Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Molle Toyota
Kansas City, MO
4,783 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 4,783 reviews
March 10, 2019
Car experienced a loud boom Friday night while driving home. Experienced a loud boom from car while driving home. Thought I had blown a tire or hit something in the road, or maybe had an engine backfire. Took ca Experienced a loud boom from car while driving home. Thought I had blown a tire or hit something in the road, or maybe had an engine backfire. Took car in to Molle Toyota Saturday morning. Service Advisor got me right in. Technician checked tires and undercarriage. No problems found. I also mentioned to Service Advisor that car experienced a sudden rough idle and the engine almost cut off the following Thursday. I told him I had been letting the car idle for about 10 minutes on the past several extremely cold mornings to let it warm up before driving. He mentioned that I could have experienced an engine backfire due to a fuel buildup, but the engine sensors should have prevented that. He told me to bring the car back in if I experienced the problem again. More
by RICHARDPROCTOR55
Verified CustomerEmployees Worked With
Don Pelzer
March 10, 2019
TOTOTA CAMRY THIS DEALERSHIP DID A WONDERFUL JOB GETTING THE JOB DONE ON MY 2012 TOYOTA CAMRY. VERY EFFICENT WITH SERVICE AND INFORMATION THAT THEY PROVIDED ABOUT THIS DEALERSHIP DID A WONDERFUL JOB GETTING THE JOB DONE ON MY 2012 TOYOTA CAMRY. VERY EFFICENT WITH SERVICE AND INFORMATION THAT THEY PROVIDED ABOUT MY VEHICLE. More
by LLYERLA5
Employees Worked With
Tim Sutherland
March 10, 2019
New Highlander Purchase Clayton was awesome to work with. Had been to other dealerships and the experience at Molle was great. Glad I went to Molle. Very happy with purcha Clayton was awesome to work with. Had been to other dealerships and the experience at Molle was great. Glad I went to Molle. Very happy with purchased vehicle and experience. More
by debmarquis64
Employees Worked With
JR Schaffer, Clayton Bailey, Don Glenn
March 10, 2019
Recent College Grad I had a great experience at this dealership. I went in on an afternoon and two of the employees, Clayton & JR, stayed late on Saturday to make sure th I had a great experience at this dealership. I went in on an afternoon and two of the employees, Clayton & JR, stayed late on Saturday to make sure that I was all settled with a car. I am a recent college grad and they were honest and kind through the entirety of the process. Highly recommend! More
by Nate
Employees Worked With
JR Schaffer, Clayton Bailey
March 10, 2019
Best experience with a car dealership! At the beginning of February my car was totalled and of course the insurance company screwed me out of the deal on the car i had so long story short i At the beginning of February my car was totalled and of course the insurance company screwed me out of the deal on the car i had so long story short i had extra money from my loan that i had to pay out of pocket in order to pay off my car. I cam to molle toyota because a family friend referred me and roger helped me with my situation!! Roger and toyota went above and beyond to help me get into a new car! And i didnt habe to pay out of pocket to pay off my car that got totaled!!!!!!!! A big thank you to roger and toyota for helping me and making this horrible situation i was in so much better!!!!!!!! More
by HILL_HEATHER91
Employees Worked With
Roger Garner
March 10, 2019
Shawn in used cars was great. Roger in new cars was not good When my car needed expensive repairs, I asked Molle to help me buy a replacement. Service sent me to new cars, where Roger proceeded to act like a ty When my car needed expensive repairs, I asked Molle to help me buy a replacement. Service sent me to new cars, where Roger proceeded to act like a typical car salesman, telling me things I didn't want to hear, and leaving me alone to stew for 15-20 minutes at a time, three times. While I waited, I checked their website for used cars and found a couple I liked. I called them, from the new car showroom, and they called me right back. They told me they hold my used cars for test drives. I left the new car showroom, and Roger had to catch up to me in the parking lot. I told him I was going to buy a used car and left. I drove down one block, and Shawn greeted me at the door. He was ready to show me the car I called about. After a quick test drive, Shawn worked with me to get the best deal on my trade, and I bought the car. Shawn was quick, easy, and helpful. So if you want a good experience, visit Shawn at Molle Toyota used cars. More
by RALPHSTHOMAS
Employees Worked With
Shawn Weissenbach, Beth Andrew
March 09, 2019
Recall Service and Rotate tires and check air pressures. The service writer was great and attended to all that needed to be done in a very friendly, professional and efficient manner. The shuttle was a nice The service writer was great and attended to all that needed to be done in a very friendly, professional and efficient manner. The shuttle was a nice touch. Everything met my expectations. Thank you. More
by tomgbauer
Employees Worked With
Gene White
March 09, 2019
Big help The service technician helped me not only fix the tire but also get the 5000 mile service at the same time. It saved me having to make another appoin The service technician helped me not only fix the tire but also get the 5000 mile service at the same time. It saved me having to make another appointment. Plus he let me use my coupon. More
by mratzelster
Employees Worked With
Rick Laffoon
March 09, 2019
Service experience I felt my needs were met and I appreciated being able to use coupons. I felt like I waited a long time (just short of 3 hours). I felt my needs were met and I appreciated being able to use coupons. I felt like I waited a long time (just short of 3 hours). More
by CONZ46
Employees Worked With
Scott Blankenship
March 09, 2019
Buying a new truck This is the second vehicle we have bought from this dealership. They have a great selection of trucks to choose from. Kyle Pensing our salesman was ve This is the second vehicle we have bought from this dealership. They have a great selection of trucks to choose from. Kyle Pensing our salesman was very friendly and knowledgeable and made buying our truck a good experience. We would highly recommend anyone looking to buy a vehicle visit Molle Toyota. More
by PJHEIMBACH
Employees Worked With
Kyle Pensing (Five stars for Kyle for sales), JR Schaffer, Don Glenn
