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Molle Toyota
Kansas City, MO
4,782 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 15, 2019
quick courteous and thorough! i buy my all my families vehicles at Molle because the people and service are second to none! i like to do regular maintenance work to all my cars an i buy my all my families vehicles at Molle because the people and service are second to none! i like to do regular maintenance work to all my cars and the ease of getting in for service and the speediness and thoroughness at Molle Toyota are just excellant! More
by CELIACHRIS
Verified CustomerEmployees Worked With
Justin Ayers, Corina Ard
February 15, 2019
Buying our new Highlander was a great smooth process Our buying process went smooth and quickly. Every step of the way went smoothly and they answered all of our questions. They were very informative a Our buying process went smooth and quickly. Every step of the way went smoothly and they answered all of our questions. They were very informative about my car. More
by SAMMIJO_22
Employees Worked With
JR Schaffer, Rodney Skaggs, Bob Field
February 15, 2019
Great costumer service The staff at Molle is always friendly - bringing my van in for maintenance isn’t fun but when you know you’re going to be greeted with smiles and nice The staff at Molle is always friendly - bringing my van in for maintenance isn’t fun but when you know you’re going to be greeted with smiles and nice people it makes the experience better. More
by MIchelle
Employees Worked With
Corina Ard
February 15, 2019
First time we didn't feel comfortable with the service Have taken our 2010 Highlander in every 5,000 miles for maintenance for all but one oil change in the life of the vehicle which presently has 150,000 Have taken our 2010 Highlander in every 5,000 miles for maintenance for all but one oil change in the life of the vehicle which presently has 150,000 miles. As a general rule we rave about the service we receive at Molle Toyota and at least one of our friends bought a new highlander there and takes it there for servicing. For the first time we did not feel trust in the service we received and we got charged for some service we DID NOT authorize and had to spend money we weren't expecting, specifically Basic HVAC Service, and Engine Air Filter for a total price of $94.90. To be fair, he did apply a coupon so it wasn't quite that amount. We may have authorized it if he had told us about it but he didn't. The reason we have stayed with Molle is we feel we have always been treated fairly and honestly and we did not feel comfortable this time. Feels like going to any other service center with other vehicles where you can't trust anything they say. Highly disappointed this time. More
by SARAHJLANGFORD
Employees Worked With
Jay Beach
February 14, 2019
Very pleasant. I was given an appointment very quickly. The staff is courteous, efficient, and prompt. The waiting area is clean and comfortable. The service was I was given an appointment very quickly. The staff is courteous, efficient, and prompt. The waiting area is clean and comfortable. The service was excellent. More
by DIETRICH.ADDIE1
Employees Worked With
Clayton Bailey
February 14, 2019
Great Experience Every facet of my interaction with Molle was excellent, beginning with my on-line experience with Internet Manager, Terry Mykins (hard to believe ther Every facet of my interaction with Molle was excellent, beginning with my on-line experience with Internet Manager, Terry Mykins (hard to believe there's a better internet manager in the business), through my pick-up and the personal service delivered by salesman, Tyler Parman ... extremely friendly and accommodating. JR was perfect in his finance role ... friendly, not remotely pushy. Overall, I couldn't be more positive about Molle ... best new car experience I've had through 40 plus years of car buying. More
by Roy
Employees Worked With
JR Schaffer, Tyler Parman, Terry Mykins
February 14, 2019
Honest - Straight Forward Service Straight forward Maintenance visit - in and out quickly and once again did not tell me I needed something done just to up sale. Gave me a heads up on Straight forward Maintenance visit - in and out quickly and once again did not tell me I needed something done just to up sale. Gave me a heads up on future additional expenses I might in cure so I can plan my budget accordingly:) More
by DPLUCKNETT0
Employees Worked With
Don Pelzer
February 14, 2019
Frustrated I am experiencing issues with the vavigation system: it leads me off in incorrect directions. My target is straight ahead on the highway, yet it tells I am experiencing issues with the vavigation system: it leads me off in incorrect directions. My target is straight ahead on the highway, yet it tells me to go off on side streets. No 'code' is triggered so my complaint is not resolved. More
by Driver
Employees Worked With
Kirk
February 14, 2019
Very enjoyable experience We have purchased our last for cars from Rodger Garner at this dealership and enjoyed each experience he is an excellent salesman. He was very inform We have purchased our last for cars from Rodger Garner at this dealership and enjoyed each experience he is an excellent salesman. He was very informative and explained Aldi sales conditions completely. There were no surprises when we signed the final paperwork I would recommend Rodger and molle Toyota to anyone wanting to buy a Toyota More
by PHILWHEELER6811
Employees Worked With
Roger Garner
February 14, 2019
Jay is the BEST!! Jay took care of me last time I had my car in. I will not take it to anyone else. He gave me the truth for what needed to be done and in the priority Jay took care of me last time I had my car in. I will not take it to anyone else. He gave me the truth for what needed to be done and in the priority it needed to be done to fit my budget. More
by Lauren
Employees Worked With
Jay Beach
