Back

Molle Toyota

Kansas City, MO

4.8
4,792 Reviews

601 West 103rd Street

Kansas City, MO

64114

Directions

By Type

Showing 4,792 reviews

February 05, 2020

Excellent customer service. My sales representative was Steve Hennecke, Steve was friendly, curteous, efficient, and knowledgeable, and quickly answered all my questions. Each More

by DRDYKSTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hennecke, JR Schaffer
Mar 11, 2020 -

Molle Toyota responded

We are thrilled Steve and our team were able to give you the best car buying experience possible. Please don't hesitate to reach out if you need anything in the future and welcome to our Molle Toyota family!

February 04, 2020

Have questions about the necessity of my service I have a friend who the same RAV4 who recently had the same 55K mile service and he advised he was not recommended the same service. Since the servic More

by HORACE.DUNCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Murray
Mar 11, 2020 -

Molle Toyota responded

Thank you for reaching out. Our service manager Jordan Darby tried to contact you with no luck. He has the information your looking for, so please stop by or give him a call at 816-942-5200. We hope to hear from you soon.

February 04, 2020

Phil and Rodney were so friendly and knowledgeable. Service was quick and painless. I felt comfortable through the entire process. I would highly recommend them to anyone! More

by Bret M
Recommend Dealer
Yes
Employees Worked With
Rodney Skaggs, Phil McGan
Mar 11, 2020 -

Molle Toyota responded

Bret, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 03, 2020

Simply the best service I've ever experienced. Leslie was very responsive to my call and made an appointment for me to come in that very afternoon. Gene White handled my service very efficiently, More

by JIMANDGRETCH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie, Gene White
Mar 11, 2020 -

Molle Toyota responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

February 03, 2020

Awesome and made the decision making pretty easy. My sales rep was Chris Pounds and he made my new car buying experience flawless and smooth. More

by BULUSUADITYA
Recommend Dealer
Yes
Employees Worked With
Chris Pounds
Mar 11, 2020 -

Molle Toyota responded

We are happy to hear Chris was able to make your time here with us such a positive one! Congratulations on your new vehicle!

February 03, 2020

Bought a 2020 Camry Hybrid XLE The salesman, Chris Pounds, was very helpful throughout the process of explaining the car's features and going on the test drive. There was no high pr More

by DSTEPHENSOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pounds
Mar 11, 2020 -

Molle Toyota responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it!

February 03, 2020

No nonsense, professional, and timely execution of order. Hard to believe we purchased a car sight unseen but working with professionals at Molle gave us enough confidence to purchase the car we could not fin More

by TENHAAGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Coker, Bill Herder, Ray Brentlinger
Mar 11, 2020 -

Molle Toyota responded

Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

February 02, 2020

Efficient Always good timely service and friendly helpful staff. A problem with the alternator occurred moments before we arrived at the service department. A c More

by QUENTIN.JOHNSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Mar 11, 2020 -

Molle Toyota responded

Quentin, thank you for taking the time to let us know how we did. We hope you have a great day!

February 02, 2020

Very positive experience I found Don to be very honest and understanding, and the problem was quickly and correctly diagnosed. I will return for service in the future. More

by KP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Mar 11, 2020 -

Molle Toyota responded

Thank you for your positive feedback of Don and our service team. Have a great day!

February 02, 2020

Disappointing Worst Service Consultant ever! Could be replaced with a self-service Point-of-Sale terminal and you'd never know the difference. Drab personality, sim More

by molle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene White
Mar 17, 2020 -

Molle Toyota responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Rest assured we're passing your note to our team for review and appreciate you sharing feedback. We look forward to providing an improved experience on your next visit. Have a great day!

...
104
...