
Molle Toyota
Kansas City, MO
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Quick and informative Jason listened carefully as I explained the issue that led me to bring my new RAV-4 in for service. He explained what he thought might be the explana Jason listened carefully as I explained the issue that led me to bring my new RAV-4 in for service. He explained what he thought might be the explanation, then confirmed the findings once the car was inspected in the garage. I left feeling confident that my car received the proper attention, and that my time was valued by the dealership. I'm very satisfied! More
The service was fine. I appreciated how quickly I was in and out. Only 30 minute wait time! However, I think someone sprayed Air freshener my car. It smells like very strong perfume. I am very sensitive to and out. Only 30 minute wait time! However, I think someone sprayed Air freshener my car. It smells like very strong perfume. I am very sensitive to smells, and this one is just horrible to me. I cannot seem to get the smell out of the car, even after leaving it in the garage with the windows down. I get a headache from the smell every time I get in the car now. I’ve never experienced this at Molle before please, please do not spray air freshener in peoples’ cars. I can’t even stand to drive mine right now. More
Best of the best. Molle Toyota is about as good as you can get. From top to bottom, sales to service. They go above and beyond and never disappoint. Molle Toyota is about as good as you can get. From top to bottom, sales to service. They go above and beyond and never disappoint. More
worked to get me want i really wanted the sales staff went out of there way to find me what I was looking for and did I was looking for 1 color and only that color the sales staff went out of there way to find me what I was looking for and did I was looking for 1 color and only that color More
Straight-forward, very efficient process! No beating Straight-forward, very efficient process! No beating around the bush talk. No pushing on selling accessories or service I don’t want. Very frie Straight-forward, very efficient process! No beating around the bush talk. No pushing on selling accessories or service I don’t want. Very friendly and polite personnel! Good experience doing business with you. More
service visit. Brandon was very helpful as was the tech who looked at the issue, very pleased with the help. /we thought we had an electrical issue starting the ca Brandon was very helpful as was the tech who looked at the issue, very pleased with the help. /we thought we had an electrical issue starting the car. the service guys took a look at the issue and essentially nothing was wrong, and went beyond fair with . no charge....we appreciated the . help and the honesty. More
Great customer service The gentleman who took care of me, Don, was very polite and helpful. An easy experience. Makes going so far out of my way much easier. The gentleman who took care of me, Don, was very polite and helpful. An easy experience. Makes going so far out of my way much easier. More
Don Rocks I like the waiting area, especially a separate area away from the television, where I can plug in my computer and work. Don Pelzer, Service Lane Mana I like the waiting area, especially a separate area away from the television, where I can plug in my computer and work. Don Pelzer, Service Lane Manager is incredible. I called him back with a question the day after my service. He got back with me within 15 minutes and put my mind at ease. The department never guilts me into extra work, but instead are cognizant of some people's need to space out service expenditures. More
I purchased a TRD Premium 4Runner. I was kind of disappointed with the salesperson/manager because they weren’t very knowledgeable about the vehicle/accessories that l was interested in. I disappointed with the salesperson/manager because they weren’t very knowledgeable about the vehicle/accessories that l was interested in. I More