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Molle Toyota
Kansas City, MO
4,784 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,784 reviews
October 28, 2018
Good service/ high price Recommendation is for service only. There has to be cheaper places in town. This was the first time they didn't try to upsell me on other items like Recommendation is for service only. There has to be cheaper places in town. This was the first time they didn't try to upsell me on other items like tires. Customer service is friendly and the wait was reasonable for an oil change and tire rotation. Still finding it hard to believe it costs $70 (with $20 off coupon) for that minimal service. More
by hil07857
Verified CustomerEmployees Worked With
Don Pelzer
October 27, 2018
First 5000 mile check up Don was a great service rep. He listened to my concerns...Mainly the drivers' seat leather in wrinkling and the navigation system is not loading prop Don was a great service rep. He listened to my concerns...Mainly the drivers' seat leather in wrinkling and the navigation system is not loading properly. He noted both issues...in case seat leather needs replacement...and had a tech. look at system...and Don downloaded a new E-tune app. Your waiting room needs refreshment...seats are all worn. It doesn't quite look like the "new " Adam"s in Lee's Summit. Lamar Doughnuts were great. New coffee machine very good. You folks can take care of that waiting room...your Leawood customers sure won't like the worn look. Peace, Ron More
by Ronnie Hoffman
Employees Worked With
Don Pelzer
October 27, 2018
Stepped up to the plate I had previously went to another Toyota dealership to look into the 4Runner. I’ve always driven a Chevy/GMC and wanted to test one out. I fell in love I had previously went to another Toyota dealership to look into the 4Runner. I’ve always driven a Chevy/GMC and wanted to test one out. I fell in love with it, however was not impressed with the other dealer at all. I decided to try Molle, and my sales agent there was so pleasant to work with. Both Ismael and the manager listened to my needs and wants and fixed me right up. They worked with my schedule and even though they didn’t have it in stock, was able to get me the exact car I was looking for. I would highly recommend them and the 4Runner! I’m obsessed with it already! More
by BRANDIBRO
Employees Worked With
Jason McAfee, Ismael Sabeha, Darnell Johnson
October 27, 2018
Toyota Care 5k Work was completed in under one hour. Waiting are is comfortable, but is beginning to show its age. The complimentary donuts and coffee were deliciou Work was completed in under one hour. Waiting are is comfortable, but is beginning to show its age. The complimentary donuts and coffee were delicious More
by bobwoolrich
Employees Worked With
Jennifer
October 26, 2018
Friendly and Professional Everyone there was very nice. I was never pressured in any way and felt in control of the entire sales process. I usually dread dealing with salesmen Everyone there was very nice. I was never pressured in any way and felt in control of the entire sales process. I usually dread dealing with salesmen in any situation as they are usually pushy and only interested in their commission but Molle Toyota seemed genuinely dedicated to getting me into the vehicle I wanted with a payment that suits me. I am very happy with my experience at this dealership and would recommend them to anyone. More
by Collin H
Employees Worked With
Rick Gannon, Bill Herder, Tyler Parman, Denise Adkins
October 26, 2018
Service I was spoken down to, the upselling was constant and relentless. I felt uncomfortable and vowed to never come back to Molle. I have been a loyal custo I was spoken down to, the upselling was constant and relentless. I felt uncomfortable and vowed to never come back to Molle. I have been a loyal customer for 20 years. I've purchased 4 new cars from you and my extended family has purchased 20+. I have always had my cars serviced with you. I will not come back. More
by DHOWZE0526
Employees Worked With
Gene White
October 26, 2018
another good experience Owned Avalon since 2014...consistently good service from Molle. Always clean waiting area, efficient staff. They get you in when they say they will Owned Avalon since 2014...consistently good service from Molle. Always clean waiting area, efficient staff. They get you in when they say they will, and deliver completed car on or before time declared More
by roboedit0
Employees Worked With
scott Blankenship
October 26, 2018
Recall Work on 4 of 5 Fleet Vans; Plus a Test Drive Molle Toyota is the BEST car dealership I've ever had dealings with! They'll get all my service work and any future car purchases!!! Molle Toyota is the BEST car dealership I've ever had dealings with! They'll get all my service work and any future car purchases!!! More
by HappyCustomer
Employees Worked With
Anthony Gooden, Angela Gillihan
October 26, 2018
Routine maintenance Excellent customer service. All work was completed in a timely manner. I have used this dealership for 4 years. Have been satisfied and will continue Excellent customer service. All work was completed in a timely manner. I have used this dealership for 4 years. Have been satisfied and will continue to use them. More
by LINDAJ
Employees Worked With
Don Pelzer
October 26, 2018
Easy to work with! Minor fender bender, but still damage. The Insurance Co wirjs with Molle, so I went there and was very pleasantly surprised! Fast and friendly and v Minor fender bender, but still damage. The Insurance Co wirjs with Molle, so I went there and was very pleasantly surprised! Fast and friendly and very thorough in all details and explanations. AND.. . My car looks great! More
by TeeGeeKC
Employees Worked With
Don't know..everyone I met in the he collision Dept was great!
