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Molle Toyota

Kansas City, MO

4.8
4,793 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,793 reviews

February 02, 2020

Disappointing Worst Service Consultant ever! Could be replaced with a self-service Point-of-Sale terminal and you'd never know the difference. Drab personality, sim More

by molle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene White
Mar 17, 2020 -

Molle Toyota responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Rest assured we're passing your note to our team for review and appreciate you sharing feedback. We look forward to providing an improved experience on your next visit. Have a great day!

February 02, 2020

I chose Molle Toyota on recommendation from friends who have been satisfied Molle customers for many years. In the future I will comparison shop other dealerships for better incentives. I was surprised to More

by RHONDASEXTON58
Recommend Dealer
Yes
Employees Worked With
Both receptionists I met were very nice and helpful. , Tyler Parman
Mar 11, 2020 -

Molle Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Congratulations on your new vehicle!

February 01, 2020

Easy, honest and overall one of the best buying experiences ever. This dealership is our go to for car purchases, has been that way for years More

by mspare
Recommend Dealer
Yes
Employees Worked With
Rodney Skaggs, Bob Field, Bill Herder, Darnell Johnson
Mar 11, 2020 -

Molle Toyota responded

We love hearing this and can't wait to provide you with this same superior service for years to come! Have a wonderful day!

February 01, 2020

Front suspension & brakes The front suspension had to be replaced in my old RAV4. I know it's old (2000) so it's not much of a surprise. I only wish I had been told that I wo More

by BOBBISLAGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
February 01, 2020

People there professional but they should work better cleaning used cars. I left the dealer little bit disappointed. I hope this review helps in the future. More

by VIRIESKY
Recommend Dealer
Yes
Employees Worked With
Clayton Bailey, Bill Herder
Mar 11, 2020 -

Molle Toyota responded

We want to extend our apologies that this happened to you, but would like to thank you for bringing this to our attention. We're passing your note to our management for review and appreciate you letting us know.

February 01, 2020

Sales consultant Kayla is the best! Purchasing process was easy and smooth. I will recommend Molle Toyota dealership. We’re very happy with the purchase. More

by BEKHZOD.ASHUROV
Recommend Dealer
Yes
Employees Worked With
Kayla Cox
Mar 11, 2020 -

Molle Toyota responded

We are happy to hear Kayla was able to make your time here with us such a positive one! Congratulations on your new vehicle!

February 01, 2020

Carter Rocha was amazing! He was helpful, patient, and thorough throughout this whole process. We would highly recommend him and Molle Toyota to all of our friends and family! More

by BUDDTAYLORK
Recommend Dealer
Yes
Employees Worked With
Carter Rocha, Darnell Johnson
Mar 11, 2020 -

Molle Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

January 31, 2020

Don always does a great job of ordering what I need and getting the car fixed. I appreciate the shuttle service available to pick me up from work. More

by lenglish517
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
January 31, 2020

Fantastic. Randy was great. He is an excellent salesman and very personable. Although I was there for a long while he made my time there enjoyable so it didn’t seem that long if a wait. I enjoyed talking More

by ECHOGIRL2011
Recommend Dealer
Yes
Employees Worked With
I hope I didn’t miss anyone. My apologies if I did , Randy Stendebach, Darnell Johnson, Monty Knight, Craig Lasley
January 31, 2020

Service was good till waiting a hour and half to finish financing. Financing needs to be more streamlined. Salesman was very helpful. I like that I was not pushed to purchase the car. Would buy from again More

by f0913frey
Recommend Dealer
Yes
Employees Worked With
Clayton Bailey, Darnell Johnson
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