
Molle Toyota
Kansas City, MO
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Psychic Service always a Pleasure Once again, just days after I received your coupon and service reminder, I shared the initial diagnosis by the AAA man who started up my car so I cou Once again, just days after I received your coupon and service reminder, I shared the initial diagnosis by the AAA man who started up my car so I could get it to the shop. As usual, Don Pelzer, service lane manager, considered the written note and after a reasonable time of diagnosis, then explained the reasonable options to me in a discreet manner in your cozy adult reception room. The required service was done in a most timely manner! Word to all service consultants: we customers are embarrassed anyway about what we don't know about our transportation so we really appreciate you sharing your questions and recommendations to us in a discreet manner (perhaps write down proposed cost analysis?) rather than speaking it loudly in the very public reception room). Love the enthusiasm, Jay! More
scheduled maintanace, 1st visit They were great and quick. I bought my first Prius there and now my second. Love the customer service as well as the product. Will come back to see w They were great and quick. I bought my first Prius there and now my second. Love the customer service as well as the product. Will come back to see what you gave in another 10 years! More
Langdon did a great job. His customer service was great and he made sure to stay in contact with me even when I had to put a 6 day hold on a truck. Great work. My family will keep doing buisiness with that and he made sure to stay in contact with me even when I had to put a 6 day hold on a truck. Great work. My family will keep doing buisiness with that particular dealership. More
Great service! Don and his team at Molle are always professional and honest. I wouldn't trust taking my car for its service needs anywhere else. Thank you! Don and his team at Molle are always professional and honest. I wouldn't trust taking my car for its service needs anywhere else. Thank you! More
A great buying experience, working with Randy on new Highlander. Bill was terrific with financing. Highly recommend the Molle team. A professional and personable group! Highlander. Bill was terrific with financing. Highly recommend the Molle team. A professional and personable group! More
Sean was very helpful. He listened to all my concerns and communicated with me throughout he process. He also found me a coupon which I really appreciated. communicated with me throughout he process. He also found me a coupon which I really appreciated. More
Repeat customers for 30 years with over 25 purchases. Family owned by community oriented family who deliver responsible business practices' Outstanding personnel in sales force, service, and ancillary Family owned by community oriented family who deliver responsible business practices' Outstanding personnel in sales force, service, and ancillary staff from the leadership to the individuals. Quality products with incredible resale values. More
Service at the 100K mile mark The service to my vehicle was great, as expected from a Toyota dealership. They take care of business in a professional and courteous way to make sur The service to my vehicle was great, as expected from a Toyota dealership. They take care of business in a professional and courteous way to make sure the vehicle stays good running order. More
I will never go anywhere else I have been buying cars from Molle since 1984 (latest was 2006) and the service department has been keeping my cars on the road and working to their b I have been buying cars from Molle since 1984 (latest was 2006) and the service department has been keeping my cars on the road and working to their best. I especially enjoy my interactions with Jordan Darby who is now the Assistant Manager. He takes care of my car and always makes sure to follow-up with me whether I am in the waiting room or having to use a loaner. More