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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,296 Reviews

1,296 Reviews of Mohawk Chevrolet - Service Center

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May 31, 2023

I like the diagnostics and friendly service. I replaced tires and was satisfied. Will use again More

by PDRECHSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa St. Louis
Jun 01, 2023 -

Mohawk Chevrolet responded

Thank you so much for sharing your 5-star experience with the community.

May 31, 2023

Service was friendly accommodating, and very quick service, very pleased will be making Mohawk Chevrolet my new dealership More

by SANDYLL99KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hansbury
Jun 01, 2023 -

Mohawk Chevrolet responded

Sandy thank you for sharing your 5 star experience in service and how we were accommodating and effcient.

May 31, 2023

From start to finish, this is the car-buying experience you should expect. Not only did I get the exact truck I'd been dreaming of, but I also enjoyed my time at Mohawk Chevy. Great happy people that work More

by levacktion
Recommend Dealer
Yes
Employees Worked With
Katie Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Guelcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lotano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Duncan
Jun 01, 2023 -

Mohawk Chevrolet responded

Thank you for sharing your experience with the community.

May 30, 2023

Radio, OnStar and USB stopped working. Only had car 6 months. $1,000 to replace?! More

by JENNIERISE2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Lotano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Mohawk Chevrolet responded

Thank you for your review of Mohawk Chevrolet. We are sorry to hear that your experience with us was not up to your expectations. We apologize for any inconvenience you may have encountered and we take all customer feedback seriously. We want the opportunity to make things right. Could you please reach out to Katie Duncan our general sales manager kduncan@mohawkchevrolet.com or 518-934-4323 so that we can follow up with you and address this issue? We are committed to providing our customers the best possible service and experience. Thank you for your understanding and for bringing this to our attention."

May 26, 2023

Excellent service and communication. I was given a loaner and all issues were addresses. Very happy. More

by RAUCH92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Laraway
Jun 01, 2023 -

Mohawk Chevrolet responded

Thank you, Rauch, for sharing your experience with the community about your recent visit to Mohawk Chevrolet Service.

May 26, 2023

Mohawk Chevrolet is consistently professional in every aspect of customer service. The staff is friendly, well informed and enabled by management to make decisions on the spot. None of what you get More

by scarlson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Mohawk Chevrolet responded

Thank you, Carlson, for sharing your experience with the community about your recent visit to Mohawk Chevrolet Service and Greg Rivers which was accommodating friendly, and transparent.

May 26, 2023

great customer service from the parts and service department. i will highly recommend this place to everyone. More

by SHARPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa St. Louis
Jun 01, 2023 -

Mohawk Chevrolet responded

Thank you, Sharps, for sharing your experience with the community about your recent visit to Mohawk Chevrolet Service and recommending us.

May 25, 2023

Knowing that we were coming in from out of state, we were annoyed and disappointed that sales did not have the used vehicle that we came to see ready for our inspection. It was filthy, so we had to wait arou More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Armstrong, George Laboy
Jun 02, 2023 -

Mohawk Chevrolet responded

Thank you, Jonathan, for sharing your experience with the community about your recent visit to Mohawk Chevrolet. We are sorry about your vehicle as you described and that you drove so far away. Please reach out to kduncan@mohawkchevrolet.com so we can work to provide you with the experience we strive for here at Mohawk Chevrolet.

May 24, 2023

Received estimate for $2000 worth of work! Transmission flush not in regular schec maint. New front brakes after the car passed inspection? Getting scary coming here. More

by ARRON328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Mohawk Chevrolet responded

Valued Customer we noticed your experience and it sounds like you may have questions about maintenance and pricing. Please reach out to Bhansbury@mohawkchevrolet.com so he can work to make sure you are satisfied with our work. We work to give you the best experience! Please reach out it will be difficult to find this name in our system. Thank you.

May 23, 2023

Mel was very easy to work with. The process from start to finish went well. More

by SHARPE1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa St. Louis
May 25, 2023 -

Mohawk Chevrolet responded

Thank you for sharing your service experience with the community.

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