
Molle Toyota
Kansas City, MO
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Great experience, new car purchase The salesperson is organized, efficient, personable and very knowledgeable about their product. Not pushy, but really helps you understand all option The salesperson is organized, efficient, personable and very knowledgeable about their product. Not pushy, but really helps you understand all options. Very patient and detail oriented. Spent time with us going over the car functions and helping to do initial set-up. Would definitely recommend Ismael to my family and friends. Mr. Gannon, was also very cordial and professional. The showroom is very comfortable More
Prompt and thorough service I took my vehicle in for a 30,000 mile check up. I made a special request to check the tires for wear and tear after the difficult winter we had. Th I took my vehicle in for a 30,000 mile check up. I made a special request to check the tires for wear and tear after the difficult winter we had. They checked both the tires and the suspension which showed no need for concern. I was in and out in 40 mins. I was impressed by their prompt attention and professional attitude. More
!st time here. This is our 6th Toyota, we have always purchased at Olathe Toyota before from the same salesman. Olathe was unable to find the vehicle we wanted, so This is our 6th Toyota, we have always purchased at Olathe Toyota before from the same salesman. Olathe was unable to find the vehicle we wanted, so I reached out to Molle and they had just what we wanted. I spoke to Ismael Sebeha about the vehicle and he was very helpful in answering all my questions. One follow up call the next day and we had worked out a deal and he started paperwork prior to our arrival. On the day we went to get our vehicle it was ready and waiting just as promised, there were no last minute surprises at the dealership and everything went very smoothly. Rick Gannon came over while we were there and made sure everything was going smoothly and went out of his way to check and see if we were eligible for an extra incentive from Toyota. The financing was handle by Darnell Johnson, he had us in and out in record time, went through all the available options that Toyota offered and made sure we understood every detail about our contract. Last but not least Tyler Parman took us out and made sure we knew how to operate all the features on our new vehicle. Everyone we dealt with was very professional and courteous, made buying a vehicle a very stress free experience.I would definitely recommend this dealership to anyone looking for a vehicle. More
Great service experience The folks in service are polite and professional. My vehicle was done on time and on budget as promised. Who can ask for more than that? The folks in service are polite and professional. My vehicle was done on time and on budget as promised. Who can ask for more than that? More
Good service, as usual. I always receive good service at Molle Toyota. Been a customer for about 35 yrs - 7 different cars. Keeps me coming back time after time. I always receive good service at Molle Toyota. Been a customer for about 35 yrs - 7 different cars. Keeps me coming back time after time. More
Poor customer experience Made appt week in advance for headlamp that was out. Made 7am appt and found out night before I had to take grandson to school. Got there ten minutes Made appt week in advance for headlamp that was out. Made 7am appt and found out night before I had to take grandson to school. Got there ten minutes early and explained that I would be short on time and asked if that would be a problem. I was told no the advisor didn’t think so. After 40 minutes I went to the desk and the advisor told me I would have to wait he was with another customer. As I stood inline I could tell the customer could not decide what he wanted to do. I saw my car outside ready. I asked to check out and was told that I could see he was with another customer and that I would have to wait. When I told him I was sorry but that I couldn’t he threw the keys at me and told me just to go. When I called back to pay I found out they changed all the lights but I was never told this or given the chance to ask why or make a decision. I have been coming here for thirty plus years but have never had an experience like this and honestly not sure I ever want to come back. More
Great salesmen I did not buy car in 17 years but Ismael sabeha made it so easy he is so great and answered all my questions and before I leave he showed everything i I did not buy car in 17 years but Ismael sabeha made it so easy he is so great and answered all my questions and before I leave he showed everything in my new car thank you so much is ismael sabeha and thank you Molle Toyota. More
Costco Purchase Plan This was one of the easiest experiences that I have had leasing or purchasing a vehicle. I would highly recommend using the Costco Purchase Plan and This was one of the easiest experiences that I have had leasing or purchasing a vehicle. I would highly recommend using the Costco Purchase Plan and work with Molle Toyota. From the first contact to drive-away it was very painless. More
The dealership is very professional. I had a great experience purchasing pour vehicle from this dealership. Phil was a great salesman in that he spend the needed time with me to make sur I had a great experience purchasing pour vehicle from this dealership. Phil was a great salesman in that he spend the needed time with me to make sure that I understood everything about my new vehicle. More
Great experienece! We had a great experience purchasing a new vehicle. I would recommend Molle Toyota to other people. We traveled over 45 minutes to visit the dealers We had a great experience purchasing a new vehicle. I would recommend Molle Toyota to other people. We traveled over 45 minutes to visit the dealership. More