
Molle Toyota
Kansas City, MO
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New tires for our Sienna Called Molle and got a all-in price quote for 4 new tires for our 2015 Sienna. Ordered Firestone FR710s with an alignment. Arrived at Molle at the a Called Molle and got a all-in price quote for 4 new tires for our 2015 Sienna. Ordered Firestone FR710s with an alignment. Arrived at Molle at the appointed time. Was given a higher price than the all-in price quoted over the phone. Molle agreed to honor the quoted price. Left our Sienna and took their convenient shuttle. While in the shuttle, Molle called and informed us they did not have our tires in stock and offered us a higher priced tire. Since we had a lower all-in quote from another dealer, we returned to Molle to pick-up the Sienna with no work being done. Talked with the service agent who said they could get the Firestone FR710s in two days and would probably give us a $20 to $40 discount which would make up for our wasted time. In 2 days, returned to Molle at the appointed time, and was given a price about $100 more than the all-in quoted price. Again Molle agree to honor the quoted price. After tire installation, I found no documentation of an alignment other than the price. Molle said the report was probably not printed. They were not able to print the alignment report and said they would need to rerun the alignment check. Waited while they re-ran the alignment, was given a report that said the right rear tire was out of alignment, and was told it would take about 5 hours to fix and they would need to dismantle the rear of the Sienna to correct it; but, that it was only slightly out of alignment specification and was not worth fixing. We paid and took our Sienna without the alignment fix. We have been satisfied with our dealings with Molle until this fiasco. Four different price quotes, each subsequent quote higher than the original all-in quote and a botched alignment. We're not happy. More
Pleased! The experience was pleasant, not at all painful, and handled swiftly for us. We knew what we wanted (thanks for posting the vehicle on the internet). The experience was pleasant, not at all painful, and handled swiftly for us. We knew what we wanted (thanks for posting the vehicle on the internet). We were very happy with our car buying experience. More
Very good experience and price . Tony and the team did a good job listening to my needs and got me a truck that really worked for me. . Tony and the team did a good job listening to my needs and got me a truck that really worked for me. More
Purchase d a new Camry. Ismael was extremely easy to deal with and we was nice and very polite. The finance guy was very low pressure quick and efficient. Ther d a new Camry. Ismael was extremely easy to deal with and we was nice and very polite. The finance guy was very low pressure quick and efficient. There were a couple dings and a rub mark on the drivers side. The sales manager had it documented and said he would make it right during my first oil change and will run it through the detail shop again as well as have the rings removed. More
Helpful Anthony was great and let us know about rebates we were able to claim through our Costco membership. I really appreciate the extra savings. I would re Anthony was great and let us know about rebates we were able to claim through our Costco membership. I really appreciate the extra savings. I would recommend to a friend. More
met our price We went in with a price we wanted, and they did everything to meet it. They worked hard to find us the exact car we wanted, even in another state. We went in with a price we wanted, and they did everything to meet it. They worked hard to find us the exact car we wanted, even in another state. More
Excellent Sales and Service The staff was very helpful and efficient. Everyone was friendly. I wasn’t sure what direction I wanted to take. Clayton presented several good options The staff was very helpful and efficient. Everyone was friendly. I wasn’t sure what direction I wanted to take. Clayton presented several good options and I am very pleased with my new vehicle. More
Awesome My sales guy was super amazing, he made it a really great experience for me. His manager was very pushy though , a little rude but other then that , w My sales guy was super amazing, he made it a really great experience for me. His manager was very pushy though , a little rude but other then that , was an amazing experience! More
Used car purchase Clayton Bailey was easy to work with. He was very accommodating and not pushy. He answered all of our questions and was an overall nice guy. Clayton Bailey was easy to work with. He was very accommodating and not pushy. He answered all of our questions and was an overall nice guy. More
AWESOME!!!!!!!!!!!! I have been doing business with Molle for many years. Each year I find something better and am treated with the utmost respect. For the last two years I have been doing business with Molle for many years. Each year I find something better and am treated with the utmost respect. For the last two years Anthony Gooden has helped me with my lease. He is professional, polite and puts up with my inane questions. I feel comfortable with him, and the test drive was the easiest drive I've had. Anthony just made me feel like I was doing well. Usually I'm nervous about the test drive, but not this time. Anthony goes over and beyond his job, and makes me feel like I actually know what I' m doing. A 10+ for Anthony. I would also like to compliment Mr. Bill Herder. Signing countless papers was actually not such a hand-cramping experience. He was very thorough, explaining each set of papers to me before I signed. He let me see what I was doing on the computer, and I am computer challenged to boot. For Bill Herder a shout out A+ also. Molle, you are the greatest! Anita Striegel More