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Molle Toyota

Kansas City, MO

4.7
4,782 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,782 reviews

February 08, 2019

Pleasure Fast and easy visit, was helped without being pressured by knowledgeable sales people. Would come back to buy another car. Thanks for making it fun! More

by RCELLIOTT86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Schaffer, Rodney Skaggs, Beth Andrew, Phil McGan
Feb 11, 2019 -

Molle Toyota responded

Thank you for such kind words! We are so grateful you trusted us with your new car purchase. Our goal is to ensure all customer are able to to purchase in a friendly timely manner. Thank you for joining our Molle Family. Thanks again, Jennifer Ayers Customer Relations

February 07, 2019

west service building this is the first time I used west service building for service. I like it there more due to 1) less wait time 2) people are nicer 3) the entry is ea More

by THERAINBOWKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
Feb 11, 2019 -

Molle Toyota responded

Thank you so much for the kind words. Although we strive to ensure both buildings provide the same experience, I am glad Sean was able to take such great care of you. Thank you for being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

February 07, 2019

New battery purchase and installation My car battery just died on me so I took it to Molle Toyota without an appointment. They took me in and get me a new one. In addition, they also fou More

by acmchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Feb 11, 2019 -

Molle Toyota responded

Thank you so much for sharing your experience. We strive daily to go above and beyond for our customers, I'm so glad they were able to get you a new battery and take care of the recall all in one visit. Thank you for being part of our Molle Family. Thanks again Jennifer Ayers Customer Relations

February 07, 2019

Terrific and responsive service. Terry and Roy worked with me to find and acquire the car I wanted, staying late and very patiently considering my questions and also listening and res More

by WRT4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Nketani, Terry Mykins
Feb 11, 2019 -

Molle Toyota responded

Thank you for taking the time to share your experience. I'm so glad Terry and Roy were able to take such great care of you. Our goal is to ensure all of our customers leave here with the car they need and are educated. Congratulations on the new car and welcome to our Molle Toyota Family. Thanks again, Jennifer Ayers Customer Relations

February 07, 2019

Great service Called the service department when the battery light lit up on my dash. Told me it was the alternator and my driving time was limited. I drove to Moll More

by BobL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corina Ard
Feb 11, 2019 -

Molle Toyota responded

Bob, Thank you for sharing your visit with us. I'm so glad we were able to take such good care of you! Thanks for being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

February 06, 2019

Air Bag recall I was called in because my 2013 Corolla airbags were being recalled. Molle was able to get me in right away and it only took about an hour and a half More

by RNRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gannon
Feb 21, 2019 -

Molle Toyota responded

Thank you for sharing your experience. I'm so glad our service department was able to get you in and out in a timely manner. Thank you for trusting us and being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

February 06, 2019

Superior salesmanship Salesman Bob Fields was a class act. Patient, accommodating, knowledgeable, and overall courteous to work with. Rodney Skaggs also was professional an More

by JOHN.COPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Schaffer, Rodney Skaggs, Bob Field
Feb 19, 2019 -

Molle Toyota responded

Thank you for sharing your experience. I'm so glad Bob, Rodney and JR were able to go above and beyond for you! Congratulations on the new vehicle. Thank you for trusting us and being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

February 06, 2019

Service visit Got me in and out in record time. Explained everything and even applied my coupon for the oil change. Molle is my favorite service department. More

by TKOBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Feb 19, 2019 -

Molle Toyota responded

Thank you for sharing your experience. Our goal is to ensure all of our customers are in and out in a timely manner, and I'm so glad Tim was able to do that for you. Thank you for trusting us and being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

February 06, 2019

Good service Even though it was an expensive replacement, it was well explained to me and I felt that I could trust what they did would be a good job. More

by JROUSE46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corina Ard, Nice person at scheduling desk.
Feb 19, 2019 -

Molle Toyota responded

Thank you for sharing your experience. We strive to make sure our customers are communicated with throughout the entire process, ensuring they understanding everything that needs to happen or is being done to their vehicle. I'm so glad Corina was able to provide this service to you. Thank you for trusting us and being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

February 06, 2019

Great Service Everyone was great from Scott my service tech to the shuttle driver. Took less time than original estimate. Shuttle driver was courteous and pleasan More

by nandmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Blankenship
Feb 19, 2019 -

Molle Toyota responded

Thank you for sharing your experience. We always want to ensure our customers are taken care of to our fullest, and so glad Scott was able to take care of you in a timely manner. Thank you for trusting us and being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

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