
Molle Toyota
Kansas City, MO
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David Lee I'm not a big review writer but I wanted to take the time to say buying a car from Molle was a great experience. I highly recommend Cameron Whitfield I'm not a big review writer but I wanted to take the time to say buying a car from Molle was a great experience. I highly recommend Cameron Whitfield and Don Walston and will be passing on their names to family and friends. Truly great guys to work with because they made the process easy and the bottom line for me is trust. Toyota is a car that's supposed to bring "peace of mind" and these guys not only earned my business but have my lifelong trust. Thanks Guys! More
Anthony Gooden and Rodney Skaggs were excellent I have only ever bought used cars, so researching and shopping for a new car were out of my element. Anthony and Rodney made the experience very smoo I have only ever bought used cars, so researching and shopping for a new car were out of my element. Anthony and Rodney made the experience very smooth. No pressure. Very accomodating on price and fair. I would trust either of them with a family or friend, as well as future vehicles for myself. More
2nd vehicle purchased from Molle and still a great experienc We came back down to Molle to get our second Toyota and they still are the best. Being from out of town, they worked with us on line and over the pho We came back down to Molle to get our second Toyota and they still are the best. Being from out of town, they worked with us on line and over the phone to make sure we had everything we wanted in the vehicle. They prepared as much of the paperwork they could ahead of time to make the new car buying experience enjoyable. Thanks again to Anthony for the second time and Jay the first time. GO ROYALS!!! More
All around 5 Star Experience This being my first new car buying experience – I cannot say enough good things about working with Anthony Gooden & Jay Young. They made sure every d This being my first new car buying experience – I cannot say enough good things about working with Anthony Gooden & Jay Young. They made sure every detail was covered, patient & knowledgeable with all my questions & very helpful & professional with every aspect of the process. More
Wish I had closer options I live less than a mile from this dealership and my wife is handicapped so it's much easier to drop my car here with the wife's help rather than the o I live less than a mile from this dealership and my wife is handicapped so it's much easier to drop my car here with the wife's help rather than the other dealership 10 miles away. I keep giving them a chance to do better and I keep getting disappointed. Today I picked my vehicle up after dropping if off last night for a tire rotation and recall work. I walked into the service pickup/drop off area and stood waiting for help for 14 minutes with no acknowledgement that I was visible. There are several station in a parallel line (five?) and there were three techs at their stations. The tech closest to me was very busy and so busy in fact that he took in three new customers while I stood in front of his station waiting to be seen (humming the song "cellophane"). The second tech looked at me three times but was so "busy" making phone calls and doing paperwork that he didn't have a second to ask me why I was there. The third tech never looked at me one time. The first tech finally, after 14 minutes, asked me what I needed and asked for my name. He then continued to help his third new customer (after me) and then told the second tech my name and why I was there. I paid for my work and obtained my car without incident. Unfortunately, this seems to be the norm for me when I go to this dealership to pick up my car. I had a completely different experience at the other dealership but it's too far away. It was nice that I could pay for the work right at the service desk in the garage area. More
Fantastic dealership all experienced professional people Everybody I worked with was truthful, efficient knowledgeable and professional. Jason went way out of his way to make the sale an have everything read Everybody I worked with was truthful, efficient knowledgeable and professional. Jason went way out of his way to make the sale an have everything ready for us. Bill explained all the available services available, Rob went over every operating detail and clearly explained each function. Jason got the options in and installed in 2 days. These are the same options that the Omaha dealership told me would take 2 weeks or so to get in. Mike Woodson More
Easiest Car Buying Experience I've Ever Had! Molle Toyota has become my preferred Toyota Dealership. The knowledgeable, friendly staff are able to answer questions during the entire process and Molle Toyota has become my preferred Toyota Dealership. The knowledgeable, friendly staff are able to answer questions during the entire process and will made sure that I was satisfied with my new car purchase. They are great problem solvers. When tagging the new vehicle, the local DMV had a petty issue with the paperwork that Molle quickly resolved by faxing revised documents so I didn't have to go back to the dreaded DMV. Now that is excellent customer service! More
Best Case Scenario? Favorable experience all around. Relative to the shenanigans at other dealerships, the Molle Toyota sales person clearly differentiated himself. I am Favorable experience all around. Relative to the shenanigans at other dealerships, the Molle Toyota sales person clearly differentiated himself. I am pleased to give them my business. More
Made effort to resolve issue. We had some issues related to an apparent miscommunication between sales person and body shop. We have since talked and the issue has been resolved t We had some issues related to an apparent miscommunication between sales person and body shop. We have since talked and the issue has been resolved to my satisfaction. The body shop has been very responsive since the amicable and reasonable resolution was reached. My star ratings are based on the service received after the issue was resolved. More
Made Leasing a Great Experience I love cars, but hate buying or leasing them from a dealer -- Molle Toyota has twice made it an easy and friendly experience and has given me the be I love cars, but hate buying or leasing them from a dealer -- Molle Toyota has twice made it an easy and friendly experience and has given me the best deals in the area. This was my first time I leased a car -- my sales person was knowledgeable and helped me get what I wanted and the finance staff got all the paperwork done quickly and painlessly. When I decide to buy or lease a Toyota, nobody beats Molle Toyota for deals and service. More