
Molle Toyota
Kansas City, MO
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Scott Gives Great Customer Service With A Smile Scott is a very kind and knowledgeable service manager. He was very diligent with keeping me apprised on the status of my highlander. Thanks Scott ! Scott is a very kind and knowledgeable service manager. He was very diligent with keeping me apprised on the status of my highlander. Thanks Scott ! More
Great deal and easy to work with Ismael Sabeha offered me a great deal on the car and was responsive to my requests on detailing the car to my expectations. Terry Mykins was the f Ismael Sabeha offered me a great deal on the car and was responsive to my requests on detailing the car to my expectations. Terry Mykins was the first person I was in contact with when I was looking for a car. He was very responsive to my questions about the car. Rodney Skaggs handled the financial end of the deal and he was very easy to deal with. No high pressure sales add-ons and explained everything thoroughly. More
Oil change on my rav 4. Took 2 hours but I was told before it wax busy. People were nice and honest. Great service. I will be back on my rav 4. Took 2 hours but I was told before it wax busy. People were nice and honest. Great service. I will be back More
Excellentll services Easy to make a good deal, great Dealer. Roy is good guy to work with, i will definetely to invite more customers for him. Thanks Easy to make a good deal, great Dealer. Roy is good guy to work with, i will definetely to invite more customers for him. Thanks More
They Don't Listen to You. I live a distance from the dealer so I try to have issues with my car looked at while I am there for scheduled maintenance. I had a panel hanging d I live a distance from the dealer so I try to have issues with my car looked at while I am there for scheduled maintenance. I had a panel hanging down off my bumper. I told the associate that checked me in about it. I asked again when I was handed the key and I was assured there was no problem. I later noticed that the issue was still there. 5000 miles later I went in for service again. I tell the associate about the issue with the bumper. I also ask for an alignment check because of all the potholes I've driven over. When I check my bumper afterwards and the issue with the bumper is still there. I immediately went back to the associate and told him the bumper had not been touched. He came out and pressed the panel back it and told me the hooks that hold it up were no longer there. After I arrived home I noticed there was no documentation that an alignment check was done. More
Friendly Everyone was very friendly. The service was done quickly and I was on my way. It was a pain free experience. It only took 25 minutes. Everyone was very friendly. The service was done quickly and I was on my way. It was a pain free experience. It only took 25 minutes. More
Highlander Inspection. First time going to Molle Toyota. I must say, it was quite nice and better than other places I have been. Though, my inspection and new wiper blades First time going to Molle Toyota. I must say, it was quite nice and better than other places I have been. Though, my inspection and new wiper blades took almost two hours, I wasn't bothered. They were busy. The employees were really nice and very courteous. Gene helped me even welcomed me to Toyota for my first Toyota car purchase. The waiting room is very spacious, so bring whatever you want to work on while you're car is being seen. Looking forward to taking my car back to Molle Toyota for whenever something goes wrong or for when it needs serviced. Being a Ford guy for a decade, I really enjoyed the complimentary car washes when you took your car in for service. I do wish Molle would offer that. More
Good service. I took my car for oil change. They provided drop off to my home and pickup from home after work is done, that very good facility. For oil change I pai I took my car for oil change. They provided drop off to my home and pickup from home after work is done, that very good facility. For oil change I paid $58.29 after $15 oil change discount. That seems expensive. They said they did multi point inspection but I haven't got report attached to invoice. When I went to drop car, most of service people had some discussion going on. So it took them about 5-10 min to come to me. I think service advisers should acknowledge the customer and say someone will be with you in few min. I had seen they haven't done this for any customer when I was there. More
Tundra My experience with Molle Toyota was 5 stars. Both Phil and Rodney were knowledgeable and professional. I would recommend this dealership to my fri My experience with Molle Toyota was 5 stars. Both Phil and Rodney were knowledgeable and professional. I would recommend this dealership to my friends and family. More
Excellent Job! The service people here are amazing. They always take care of me and my family. Thank you so much for the extra effort and time you put into listening The service people here are amazing. They always take care of me and my family. Thank you so much for the extra effort and time you put into listening to my situation. More