Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Molle Toyota
Kansas City, MO
4,776 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 4,776 reviews
May 13, 2018
Toyota Care Great service. Called on a Saturday morning figuring I would have to make an appointment for next week, but said they would get me in that day even th Great service. Called on a Saturday morning figuring I would have to make an appointment for next week, but said they would get me in that day even though it was just a 6 month service. More
by royce
Verified CustomerEmployees Worked With
Sean Gavin
May 13, 2018
It was good It was easy to make an appointment, and everything went well. The staff member, Corina, with whom I worked was helpful and made sure my needs were me It was easy to make an appointment, and everything went well. The staff member, Corina, with whom I worked was helpful and made sure my needs were met. More
by JTIMSON
Employees Worked With
Corina in service
May 13, 2018
Review of Service West service center is a nice facility. The customer's waiting lounge is in the pathway of other types of business done at the West Center, though. West service center is a nice facility. The customer's waiting lounge is in the pathway of other types of business done at the West Center, though. I only had to wait 50 min for this service, but if it was a longer time, I would prefer the showroom new car sales building with more spacious seating and counter space for working while waiting. Thanks to Sean, the service rep, my new phone was connected easily, More
by WATTNOW
Employees Worked With
Sean Gavin
May 12, 2018
very pleased your people are very experienced, polite and helpful, I was very pleased with your service. If asked I would recommend coming to you for service. your people are very experienced, polite and helpful, I was very pleased with your service. If asked I would recommend coming to you for service. More
by VIOLETBLUE36
Employees Worked With
Jordan Darby
May 12, 2018
I had a routine oil change and tire rotation and everything. I had a routine oil change and tire rotation. Everything else checked out okay. I have always taken my 2004 Sienna for service to Molle and will conti I had a routine oil change and tire rotation. Everything else checked out okay. I have always taken my 2004 Sienna for service to Molle and will continue to do so. More
by MARGARETMCLAUGHLIN
Employees Worked With
Jordan Darby
May 12, 2018
Fast and easy It was quick and easy... I waited about 45 minutes for my car to be done. The waiting room was clean. I don't really have any complaints.. I come to M It was quick and easy... I waited about 45 minutes for my car to be done. The waiting room was clean. I don't really have any complaints.. I come to Mollie because it is closer then driving to Lawrence. More
by ROBIN.L.HARDING
Employees Worked With
Don't remember
May 11, 2018
Great experience I'm really thankful to have the service with Molle Toyota that I do. Always receive really awesome service and the staff rocks. The ones that have hel I'm really thankful to have the service with Molle Toyota that I do. Always receive really awesome service and the staff rocks. The ones that have helped me so far have all been fun to talk to and do a great job. More
by ONLY_SARAH_ELAINE
Employees Worked With
Kaylin Rainwater
May 11, 2018
Spring allergy day Thanks Molle for keeping my car in top shape. I was able to have my car serviced quickly while I waited comfortably inside. My day was made better e Thanks Molle for keeping my car in top shape. I was able to have my car serviced quickly while I waited comfortably inside. My day was made better even though that morning I had a terrible reaction to all of those spring allergies outside. I waited comfortably inside and munched on a hospitality sugar donut. You made a bad morning into a good morning. Service was A plus all the way. Thank you! More
by Begee
Employees Worked With
Scott Blankenship
May 11, 2018
No loaners, rude staff, no timeline I needed to drop off my car to get repaired, and I’ve always trusted VW locations. I dropped it off on Saturday, but the staff couldn’t give me a day I needed to drop off my car to get repaired, and I’ve always trusted VW locations. I dropped it off on Saturday, but the staff couldn’t give me a day when it would be ready. I called on Wednesday to check on the status. I just got back from out of town. I asked if there was any way to know if the car would be done that day since I was at the airport and needed to figure out how to get to work if it wasn’t ready. Ruth snapped and said “You’re gonna have to give me a minute sweetie.” Yet, I had no answer after quite a while. When she said it probably wouldn’t be done that day, I asked if I could have a loaner because I work. She said “we don’t do that.” Seriously... every other dealer in the country has loaners. Since my car would be in the shop anyway, I tried to schedule my regular service, too. However, that turned out to be an ordeal, too. They asked me for a time and I said that it would be whenever the car would be done. They said I would have to call collision and straighten it out. You’re in the same parking lot. I took the appointment, and hope they actually did the work. I asked at service if there was a loaner, and they said again that they don’t do that, but they can get a renta for me. They called, no rental was available. I ended up having to pay for my own rental after being in the shop for 2 hours. This is ridiculous. I could never be contacted either because they got my name, phone number, and email address wrong (even though all were on my estimate). Sure, my car is fixed, but I will NEVER use Molle again for anything. More
by lib3b
Employees Worked With
Ruth
May 11, 2018
Routine check up Service completed on time- easy access- no problems! Fully explained what was checked and completed. Asked if there were any problems or questions - Service completed on time- easy access- no problems! Fully explained what was checked and completed. Asked if there were any problems or questions - Will be back for next appt. More
by DRGKCMO
Employees Worked With
Corina Ard
