Mohawk Honda - Service Center

Great and personable customer service as always with John Higgins. Explains things thoroughly and answers all questions with helpful information and insights. Good experience all the way around and glad to b Higgins. Explains things thoroughly and answers all questions with helpful information and insights. Good experience all the way around and glad to be a returning customer. More

My brakes failed this morning on a car I bought elsewhere. Mohawk got me in quickly and drove me home to wait. They called me with the diagnosis soon after which Ashley explained clearly and concis elsewhere. Mohawk got me in quickly and drove me home to wait. They called me with the diagnosis soon after which Ashley explained clearly and concisely. They completed the work by mid afternoon. They sent another car to bring me back to the service station. Their driving was complimentary. The drivers were both polite, professional. The service advisor, Ashley, was excellent throughout. The price was extraordinarily fair. What could have been an especially bad day ended up being a great day due to the positive attitudes, expert knowledge and service, and professionalism shown by each person I dealt with along the way - from the guy who answered the phone in the morning who showed flexibility in scheduling my appointment to the guy who wished me well out the door. As mentioned, Ashley was great - and I didn't even tell you about how she saved me money without compromising workmanship or quality. Thank you Ashley and everyone at Mohawk Honda. I have never had such a good experience with servicing cars in my 35 years of owning cars. More

John Higgins is very helpful and professional in caring for my vehicle. He explains what is being done and keeps me informed of what is happening. for my vehicle. He explains what is being done and keeps me informed of what is happening. More

I had the absolute best experience at Mohawk Honda this past week with Ashley D. in service. I arrived at 9 AM for my 170,000 mile check up. I had asked that they take a look at my vehicle as she is gett past week with Ashley D. in service. I arrived at 9 AM for my 170,000 mile check up. I had asked that they take a look at my vehicle as she is getting on in years (2006) but still runs like a top! Unfortunately, they found several things that needed to be fixed. Ashley explained each item to me and advised how long it was going to take. She kept checking back with me and with the mechanic working on my vehicle. I am happy to say everything was taken care of and I felt a definite change in the ride home-for the BETTER!! Ashley also ordered a couple little parts that I needed. Once they were both there I received a call to have it taken care of in two days. I drove in that day and Ashley's smiling face was there to greet me. They fixed my vehicle quickly and I was ready to go. I then asked about another accessory I was thinking about, she found the price, advised me. I gave ok and she ordered it and now I am in great shape. I can't say enough good things about Ashley and Mohawk Honda! Thank you for all the great work that you do!! Keep it up. More

John and Jeremy were very friendly and informative about the services needed for my Civic. Glad I bought it from Mohawk and look forward to seeing them next time I bring it there. They put the other loc the services needed for my Civic. Glad I bought it from Mohawk and look forward to seeing them next time I bring it there. They put the other local dealerships to shame (and the coffee is great as well!) More

I deal with John Higgins every single time ! He always goes out of his way to make sure that I’m satisfied!!! I had an issues and he fixed it no problem!! goes out of his way to make sure that I’m satisfied!!! I had an issues and he fixed it no problem!! More

Always great service. Work done correctly and timely. John has a way of easing any concerns I or my wife my have, and always conveys a "can do" attitude John has a way of easing any concerns I or my wife my have, and always conveys a "can do" attitude More

I have the utmost respect for and confidence in Ashley Dobbs. She is always honest with me when she tells me the status of my wonderful Honda Accord! Strongly recommend her! Dobbs. She is always honest with me when she tells me the status of my wonderful Honda Accord! Strongly recommend her! More

Ashley is the BEST!!! She is my go to service adviser for all my cars. I have a 2013 Honda Accord and my daughter has a 2007 Honda Accord. Ashely is always accessible via text message to set any appoin for all my cars. I have a 2013 Honda Accord and my daughter has a 2007 Honda Accord. Ashely is always accessible via text message to set any appointments, which is a very convenient. Many times she has been able to fit me in on short notice. She is very knowledgeable and always very friendly. She should be the “standard” for someone who takes pride in what she does and Mohawk honda is lucky to have her. More

my first time at Mohawk Honda and it was great, Luis helped me out a lot on picking out my first pick up truck from the test drive to the specs on on the vehicle you were straight Forward thank you. helped me out a lot on picking out my first pick up truck from the test drive to the specs on on the vehicle you were straight Forward thank you. More