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Molle Toyota
Kansas City, MO
4,783 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,783 reviews
March 18, 2019
Quck! Enjoyed conversation regarding PotHoles! LOL!! Very informative and got me out of there 30min faster then the estimate. Enjoyed the service and was Enjoyed conversation regarding PotHoles! LOL!! Very informative and got me out of there 30min faster then the estimate. Enjoyed the service and was ver professional. Thanks! More
by RJHOLLOWAY
Verified CustomerEmployees Worked With
Corina Ard
March 18, 2019
PROMPT, COURTEOUS AND FRIENDLY! WENT IN FOR RECALL SERVICE FOR REPLACING AIR BAGS FOR MY 2011 TOYOTA COROLLA LE. Service Reps were friendly and courteous. Waiting area was very com WENT IN FOR RECALL SERVICE FOR REPLACING AIR BAGS FOR MY 2011 TOYOTA COROLLA LE. Service Reps were friendly and courteous. Waiting area was very comfortable. More
by CBTHORUP
Employees Worked With
Corina Ard
March 18, 2019
Adams Toyota vs Molle Toyota My family have been long time customers of Molle. Out of convenience we went over to Adams Toyota to get an oil change, tire rotation and state inspec My family have been long time customers of Molle. Out of convenience we went over to Adams Toyota to get an oil change, tire rotation and state inspection. Instead we came out with a leak issue that they said wasn’t covered under warranty, gave us someone else’s paperwork, lost the car for about 30 minutes and they never did the inspection. Not to mention leaving the car filthy, speaking to us as if we don’t have a clue and giving general answers to our questions without taking the time to explain the real problem. So the next day i brought the car over to Molle for a second opinion and Scott listened to what i had to say. He took his time and explained to me in simple examples of what the leak was like so i could understand and He didn’t make me feel overlooked for being female which happens all too often in car places. Scott checked and was able to get the leak covered under warranty, whereas Adams just told me it wasn’t covered without checking. Scott put me in a free rental so that i could go on with my days, kept me up to date frequently on what was going on, and then took care of the inspection for the car for me for the inconvenience of how long the car was in. We were already in the Molle family but now even more appreciative of how well Molle takes care of their people, by simply treating them with respect, listening to their concerns and making moves to try and help alleviate the issues. More
by DANAMICHELLE6
Employees Worked With
Scott Blankenship
March 18, 2019
Anthony Is Great To Deal With We purchased a car from Anthony Gooden in 2001 and another in 2013. So, when we were in the market for two vehicles in 2019, we called Anthony. We a We purchased a car from Anthony Gooden in 2001 and another in 2013. So, when we were in the market for two vehicles in 2019, we called Anthony. We appreciate how he works with us and doesn’t waste our time. More
by RBrandom
Employees Worked With
Anthony Gooden, Anthony Gooden
March 16, 2019
Easy. Truthful, Easiest car deal I ever made. No shortcuts by dealership. In fact I could have done a lot more. Dealship is all about the customer. If I sold Toyo Easiest car deal I ever made. No shortcuts by dealership. In fact I could have done a lot more. Dealship is all about the customer. If I sold Toyota’s Trucks I would want to sell for Molle Toyota. More
by Dan Delgado
Employees Worked With
JR Schaffer, Don Glenn, Ed Garvin
March 16, 2019
Maintanence Quick and efficient. Set up on line. My wife brought the car in. So I did not personally deal with the personnel but she was content. Quick and efficient. Set up on line. My wife brought the car in. So I did not personally deal with the personnel but she was content. More
by geoffblatt
Employees Worked With
Sean Gavin
March 15, 2019
Oil change and recall I received an oil change and recall repairs. In the past, I would also receive a car wash, which didn't happen this time. It isn't a big deal. I received an oil change and recall repairs. In the past, I would also receive a car wash, which didn't happen this time. It isn't a big deal. More
by THEDAVIDCAREY
Employees Worked With
Don Pelzer
March 15, 2019
Fast and Easy Molle was very easy to work with. I live 3 hours away and found a car online so i decided to give them a call for more pictures cause the car was new Molle was very easy to work with. I live 3 hours away and found a car online so i decided to give them a call for more pictures cause the car was new to the lot so there wasnt many available. Unfortunately they were closed but Shawn Weissenbach had pictures for me early the next morning followed by a phone call a few minutes later. Before I made a trip, i wanted to be able to work out numbers and they made sure they kept payments right where i wanted them. I felt confident i was buying the car before i even left home. When i showed up he had the car out and displayed so it was the first thing i could see. Took it for a ride, loved it. Went in, signed some papers and then we had to go talk to finance manager, Darnell Johnson. No issues. He didnt try and pressure me into extended warranties or coverages. He made simple suggestions, i told him what extras i wanted and he left it at that. This dealerships was great to work with. I was in and out in about 1.5 hours.(Might take a little longer if you need to talk to numbers) Shawn was also sure to fill it up before i left. I would be more than happy to make the drive again if i were to buy another vehicle. More
by KOBE
Employees Worked With
Shawn Weissenbach, Darnell Johnson
March 15, 2019
Service was quick! Only needed tire rotation and oil check and was in and out in 30 minutes. I arrived about 30 minutes early and offered to wait my turn but they got me Only needed tire rotation and oil check and was in and out in 30 minutes. I arrived about 30 minutes early and offered to wait my turn but they got me in and out quickly which I appreciated. More
by HighlanderNana
Employees Worked With
Scott Blankenship
March 15, 2019
Above and beyond! The short story is that my service rep warranties replacement parts on my 9 y/o Prius afyer searching the problem with my headlight. It was totally un The short story is that my service rep warranties replacement parts on my 9 y/o Prius afyer searching the problem with my headlight. It was totally unexpected and I greatly appreciated his excellent customer service. Thanks Molle for having great employees and great customer service. This was truly above and beyond! More
by JLROITMAN
Employees Worked With
Gene White
