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Molle Toyota
Kansas City, MO
4,776 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,776 reviews
March 22, 2019
safety recall i dropped the car off and expected to stay for 90 minutes. the customer service guy told me it would be at least 2 hours. i went and got something t i dropped the car off and expected to stay for 90 minutes. the customer service guy told me it would be at least 2 hours. i went and got something to eat, came back to the dealership and my car was ready in one hour. fast service! More
by STEVELOECKER
Verified CustomerEmployees Worked With
Jay Beach
March 22, 2019
this time was great In the past has been the old stories of the bad sales people, last 2 times i bought from them was anything but fun. This time Kyle in trucks was a sup In the past has been the old stories of the bad sales people, last 2 times i bought from them was anything but fun. This time Kyle in trucks was a superior sales professional, I have never had a problem with the dealership has always been there people...this time was great. More
by Gary L
Employees Worked With
Kyle Pansing
March 19, 2019
Outstanding Buying Experience Our salesman, Phil McGan was extremely knowledgeable , listened to our questions and offered us viable options. He was friendly, considerate and co Our salesman, Phil McGan was extremely knowledgeable , listened to our questions and offered us viable options. He was friendly, considerate and coordinated with other Molle employees to complete the buying process. Historically, I have hated buying a new car but this experience was very positive thanks to the staff including Phil, Rodney Skaggs and Bill Herder. I love my new 4 Runner! More
by JEICKHOFF
Employees Worked With
Rodney Skaggs, Phil McGan, Bill Herder
March 18, 2019
Quck! Enjoyed conversation regarding PotHoles! LOL!! Very informative and got me out of there 30min faster then the estimate. Enjoyed the service and was Enjoyed conversation regarding PotHoles! LOL!! Very informative and got me out of there 30min faster then the estimate. Enjoyed the service and was ver professional. Thanks! More
by RJHOLLOWAY
Employees Worked With
Corina Ard
March 18, 2019
PROMPT, COURTEOUS AND FRIENDLY! WENT IN FOR RECALL SERVICE FOR REPLACING AIR BAGS FOR MY 2011 TOYOTA COROLLA LE. Service Reps were friendly and courteous. Waiting area was very com WENT IN FOR RECALL SERVICE FOR REPLACING AIR BAGS FOR MY 2011 TOYOTA COROLLA LE. Service Reps were friendly and courteous. Waiting area was very comfortable. More
by CBTHORUP
Employees Worked With
Corina Ard
March 18, 2019
Adams Toyota vs Molle Toyota My family have been long time customers of Molle. Out of convenience we went over to Adams Toyota to get an oil change, tire rotation and state inspec My family have been long time customers of Molle. Out of convenience we went over to Adams Toyota to get an oil change, tire rotation and state inspection. Instead we came out with a leak issue that they said wasn’t covered under warranty, gave us someone else’s paperwork, lost the car for about 30 minutes and they never did the inspection. Not to mention leaving the car filthy, speaking to us as if we don’t have a clue and giving general answers to our questions without taking the time to explain the real problem. So the next day i brought the car over to Molle for a second opinion and Scott listened to what i had to say. He took his time and explained to me in simple examples of what the leak was like so i could understand and He didn’t make me feel overlooked for being female which happens all too often in car places. Scott checked and was able to get the leak covered under warranty, whereas Adams just told me it wasn’t covered without checking. Scott put me in a free rental so that i could go on with my days, kept me up to date frequently on what was going on, and then took care of the inspection for the car for me for the inconvenience of how long the car was in. We were already in the Molle family but now even more appreciative of how well Molle takes care of their people, by simply treating them with respect, listening to their concerns and making moves to try and help alleviate the issues. More
by DANAMICHELLE6
Employees Worked With
Scott Blankenship
March 18, 2019
Anthony Is Great To Deal With We purchased a car from Anthony Gooden in 2001 and another in 2013. So, when we were in the market for two vehicles in 2019, we called Anthony. We a We purchased a car from Anthony Gooden in 2001 and another in 2013. So, when we were in the market for two vehicles in 2019, we called Anthony. We appreciate how he works with us and doesn’t waste our time. More
by RBrandom
Employees Worked With
Anthony Gooden, Anthony Gooden
March 16, 2019
Easy. Truthful, Easiest car deal I ever made. No shortcuts by dealership. In fact I could have done a lot more. Dealship is all about the customer. If I sold Toyo Easiest car deal I ever made. No shortcuts by dealership. In fact I could have done a lot more. Dealship is all about the customer. If I sold Toyota’s Trucks I would want to sell for Molle Toyota. More
by Dan Delgado
Employees Worked With
JR Schaffer, Don Glenn, Ed Garvin
March 16, 2019
Maintanence Quick and efficient. Set up on line. My wife brought the car in. So I did not personally deal with the personnel but she was content. Quick and efficient. Set up on line. My wife brought the car in. So I did not personally deal with the personnel but she was content. More
by geoffblatt
Employees Worked With
Sean Gavin
March 15, 2019
Oil change and recall I received an oil change and recall repairs. In the past, I would also receive a car wash, which didn't happen this time. It isn't a big deal. I received an oil change and recall repairs. In the past, I would also receive a car wash, which didn't happen this time. It isn't a big deal. More
by THEDAVIDCAREY
Employees Worked With
Don Pelzer
