
Molle Toyota
Kansas City, MO
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Anthony and Jay were very helpful and informative and made my first car sale smooth and easy. Anthony even came to my house and picked me up himself to drive me to the dealership. Amazing deal and servic made my first car sale smooth and easy. Anthony even came to my house and picked me up himself to drive me to the dealership. Amazing deal and service! More
My experience with Molle Toyota and specifically my sales representative, Charles Craig was second to none. I had visited another local Toyota dealership initially and they did not have the vehicle in stock representative, Charles Craig was second to none. I had visited another local Toyota dealership initially and they did not have the vehicle in stock that I was looking for even though I was told they did. I gave Molle a call and the receptionist notified they did in fact have the particular vehicle I was looking for. I made the mistake of not going to Molle first. The dealership is very well maintained and exudes professionalism. Charles Craig, my sales representative was very helpful in showing me the vehicle I was interested in and didn't hesitate when it came to me test driving the truck. The demeanor during the test drive was both professional and friendly as we not only talked about Molle, the truck I eventually purchased but also talked about things that made me feel valued and not just a sales quota. The negotiating and purchasing process was pleasant as well as I felt good about purchasing my first truck and that I left Molle Toyota with a good deal and that I had a quality truck that I can take pride in and thoroughly enjoy and have a A+ service from both Molle and Toyota as a company. I know when the time comes for a new truck I will buy another Toyota from Molle Toyota. I recommend that anyone in the market for a new truck look at Toyota because their quality and reliability is the best in the market and if you want a good deal with an informative, receptive and friendly staff visit Molle Toyota. More
Pleasant experience - knowledgeable and friendly. I ordered a 4Runner, and Molle worked hard to find it via dealer trade and they eventually did. It was all very easy! ordered a 4Runner, and Molle worked hard to find it via dealer trade and they eventually did. It was all very easy! More
Juan was an amazing salesperson. He was so knowledgeable, honest, and friendly. He answered every question. This was my first new car in ten years and technology has changed so much in the n knowledgeable, honest, and friendly. He answered every question. This was my first new car in ten years and technology has changed so much in the new cars. Juan was extremely patient and stayed after to help my sister, and I feel comfortable with the controls. He even helped sink our phones to Bluetooth. I didn't even know what that was at the time. He was not pushy in the least. He knew he had a great product, and you can tell he really believes in Toyota's and their dealership/company as a whole. I would buy a car from him again. I would definitely refer customers. Rodney, our finance manager, was also very knowledgeable, honest and had a great sense of humor. There were so many papers, but he explained each one, and made sure we understood everything we signed. He was upfront and we felt great about our deal. He helped us look at extra options, but again he wasn't pushy. He knew the options sold themselves. We bought both of them on the two cars we purchased. Rodney also has a great personality. He is definitely a people person. You could tell that he really cared about us being satisfied and happy. He is a great guy. Please thank both of these gentleman for a job well-done! More
I needed to replace my car and was looking for a truck. They happened to have one on the lot that fit what I was looking for. I purchased that truck. The dealership is on the Costco program for vehicles They happened to have one on the lot that fit what I was looking for. I purchased that truck. The dealership is on the Costco program for vehicles which made it somewhat easier than having to do a lot of dickering especially in view of the condition of the car I was trading in. That car was purchased from another dealership within the Molle automotive family. The dealership is a rather large dealership and has a bunch of large facility buildings. I originally purchased my traded-in car from the Molle dealer that I did because this company has a deserved reputation for trying to take care of their customers. More
My salesman, Charles Craig, was very knowledgeable, patient and listened to what I was looking for in a vehicle. He sold me a Highlander and stepped me through the various features that it had that we patient and listened to what I was looking for in a vehicle. He sold me a Highlander and stepped me through the various features that it had that were not on my last Toyota 4-Runner. This is my second purchase with Molle Toyota and I appreciate their selection. More
This is my second Avalon bought at this dealership. I came back because I did not feel pressured and the price was "the price" paid. Roy, Beth and Rodney were great. Helpful. Contact via phone and e mail came back because I did not feel pressured and the price was "the price" paid. Roy, Beth and Rodney were great. Helpful. Contact via phone and e mail was "just right". I have used the service dept for my old Avalon and have been 99% satisfied. Like being able to talk to a associate directly. More
The sales guys at Molle Toyota Truck Department are all helpful with very good product knowledge. My wife and I purchased a 4 Runner Ltd. which was my 3rd truck from Molle. Would recommenced the buying exp helpful with very good product knowledge. My wife and I purchased a 4 Runner Ltd. which was my 3rd truck from Molle. Would recommenced the buying experience to anyone! More
Appointment time was accurate, Mr. Anderson was efficient, friendly and gave full explanations of work to be done. I was in and out in less time than what was projected. Another young man explained efficient, friendly and gave full explanations of work to be done. I was in and out in less time than what was projected. Another young man explained what service was performed and suggested items that could be done on the next service appointment. More
How hard is it to get a front license plate bracket for a Prius? Apparently it is for this place. I called twice about obtaining a bracket and twice got a different price quote from parts dept. Was told to c Prius? Apparently it is for this place. I called twice about obtaining a bracket and twice got a different price quote from parts dept. Was told to come in anytime, buy their bracker, and theyd put it on for me at no charge. So far I was pleased with the service regardless of initial different pricing. When I took the car in I was told a third price and that they had no knowledge of what I was referring to. SO frustrating!! This should be cheap and simple fix, but leave it up to this car dealership to make it more expensive and difficult! Thanks for nothing! More