Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Molle Toyota
Kansas City, MO
4,776 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 4,776 reviews
March 27, 2019
Service I went without an appointment after calling and being advised to do so. I had forgotten to get my annual oil change. They advised me that I needed my I went without an appointment after calling and being advised to do so. I had forgotten to get my annual oil change. They advised me that I needed my tires rotated and that my battery was low. Luckily everything else was ok for this trip. Took 2 hours total. More
by LUANNEHURST
Verified CustomerEmployees Worked With
Rick Laffoon
March 26, 2019
Engine trouble No one else could figure out what was wrong with my engine even thought it was completely inoperable. Within 24 hours my car was running again! No one else could figure out what was wrong with my engine even thought it was completely inoperable. Within 24 hours my car was running again! More
by nessie
Employees Worked With
Corina
March 26, 2019
Awesome! Don and Langdon took great care of me. They were both very patient as I had an idea of what I wanted and changed my mind a couple (many) times. Ended Don and Langdon took great care of me. They were both very patient as I had an idea of what I wanted and changed my mind a couple (many) times. Ended up with a great car and a fantastic price. Thank you so much! More
by CHELSEAZILLNER
Employees Worked With
Don Glenn, Langdon Douglas, Darnell Johnson
March 26, 2019
good service the guy who worked on the truck went out of his way to help ,because we had a wheel on there ,with a strange bolt patten the guy who worked on the truck went out of his way to help ,because we had a wheel on there ,with a strange bolt patten More
by JOHN.NICKLES
Employees Worked With
Kirk Vandaveer
March 26, 2019
Excellent service I was thankful Langdon Douglas helped me until Ray was available to assist me in buying my 2nd car from Molle Toyota. Thank you all. I was thankful Langdon Douglas helped me until Ray was available to assist me in buying my 2nd car from Molle Toyota. Thank you all. More
by ERLADYLOIS7
Employees Worked With
JR Schaffer, Ray Brentlinger, Langdon Douglas
March 26, 2019
Wheel alignment and check Kirk was outstanding to work with. Very customer focused and friendly. The work was completed quickly and when a problem arose after leaving the sho Kirk was outstanding to work with. Very customer focused and friendly. The work was completed quickly and when a problem arose after leaving the shop, Kirk was great to work with in promptly getting it remedied. More
by TROSANSKE
Employees Worked With
Kirk Vandaveer
March 26, 2019
Corina was Amazing Went in for an Oil change and Tire rotation, which they got me in on the same day and Corina Ard was there to help us. She was awesome and very friend Went in for an Oil change and Tire rotation, which they got me in on the same day and Corina Ard was there to help us. She was awesome and very friendly. She also informed us of a recall notice our family was unaware of on the airbags for our 4runner. I have 5yr old twins so their safty is my number one always. Due to back orders the prts where unavailabke but she was able to get us a rental so we felt safe for the time being. Was not expecting that. We just moved here from Hawai’i and it’s always great to see friendly amazing people. Hannah helped us with the car rental and had everything ready before we could even get anyone on the phone from the recall center. More
by KAHANA.TM
Employees Worked With
Corina Ard, Hannah Cummings
March 25, 2019
Oil change and tire rotation Scott Blankenship was so kind and gave me an approximate wait time. I was in and out within 45 minutes. Very pleased with my service! Scott Blankenship was so kind and gave me an approximate wait time. I was in and out within 45 minutes. Very pleased with my service! More
by MARISSAHOLMES28
Employees Worked With
Scott Blankenship
March 24, 2019
You can trust a dealership over a small shop right??? I was in for regular service - oil change and an airbag recall. I dropped the vehicle off at 8 am and attempted to get a shuttle ride; had two people I was in for regular service - oil change and an airbag recall. I dropped the vehicle off at 8 am and attempted to get a shuttle ride; had two people waiting already to go in opposite directions - ***They really need more than one shuttle van.*** Took over an hour to get me 4 miles shuttled. I got a call from my service tech that my water pump was going out...so you have to trust a dealership I'm sure over a small independent shop right? Well, it was a $1000 repair for the water pump/belt/thermostat; didn't shop around at that point and agreed to work. However for a 3-4 hour job to charge $700+ for labor seems a little high to me. That's around $200/hr for labor??? So again, agreed to let them do it - had trust in the dealership I guess. When I picked up vehicle, it was not washed-they use to do that; and also the steering wheel/floor/etc had some grease/oil on it, was not touched up after repair. Just think they should wash your vehicle and look for oil/grease etc... So this really was our first disappointing trip to Molle, as we have purchased 5 vehicles from them over the past 20 years and had them serviced minimally there as well. Hopefully this is not a trend on the poor shuttle timeline/price for repairs/cleanliness of vehicle upon pickup. More
by JEFFSONLINE
Employees Worked With
Tim Sutherland
March 24, 2019
Honest I came in for an oil change and was greeted by a man who I thought was named Mike. He was great and answered my questions with a very honest opinion. I came in for an oil change and was greeted by a man who I thought was named Mike. He was great and answered my questions with a very honest opinion. More
by Hunter15612
Employees Worked With
Mike,
