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Molle Toyota

Kansas City, MO

4.7
4,776 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,776 reviews

November 04, 2020

Efficient and quick. The waiting area was sparse but Efficient and quick. The waiting area was sparse but clean and “covid” safe. My service write was polite and covid safe too. My car is running p More

by Happywithservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
Nov 05, 2020 -

Molle Toyota responded

Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Take care!

November 03, 2020

My ticket says Jeremiah Beach. I told him that my breaks make noise. He was very unfriendly from the beginning. 20 Minutes later he came back and told me that my breaks are fine. I told him let me show you More

by MODSAD1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jay Beach
Nov 04, 2020 -

Molle Toyota responded

Thank you for bringing this to my attention. I apologize for your experience and our service manager is trying to reach out to you to discuss this further.

November 03, 2020

All very good. His knowledge and helpfulness throughout was excellent in every respect. Also helped on Toyota Highlander I had worked on the day before with regard to radio and did so with equal knowledge. More

by DAVISTED
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Nov 04, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

November 02, 2020

I appreciated all the help Phil Morgan gave us with our purchase of 2021 Toyota Highlander. He was very professional and knowledgeable. It was a great experience and recommended to my friend this morning w More

by MBeagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil McGan
Nov 02, 2020 -

Molle Toyota responded

Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

November 02, 2020

Fast friendly knowledgeable and reasonable prices. Would recommend them to anyone. Great consumer service around. Was in and out within 3 hours. Very thankful to use there service. More

by AKTMBONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lipari
Nov 02, 2020 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 01, 2020

Jonathan took the time to research and respond to a question that I had concerning my transmission. Was impressed with his sincerity and his concern. More

by BVENTRILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cowart
Nov 02, 2020 -

Molle Toyota responded

Thank you for your positive feedback! I was wondering if something else happened because you only rated Molle Toyota with 2 out of 5 stars. Feel free to reach out if you have any questions or concerns. Have a wonderful day.

November 01, 2020

Steve Hennecke is the best sales person! We've bought several cars from Steve. The process was quick and easy. No pressure, will get answers to tough questions and looks for the best price - he saved us More

by TOMROOKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hennecke, Rick Gannon, Bill Herder, Bob Mathis, Rick Laffoon
Nov 02, 2020 -

Molle Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.

October 31, 2020

Bought my last three cars here. Great cars, great service, great people! Missing the free coffee. My only negative is that I waited three hours for what they told me was a 1 1/2 hour job. More

by MGSJR628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
Nov 02, 2020 -

Molle Toyota responded

Thank you so much for your feedback as well as your loyalty! We appreciate you sharing your experience and we apologize for the wait time on your vehicle. Many times, small jobs can require much more labor than meets the eye. We can ensure you that it will always be done correctly in our care, though. If you have any questions or concerns please feel free to reach out. Have a wonderful day!

October 31, 2020

Excellent service. I have dealt with Molle since 2004 Excellent service. I have dealt with Molle since 2004 when I bought two cars from them and have had them serviced by them ever since More

by DAVISTED
Recommend Dealer
Yes
Employees Worked With
Justin Ayers, Rick Laffoon
Nov 02, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

October 30, 2020

I received great customer service from every single person I interacted with. Always friendly, proactive, and helpful. Got the best price in the area. So happy with my purchase. More

by MAIA DARLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Schaffer, Rodney Skaggs, Phil McGan, Brent Sellers
Oct 30, 2020 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience!

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