Mohawk Chevrolet - Service Center

Great experience, timely service, courteous, helpful, people, nice waiting room, garage is easy to find? people, nice waiting room, garage is easy to find? More

I am quite disappointed in the service I received. I brought my truck in to have an oil change, inspection, tire rotation and new wiper blades. I also asked them to wash the vehicle and asked if they I brought my truck in to have an oil change, inspection, tire rotation and new wiper blades. I also asked them to wash the vehicle and asked if they had a way to remove pine sap. The service took almost 2 hours, They said they had trouble getting the hood release to work. When I got the truck back it hadn't been washed, they said that I would need to bring it to a body shop to remove pine sap, I went to use the wipers and the plastic sleeve was still on the drivers side wiper. The next morning I noticed the hood had dents from where they tried to open the hood. I called the Service Customer Experience Representative and told her the specifics and she said her manager would call me back... I am still waiting for a call to see how they are going to fix this situation. Update: Mohawk Chevrolet made things right by having the dent guy remove the dents, they had it done quickly and gave me a very nice loaner to use while they had it… I am very satisfied with their willingness to take care of the problem. More

This is our first time dealing with Mohawk chevy but it sure was great,nice people in all areas,sales,service ,could not ask for a better crew,, . sure was great,nice people in all areas,sales,service ,could not ask for a better crew,, . More

Great customer service, thoroughly inspected vehicle and professional. The communication was in a timely manner. Highly recommend this dealership to others. professional. The communication was in a timely manner. Highly recommend this dealership to others. More

nice clean place, nice people. Good hot chocolate.I was expecting a car wash after service. Good hot chocolate.I was expecting a car wash after service. More

I recently bought a used vehicle from Mohawk and they have gone out of their way to make it a pleasant experience. have gone out of their way to make it a pleasant experience. More

Alyssa was very friendly and efficient even when we seemed a little needy with our commercial purchase. Will definitely be coming back for my own vehicle purchase! seemed a little needy with our commercial purchase. Will definitely be coming back for my own vehicle purchase! More

Everyone I worked with to make my purchase were awesome to deal with and made my purchase great! to deal with and made my purchase great! More

The service writer was very nice but like the issue I have had in the past with other dealerships, the do not listen to the customer. I requested 3 services, oil change, NYS inspection and check the tire have had in the past with other dealerships, the do not listen to the customer. I requested 3 services, oil change, NYS inspection and check the tire pressure ( I have a slow leak from a previous bad patch job at Mohawk). Well, the tire pressure wasn't checked because it was never entered into the work order. I ended up doing it myself after leaving the dealership. More

Alysa was terrific: courteous, fast and very pleasant. Would recommend again. Will ask for her again. Would recommend again. Will ask for her again. More