
Molle Toyota
Kansas City, MO
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Overall, I was very satisfied with the service I received at Molle Toyota. I had been there about a month before in the service deppartment to have some work done on my 2003 Camry. I was impressed with the at Molle Toyota. I had been there about a month before in the service deppartment to have some work done on my 2003 Camry. I was impressed with the staff there and thought at the time that if I were to get another Toyota, I would go there. Sadly, a problem with the oil was not spotted when they examined the car and it ruined the engine. A month earlier, I would have gotten about $6000 more on a trade in. It was New Year's Eve and in the middle of a snowstorm and my car was not drivable. I love Toyotas and have had such good luck with my past five cars so I talked to Steve about getting a new one. He was wonderful and very understanding and caring. My husband was at home and leaving for work but we were able to get some of the needed information from him over the phone and set up the sale thru Cosco which a friend of mine had recently done. JR made the financing easy to understand and both men answered all of my questions & made sure that I understood. You all go way above and beyond meeting any expectations I had. I am a nurse and work in customer service for a pharmaceutical company so I truly appreciate your excellent service both is sales and servicing the cars. Since Saturday, I have referred six people I work with who are interested in buying another car to you. More
Best dealership in town with knowledgeable sales people. Rick and Anthony are outstanding representatives for Toyota and the Molle folks. This is my 5th vehicle I have purchased from Molle's dealerships. T Rick and Anthony are outstanding representatives for Toyota and the Molle folks. This is my 5th vehicle I have purchased from Molle's dealerships. They are truly the best. More
We had a wonderful customer service experience here overall and with Nick. The process was speedy which we needed with two small kids with us. They matched us with just the right sienna and worked wit overall and with Nick. The process was speedy which we needed with two small kids with us. They matched us with just the right sienna and worked with us to find the right pricing option. More
i rated this dealership as Great in all cetegories and indicated that i would recommend this dealership because of the attitude and customer focus of one individual, jason mcafee. i called looking for a indicated that i would recommend this dealership because of the attitude and customer focus of one individual, jason mcafee. i called looking for a salesperson i had previously worked with to inquire about pricing on a new venza. that person had left the dealership, so i ended up talking with the sales manager, jason. he was responsive, direct, honest. he found out what my needs were and did whatever it took to meet them, without all the runaround and games. when my wife and i went in to the dealership, he handed me off to a salesperson to check out the vehicle, but came to check on us numerous times and ensured we were being taken care of. rick did a very nice job as well, they both went out of their way to develop that personal relationship with us that it takes to ensure a satisfied customer. they really made us feel like "family". jay was also very easy to work with, no high pressure, straight forward honest information, then left the decision to us. More
Everybody was very friendly and helped me with monthly payments so they would best fit my budget, they even took the time to look at my favorite radio stations on the car I traded in and set them on my ne payments so they would best fit my budget, they even took the time to look at my favorite radio stations on the car I traded in and set them on my new car. I would with out a doubt go back in the future. More
We were referred to Anthony by a neighbor, and this is our third vehicle that we have leased through Anthony. He has always treated us well and made the process of buying a car as painless and easy as pos our third vehicle that we have leased through Anthony. He has always treated us well and made the process of buying a car as painless and easy as possible. We even came back to Kansas City from Chicago this last time so we could get our van through Anthony! Great job Molle Toyota!! More
I had a very good experiance at Molle Toyota. I felt they were more transparent then other dealers that I had visited. Everything was very profesional and the staff was very courtious. I would for sur they were more transparent then other dealers that I had visited. Everything was very profesional and the staff was very courtious. I would for sure buy from Molle Toyota again. More
Great experience! From browsing the inventory on the website, to the personal service by the Sales Associate, Steve Hennecke, the process was smooth and professional. Love my new Prius! website, to the personal service by the Sales Associate, Steve Hennecke, the process was smooth and professional. Love my new Prius! More
Our sales associate was Mr Hennecke. He was really great to work with. He was knowledgable and friendly. He showed us different vehicles (Prius and Camrym Hybrid) and explained Molle's different incentives. to work with. He was knowledgable and friendly. He showed us different vehicles (Prius and Camrym Hybrid) and explained Molle's different incentives. Very professional and very friendly. Once we purhased our vehicle (Camry Hybrid) he carefully explained how it worked, for which we are very thankful. We have never owned a hybrid before, and so his help was really much appreciated. Mr Sager was our Finance Manager. He was also very friendly and explained misc financial options to us really carefully. The whole process, which could have been complicated for us went so smoothly. I'm glad Molle has people like Mr Hennecke and Mr Sager. Tom and Chris More