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Molle Toyota

Kansas City, MO

4.7
4,782 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,782 reviews

February 23, 2019

Exceptional Service Molle has a friendly and helpful staff along with a comfortable waiting area. The atmosphere at Molle provides a confidence in the quality service the More

by tdalem81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deron Byers
February 22, 2019

Get It Done! This was the 4th new truck I have bought from Molle Toyota. I had a clean trade in and had done my homework. Though a bit high, the opening salvo was More

by gkbzmail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Bailey
February 22, 2019

Customer service The rep was kind of rude when I was showing him a coupon. I think he needs to be trained how to talk to people. Seem like you hire people off the st More

by AKRAM.DALAQ
Recommend Dealer
No
Employees Worked With
Dont remember it
Apr 01, 2019 -

Molle Toyota responded

We are sorry that you feel this way. Was this for Sales or Service? Thank you, Jennifer Ayers Customer Relations

February 22, 2019

Kirk VanDaveer Kirk was wonderful. He explained to me what was wrong with my car in laymen’s terms. He was polite and respectful. You have a great employee in t More

by USAFRADAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylin Rainwater, Kirk Vandaveer
February 21, 2019

recall for passenger ai It took a little over 3 hours to service. When I made the appointment I was told 3 hours. I ended calling to check on status after 4 hours. I was tol More

by BRUCEKUNCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Blankenship
Feb 21, 2019 -

Molle Toyota responded

Bruce, Thank you for sharing this feedback. We do strive to ensure our customers are always communicated with and informed of when their vehicle is completed. I'm sorry you didn't get that experience, but we ensure you will get that service from now on. Thank you for choosing Molle Toyota and being part of our family. Thanks again, Jennifer Ayers Customer Relations

February 21, 2019

Toyota 4 Runner This is my third vehicle I have purchased from Molle Toyota. My daughter has purchased one and my mother has purchased one from Molle as well. I would More

by LESLIE021287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weissenbach
Feb 21, 2019 -

Molle Toyota responded

Thank you for sharing your experience. We are so grateful to you and your family, for the loyalty and trusting us with your new care needs. Thanks for allow Shawn to help and show you how easy and great buying a new car can be. Thank you for being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

February 21, 2019

Super service Receptionist when I called to make an appointment was very nice and got me in right away. Service professional was friendly and explained everything w More

by royce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Blankenship
Feb 21, 2019 -

Molle Toyota responded

Thank you for sharing your experience. We strive to get our customers in and out in a timely manner, all while offering the absolute best customer service. Thank you for trusting us and being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

February 21, 2019

Appreciate the quick service and attention to detail I came in because it was time for the car's regular tire rotation, but I had also smashed my tailight in fight with telephone pole. Tim got the tire' More

by JESSICAKERRIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike the shuttle driver., Tim Sutherland
February 21, 2019

perfect in every way: great car, great service I gave this experience a 5 star rating because it truly was perfect in every way: i found and bought the car that meets all my needs and desires the More

by colleen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Sabeha
February 20, 2019

Great Friendly Service It is always a great experience at Molle Toyota when I need service. Everything is explained and service I don’t need is never offered. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Lafoon
Feb 21, 2019 -

Molle Toyota responded

Kathy, Thank you for sharing your experience. I'm so glad Rick was able to offer you excellent customer and communicated everything thoroughly to you. Thank you for trusting us and being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

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