Molle Toyota
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 4,794 reviews
Winterizing Prius Service was excellent under the stewardship of Rick Laffoon. His knowledgeable and friendly demeanor was very welcoming. With all that was being tak Service was excellent under the stewardship of Rick Laffoon. His knowledgeable and friendly demeanor was very welcoming. With all that was being taken care of on this visit the service staff workmanship was prompt and topnotch. Ready for winter. More
Great buying experience! I was pleasantly surprised to find that great customer service still exists! After experiencing disappointment at Hendrick Toyota in Merriam, Kansas, I was pleasantly surprised to find that great customer service still exists! After experiencing disappointment at Hendrick Toyota in Merriam, Kansas, I was beginning to think that Toyota customer service had gone downhill, that the customer's needs were overlooked. I decided to try Molle Toyota. Langdon Douglas, the salesman, was great! He came out immediately when I pulled in, introduced himself, shook my hand, asked a few questions and started showing me cars. He was professional, but still very friendly and easy going. I could tell that he was not just after a sale, but was genuinely concerned that I get the car I wanted and at a great price. He easily walked me through the whole process of buying my 2017 Camry. At no time did I feel that he was trying to stiff me. He knowledgeably answered all my questions. The next time I buy a Toyota, I'll go to Molle Toyota first, and if Langdon is still there, I will definitely ask for him!!! More
Excellent experience! I was pretty upset with my experience with Hendrick Toyota and looked around and found Molle. Extremely professional sales experience and the finance I was pretty upset with my experience with Hendrick Toyota and looked around and found Molle. Extremely professional sales experience and the finance portion was by far the best experience I have had at a dealership. Thank you for everything and I appreciate your professionalism and attention to our needs. Thank you Chris Pounds! More
Got 'er done Considering that I needed to get a car quickly to avoid extra car rental expenses, I spent two days scouring for a car. I finally settled on the Toyot Considering that I needed to get a car quickly to avoid extra car rental expenses, I spent two days scouring for a car. I finally settled on the Toyota Corolla which had all the top of the line features that my totaled Ford Focus had. Jonathan took time with me, knew I wasn't going to make a decision the first day and gave me the information needed and gave me space. I returned the next day and he met with me and my brother-in-law and ironed out a deal to lease the car. I signed the paper work that night and picked up my vehicle today. All in all, considering the trauma that had occurred with the accident and considering the time element involved, the experience was easy. I appreciate the treatment Jonathan and Molle Toyota gave me. More
Excellent experience! The experience we had at Molle Toyota in purchasing our new Forerunner could not have been more pleasant. Everyone at the agency was so courteous and The experience we had at Molle Toyota in purchasing our new Forerunner could not have been more pleasant. Everyone at the agency was so courteous and helpful and bent over backwards to please. Their idea of service is my idea of what listening and responding in a direct manner without a snow job to confuse you is. There was absolutely no pressure. More
Purchasing a used vehicle and selling my car Very easy process. Langdon is a great person to work with and is knowledgeable about the vehicles. He is most helpful in teaching new owners about a Very easy process. Langdon is a great person to work with and is knowledgeable about the vehicles. He is most helpful in teaching new owners about all that their vehicle can do. We appreciated everyones help and fine service. More
Love Molle’s service Always fast, friendly, and fair. I will define keep my car serviced and purchase my next Toyota at Molle. The customer service is second to none! Always fast, friendly, and fair. I will define keep my car serviced and purchase my next Toyota at Molle. The customer service is second to none! More
Fine--except for air in tires Husband had to take car back for completion of putting air in tires. 40 minutes wasted on a holiday. Taken care of on second trip. Husband had to take car back for completion of putting air in tires. 40 minutes wasted on a holiday. Taken care of on second trip. More
Oil Change I made an appointment for 6:30, however, nobody who can work on the car is there until about 7 a.m. It's pretty annoying that I got there half an hour I made an appointment for 6:30, however, nobody who can work on the car is there until about 7 a.m. It's pretty annoying that I got there half an hour earlier for an appointment that isn't going to start until 7. More
Service due to call back from manufacturer Was notified that I needed to bring my vehicle in as a recall on the passenger side air bag to be replaced. I have not experienced any further mechani Was notified that I needed to bring my vehicle in as a recall on the passenger side air bag to be replaced. I have not experienced any further mechanical issues with my vehicle since I had purchased it in 2015, I love my car. More









