Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Molle Toyota
Kansas City, MO
4,776 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 4,776 reviews
April 17, 2019
Battery replacement I bring my Avalon in for service on your schedule, and on 4/16/19 I needed the battery replaced. When the car wouldn’t start I checked the battery and I bring my Avalon in for service on your schedule, and on 4/16/19 I needed the battery replaced. When the car wouldn’t start I checked the battery and there was a huge amount of build up on the positive terminal. So much so the clamp on the battery cable had also corroded. I would think that this is something that should be checked on each service visit but, obviously, isn’t. Battery replacement is normal but there shouldn’t be that Much buildup after only a few months. More
by mikeela
Verified CustomerEmployees Worked With
Rick Laffoon
April 16, 2019
just the usual oil & noises after an oil change & checkup No problems were identified so far so good. altho I was concerned something major, pothole related, had diminished my c after an oil change & checkup No problems were identified so far so good. altho I was concerned something major, pothole related, had diminished my cars abilities, there was no damage underneath. I would not have known had I not had it checked out; and trusted the service folks @Molle. More
by ARYNROTH1
Employees Worked With
Tim Sutherland
April 16, 2019
A Seamless Great Deal Molle Toyota offered me above market value for my Trade-In, I also received an extra discount on top of the already discounted vehicle I purchased. Th Molle Toyota offered me above market value for my Trade-In, I also received an extra discount on top of the already discounted vehicle I purchased. The whole process was seamless and easy. It did take some time to get from start to finish, but other than that, I left the same day with my New Vehicle. Anthony Gooden is a great salesman to purchase with! More
by ACG111
Employees Worked With
Anthony Gooden, Rick Gannon, Beth Andrew
April 15, 2019
Very happy Steve was very helpful and although he was busy he made sure to touch base with me and keep me informed of what was going on through the purchase proc Steve was very helpful and although he was busy he made sure to touch base with me and keep me informed of what was going on through the purchase process. He was a great multitasker while dealing with multiple clients at one time ensuring everyone felt they were getting the attention they needed. More
by JKIZER
Employees Worked With
Steve Hennecke
April 15, 2019
Customer Service Ismael did an outstanding job answering our questions. He was courteous and friendly. He did a fantastic job explaining the accessories on the vehicl Ismael did an outstanding job answering our questions. He was courteous and friendly. He did a fantastic job explaining the accessories on the vehicle. I would refer him to a friend. bob More
by KBKOLICH
Employees Worked With
Ismael Sabeha
April 15, 2019
Bought a brand new Rav4 Hybrid Dealership is great to work with. Best admin fee in town, which saves money. I also like that they don't add on a lot of "optional" aftermarket acce Dealership is great to work with. Best admin fee in town, which saves money. I also like that they don't add on a lot of "optional" aftermarket accessories (like nitrogen in the tires) without giving me the option to decline it. Thus, making it not an "option", but a requirement. More
by JANETSWALL
Employees Worked With
Anthony Gooden
April 14, 2019
30K maint A little timely and that's all I have to say . So guess I'll just fill in with blah, blah, blah, blah, blah, blah, blah, blah A little timely and that's all I have to say . So guess I'll just fill in with blah, blah, blah, blah, blah, blah, blah, blah More
by MOPO
Employees Worked With
Rick Laffoon
April 14, 2019
First Time Car Buyer Overall great experience, very helpful and knowledgeable about the vehicle. Did a great job of explaining all of the accessories in the car and how to Overall great experience, very helpful and knowledgeable about the vehicle. Did a great job of explaining all of the accessories in the car and how to use them! More
by LINDSAYBEACHNER
Employees Worked With
Ismael Sabeha
April 14, 2019
Great experience! Good service, knowledgeable people, attention to detail. Kyle went above and beyond to see that we had what we needed and that our wait time was as sh Good service, knowledgeable people, attention to detail. Kyle went above and beyond to see that we had what we needed and that our wait time was as short as it could be. More
by LOAN_RANGER37
Employees Worked With
Kyle Pansing, Bill Herder
April 14, 2019
Some unnecessary hard time After having done with everything and spending about more than 2 hours I was forced to go back to home and come back again just because we don’t have After having done with everything and spending about more than 2 hours I was forced to go back to home and come back again just because we don’t have original Social Security card and despite of providing them copy of SS card and telling them it’s at home and must provide you as soon as I reach home but they especially manager or finance manager consider that we are lying and we don’t have Social Security card. However the sales guy with name Ismael was good and pretty cooperative and friendly and believe or not the only reason that I done my deal with this dealership just because of behavior of this sales guy otherwise I was fully ready to quit without buying the car. I hate if some one treat me as liar. More
by AKBAR.NAVEED
Employees Worked With
Ismael Sabeha
