Molle Toyota

Purchase of a new car Employees well informed,knowledgeable and helpful. Premises clean and for me convenient location. Have been dealing with Molle for many years and neve Employees well informed,knowledgeable and helpful. Premises clean and for me convenient location. Have been dealing with Molle for many years and never a problem with service or showroom More

Generally the staff are professional and do a good job. My front drivers side turn signal bulb was not working. The bulb was replaced while there for service but when I got home to check the turn signal it My front drivers side turn signal bulb was not working. The bulb was replaced while there for service but when I got home to check the turn signal it still does not work so not sure if the technician did the work or replaced the bulb without checking if that fixed the problem. More

Highly professional and courteous service. Was able to bring RAV 4 in with no noice on a Saturday for urgent (battery replacement), received great service. Matt was very courteous and handled t Was able to bring RAV 4 in with no noice on a Saturday for urgent (battery replacement), received great service. Matt was very courteous and handled the situation well. More

Very patient and helpful The salesman was very patient and helpful. He is a new for Molle. Not sure full name. Nick? Darnell Johnson was very easy to work with. They are all g The salesman was very patient and helpful. He is a new for Molle. Not sure full name. Nick? Darnell Johnson was very easy to work with. They are all good. More

Passat Repair Kelly was excellent at communicating what would be done and how to proceed. The work on the car was excellent. Very happy with the results. Kelly was excellent at communicating what would be done and how to proceed. The work on the car was excellent. Very happy with the results. More

new car purchase I started this process wanting a used car with very specific requirements of what I had to have, what I didn't want and what I would like but could d I started this process wanting a used car with very specific requirements of what I had to have, what I didn't want and what I would like but could do without. I ended up with a brand new car having most of what I had to have and what I would like but not required to have.. More

Used car purchase Great experience. No hassle pricing. Offered a good price on our trade. Honest salesman. We will go back the next time we need a vehicle. Great experience. No hassle pricing. Offered a good price on our trade. Honest salesman. We will go back the next time we need a vehicle. More

No professionalism or caring My wife and I went to test drive a Sienna. The sales rep was not knowledgable and seemed out of place. We were told we would be required to put gas in My wife and I went to test drive a Sienna. The sales rep was not knowledgable and seemed out of place. We were told we would be required to put gas in the van at our expense if we wanted to drive it home (5 miles) to see if it fit in the garage. The van was given to us on E with 20 miles left till empty. I refuse to accept this and went to the managers desk to ask if this was true. They said no and had the sales rep fill up the car. I was relieved to see the managers take this action but it was so unprofessional seeing them be upset about the sales rep. The managers also were way more interested in looking at the computers in front of them then giving me any more attention. IT was pulling teeth trying to talk to them. At this point, I knew we would not buy from them. That said, I still gave them an opportunity to give me a price on the van. I received nothing.....Such a waste of time. Im more likely to purchase from a small town dealer then try again in KC area. Molle ruined it which is unfortunate. We take our highlander here for service and loved it. Wont be back. The sales rep is not listed as a option. Obviously the two managers aren't either. I think they know there is lack of care. More

Tim was great. Service was fast. Tim was friendly and extremely helpful. Sevice performed was fast and thorough. Tim took time to research what was needed for my vehicle and clarifi Tim was friendly and extremely helpful. Sevice performed was fast and thorough. Tim took time to research what was needed for my vehicle and clarified when to come in next time and what service would be next. More

Regular Updates Were Appreciated I had a lot of work done. This included an expensive and time consuming repair. Jason Murray must have given me five status updates throughout my ap I had a lot of work done. This included an expensive and time consuming repair. Jason Murray must have given me five status updates throughout my approximate five hours at the service center. These updates made the time pass faster. I really appreciated Jason's approach. More