pursuing and got me the deal I needed. And now I’m driving a new 2020 equinox. they kept pursuing and got me the deal I needed. And now I’m driving a new 2020 equinox. More

Everyone was very nice when we spoke with them but it was very difficult to get a hold of people through phone calls. Which made it hard especially with trying to set up everything prior to signing papers (w very difficult to get a hold of people through phone calls. Which made it hard especially with trying to set up everything prior to signing papers (with Covid and wanting to minimize the need to go in the dealership) More

Satisfactory Service Experience I'll start with the positives. Staff is courteous, helpful and responsive. I have only praise for the staff. They have been responsive to my service I'll start with the positives. Staff is courteous, helpful and responsive. I have only praise for the staff. They have been responsive to my service needs and I can always get my car in the same day if their is an immediate problem. The negative is that when you call to schedule a service appointment, NOBODY EVER picks up the phone nor do they return calls when I leave a message. This has happened on my last two service calls. I've had to reach out to someone in the office to get someone from Service to call me. When I questioned the Service Rep, I was told in addition to getting people processed as they're bringing their cars in, they're also responsible for answering phones. This is ridiculous and unfair to the customer trying to make a service appointment. There should be someone handling the phones and those phones should be checked every few minutes to see if there are messages waiting, My last experience trying to make an appointment took me 3 hours to do ... and that's a waste of my time. You need to do better. More

I had a terrific experience at Mohawk Chevrolet. Leslie was very friendly, accommodating and knowledgeable about the vehicle. Everyone was very conscientious about covid precautions. was very friendly, accommodating and knowledgeable about the vehicle. Everyone was very conscientious about covid precautions. More

Exceeded my expectations x100! I am beyond grateful for the help I was given and will be returning in the future! Best dealer experience by far. I was never once pushed into a purchase. Even during a time the help I was given and will be returning in the future! Best dealer experience by far. I was never once pushed into a purchase. Even during a time where the majority of the contact was held over the phone, all my requests and questions were answered even some multiple times! More

Jude Maydwell and team were excellent, a great experience! My friend and I had a very bad experience at our local Chevrolet dealership. Lucky that prompted me to go on-line and find an almost perfect match fo My friend and I had a very bad experience at our local Chevrolet dealership. Lucky that prompted me to go on-line and find an almost perfect match for the car we were looking for at Mohawk Chevrolet. It was a little over an hour's ride and well worth it. We had an appt set with Jude Maydwell. Jude was a respectful, intelligent, educated awesome sales associate. He made us feel comfortable, made sure any of our questions were addressed and answered. If Jude didn't know the answer, mostly about registering in MA, he went and got the answers. He asked what we wanted for our trade and he came back right in the middle, which was fine with us. The other dealership offered thousands less, which is why I'm happy with Mohawk Chevrolet. While Jude was brining financing paperwork into the office, President/Owner Andy Guelcher came over to introduce himself and thank us for our business. He let me know they also owned Mohawk Honda. In 39 years of buying literally dozens of cars I cannot remember an owner coming over to thank me for my business. Getting the paperwork done took a little long. We understood because of the registering in MA, covid 19 requirements and Jude did tell us a few of the office staff were new and this was their first MA reg. Scott Scarsella was great explaining all finance and legal paperwork and got us a better interest rate than our local banks. Jude introduced us to Josiah Riley, a delivery specialist. Josiah asked if we would like to go through the features of the vehicle. It was about 94 degrees out, so we told him that we were all set. Josiah thanked us for our business and sat talking with us while the final paperwork was getting completed. Josiah was another respectful, professional who added to an already excellent experience. I highly recommend Jude Maydell and the entire team at Mohawk Chevrolet. The hour drive was time well spent More

I can’t say enough how awesome this dealership is. From the owner congratulating me on my new Truck, the GM checking in to make sure I was happy, the Finance departments easy paperwork process, to the sale the owner congratulating me on my new Truck, the GM checking in to make sure I was happy, the Finance departments easy paperwork process, to the saleswoman ensuring everything was done....this was fantastic. Thank you Dre and Mohawk Chevrolet! More

I had a very very pleasant experience picking Mohawk Chevy to direct me in purchasing my first brand new truck. Every team member was very helpful and guided me straight to success ! Chevy to direct me in purchasing my first brand new truck. Every team member was very helpful and guided me straight to success ! More

Andreana was extremely friendly and made me feel completely comfortable with my options. She went above and beyond to help me find and choose a vehicle that would best suit me! I will definitely be completely comfortable with my options. She went above and beyond to help me find and choose a vehicle that would best suit me! I will definitely be recommending her in the future to friends and family! More

Jude went above and beyond to get me in my new 2020 Silverado great guy great place great service easy and professional all around great place! Silverado great guy great place great service easy and professional all around great place! More