Mohawk Chevrolet

Great Experience I am on my 4 Chevrolet Malibu. The last 2 have been with Northstar Chevrolet. I received prompt, courteous service. The sales representative, Jack He I am on my 4 Chevrolet Malibu. The last 2 have been with Northstar Chevrolet. I received prompt, courteous service. The sales representative, Jack Hebert, was very thorough with flipping my lease. Jack gives attention to detail for a smooth process. The entire staff is friendly. As soon as I walk in everyone greets me & asks if they can be of assistance. More

Passive Aggressive I try to charge my car there. It is not a Chevy, and I get a terrible response from one particular employee named Craig. This has happened on at least I try to charge my car there. It is not a Chevy, and I get a terrible response from one particular employee named Craig. This has happened on at least three occasions. Everyone else is fine. He is surly and rude. He acts as if I am a major nuisance. Last time I went there, he said, "Yeah, I'll do it if I get around to it." The place wasn't even busy. I came back and my car was never plugged in. More

Service I have bought many cars from lots of different dealerships but they Day I bought my first car from Northstar was the day I never shopped around again. I have bought many cars from lots of different dealerships but they Day I bought my first car from Northstar was the day I never shopped around again. I have been treated so good by everyone who works there but I have to say the main reason I'll never buy anywhere else is because of how well the service department has taken care of me. The service manager calmed me down when my brand new camaro got hit and assured me they would fix it like new and that is exactly what they did. This is not my first car I have taken to them and each time they have gone above and beyond to take care of me. I don't think the owner knows just what an amazing group of employees they have but but thanks to the service manager and crew I am a forever customer. More

Northstar Chevrolet I just finalized the lease of a 2016 Malibu at Northstar. I like Northstar because it's a much smaller dealership than the other 2 "conglomerate" dea I just finalized the lease of a 2016 Malibu at Northstar. I like Northstar because it's a much smaller dealership than the other 2 "conglomerate" dealerships in the area. Originally, I had my heart set on a 2017, but Jack Hebert, my salesman, steered me towards a 2016 because the incentives were better. They have a smaller inventory, so I had to wait a week or two before the car that met my speacs arrived. Basically the same car as the 2017 and I saved a good deal of money. Mike Bowers, the general manager, seems like a pretty straight shooter. I'd recommend Northstar for those looking for a Chevy and would prefer to work with what feels like a more family oriented operation than the "let's make numbers" conglomerates down the road. More

It was a wonderful experience My husband I did not expect to purchase, but after working with Mark Rizzo. We drove away with a brand new truck! He was awesome! My husband I did not expect to purchase, but after working with Mark Rizzo. We drove away with a brand new truck! He was awesome! More

New Chevy Trax I had an unusual situation regarding purchasing my car and my Sales Assoc Jack Hebert & the rest of the staff assured and assisted me Great! I had an unusual situation regarding purchasing my car and my Sales Assoc Jack Hebert & the rest of the staff assured and assisted me Great! More

2016 Chevy Cruze LT I have been shopping for a new car, stopped in NorthStar to inquire about a 2016 Chevy Cruz LT. Sales Associate Dave Fletcher was very cordial and pr I have been shopping for a new car, stopped in NorthStar to inquire about a 2016 Chevy Cruz LT. Sales Associate Dave Fletcher was very cordial and professional. Easy and fair negotiation. Met with Brian the Finance Manager, was approved very quickly. I had to return back home due to work, about 3 hours away. Vehicle was delivered in just under a few hours. My new Chevy was immaculate and delivered with full tank of gas. I highly recommend NorthStar Chevy. Thanks NorthStar, -JR More

Quoted price was not the finished price..a $300 diff I started having gear change problems n our 7 year old E2500 express van. It has 125k (mostly highway) miles on so it wouldn't surprise me if it neede I started having gear change problems n our 7 year old E2500 express van. It has 125k (mostly highway) miles on so it wouldn't surprise me if it needed replacement. They told me "there were parts in the bottom of the pan preventing the dip stick from reaching the bottom so they couldn't even get a good reading of whether it was low or not. " It was also given them "trouble" readings when they connected up with the computer so it was their advise to change it out". The part about the dip stick surprised me because it wasn't grinding gears or slipping from missing teeth but, so-be-it. I knew something serious was up and I couldn't take the chance of being stuck on the road. I received a $3,300 written, quoted price to replace the transmission. I got competitive prices from other dealers in the area and they were all about the same +/- $50. I went with Northstar because they were the only dealer to mention a $200 rebate. Nice! I'd like to say that I'm completely happy with the job since they got it done fairly quick and it is driving fine now but, they forgot to check the transmission fluid in the new part. Luckily, I requested a test drive with the service rep and it was doing exactky the same hard gear shift that it was oing when I brought it in. He had the tech come out to check it. It was 2 full quarts down and the transmission was running dry and slamming into gear. The tech said " did you change out your dip stick"? I said no. He said, "it's too long! It bottoms out before the stick is all the way in". Really!? I guess there never were any "parts on the bottom of the pan" in the first place. It left me thinking, was I just low on fluid and didn't need the new tranny? It was done and since I take very good care of this van, I let it go. How could I prove anything at that point and it did have 125k miles on it. The final price was $300 higher than the quoted price...what was the difference, you ask?! Nuts, bolts and transmission fluid to flush the lines. For $300! Did someone not remember that the exhaust pipe needed to be removed to get the tranny out!? Even I know that you can never get 8 year old exhaust bolts off of an exhaust without having to cut them. Further, why WOULDN'T they flush the lines and include that cost with the replacement, that is standard practice...unless you're looking for a markup somewhere..anywhere! Like I said, it has enough fluid in it now and is driving fine. If you plan on getting any major work done, look elsewhere. More

A great dealership that works with you First off, if you have a low credit rating or no credit rating , as was the case with me, than I've got the place for you. My girlfriend a First off, if you have a low credit rating or no credit rating , as was the case with me, than I've got the place for you. My girlfriend and I needed a truck badly. The first place we went to was the so-called 'dealer for the people'. Before they even knew anything about our poor credit, the salesman was acting like he couldn't do anything for us. He even tried talking us into getting a vehicle we never asked for and didn't want. Then once they checked our credit, well....any pretense of working with us went right out the window. Then we went to Northstar Chevrolet in Clifton Park. The difference was night and day. Our salesman, was fantastic. When we found a truck that we liked he was there to answer all our questions with sincerity and professionalism. We were up-front about our credit and just laid it all out there. And at that moment of truth our salesman didn't try to talk us out of our truck, He didn't try to steer us in another direction or push something onto us that we didn't want. Our salesman immediately began to find a way to get us the truck we wanted. They treated us kindly. They showed us respect. They treated my girlfriend and I like we had a million bucks in our pocket. They made the experience of buying a vehicle pleasant. And for that, I will give them all my business and recommend them to everyone I know. Thank you, David F., and Brian in financing. You guys are the best! More

Great place to buy Salesman Scott Groff was very pleasant to deal with. Great price on our trade In. Would recommend this dealer to every one. Would consider buying ne Salesman Scott Groff was very pleasant to deal with. Great price on our trade In. Would recommend this dealer to every one. Would consider buying next car here. More