
Molle Toyota
Kansas City, MO
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Steve was a fabulous salesman. He was very patient and a good listener! He listened to EVERYTHING I said that I wanted and ended up providing me with just that. I would recommend Steve to any and everyone good listener! He listened to EVERYTHING I said that I wanted and ended up providing me with just that. I would recommend Steve to any and everyone who is looking to buy a new car. I am a female and I bought my car by myself so at first I was hesitant toward the situation as a whole; however, I had such a great experience purchasing my new car. Steve was a very honest and reasonable salesman who really looked out for the customer's best interest. I was lucky to have walked in at the time I did for him to help me. More
Anthony was great to work with and very knowledgeable about the Prius we purchased. The process took too long as car purchases do nowadays and since we were trading in a vehicle that will no longer be s about the Prius we purchased. The process took too long as car purchases do nowadays and since we were trading in a vehicle that will no longer be sold in the USA we got only 50% of what we paid for it new 1 1/2 years earlier so that was disappointing. We also did not like to go through all of the extended warranty choices right on the heels of making the purchase but I suppose that is necessary. The showroom is very nice and comfortable and the vehicle is great so far and we are pleased with the purchase. More
Jamie was professional, attentive, and honest. I felt from the start that I was dealing with someone who had my best interests at heart, as my own son would. There was no pressure and he seemed genuine from the start that I was dealing with someone who had my best interests at heart, as my own son would. There was no pressure and he seemed genuine when referring to himself as an advisor attempting to bring me the best deal to suit my needs. In the past whenever I bought a car, I brought a man with me as I felt disrespected by what I perceived were negative views by salesmen regarding what women knew about the process of buying a car. With Jamie, I didn't feel this way. He had a patient, sincere approach to selling and I felt respected as a woman. Don, the sales manager, was also trustworthy and avoided some of the high-pressure tactics I have encountered before when buying cars. He was disarming, funny and skillful at closing the deal to my satisfaction. More
Clayton Bailey and Molle Toyota were absolutely fabulous to work with in purchasing a new car. Clayton was extremely professional, found the exact car I was looking for and made the entire experience very e to work with in purchasing a new car. Clayton was extremely professional, found the exact car I was looking for and made the entire experience very easy. We were in and out of the dealership in one hour on the last day of December when they were swamped with business. I would highly recommend both Clayton Bailey and Molle Toyota! More
Overall, I was very satisfied with the service I received at Molle Toyota. I had been there about a month before in the service deppartment to have some work done on my 2003 Camry. I was impressed with the at Molle Toyota. I had been there about a month before in the service deppartment to have some work done on my 2003 Camry. I was impressed with the staff there and thought at the time that if I were to get another Toyota, I would go there. Sadly, a problem with the oil was not spotted when they examined the car and it ruined the engine. A month earlier, I would have gotten about $6000 more on a trade in. It was New Year's Eve and in the middle of a snowstorm and my car was not drivable. I love Toyotas and have had such good luck with my past five cars so I talked to Steve about getting a new one. He was wonderful and very understanding and caring. My husband was at home and leaving for work but we were able to get some of the needed information from him over the phone and set up the sale thru Cosco which a friend of mine had recently done. JR made the financing easy to understand and both men answered all of my questions & made sure that I understood. You all go way above and beyond meeting any expectations I had. I am a nurse and work in customer service for a pharmaceutical company so I truly appreciate your excellent service both is sales and servicing the cars. Since Saturday, I have referred six people I work with who are interested in buying another car to you. More
Best dealership in town with knowledgeable sales people. Rick and Anthony are outstanding representatives for Toyota and the Molle folks. This is my 5th vehicle I have purchased from Molle's dealerships. T Rick and Anthony are outstanding representatives for Toyota and the Molle folks. This is my 5th vehicle I have purchased from Molle's dealerships. They are truly the best. More
We had a wonderful customer service experience here overall and with Nick. The process was speedy which we needed with two small kids with us. They matched us with just the right sienna and worked wit overall and with Nick. The process was speedy which we needed with two small kids with us. They matched us with just the right sienna and worked with us to find the right pricing option. More
i rated this dealership as Great in all cetegories and indicated that i would recommend this dealership because of the attitude and customer focus of one individual, jason mcafee. i called looking for a indicated that i would recommend this dealership because of the attitude and customer focus of one individual, jason mcafee. i called looking for a salesperson i had previously worked with to inquire about pricing on a new venza. that person had left the dealership, so i ended up talking with the sales manager, jason. he was responsive, direct, honest. he found out what my needs were and did whatever it took to meet them, without all the runaround and games. when my wife and i went in to the dealership, he handed me off to a salesperson to check out the vehicle, but came to check on us numerous times and ensured we were being taken care of. rick did a very nice job as well, they both went out of their way to develop that personal relationship with us that it takes to ensure a satisfied customer. they really made us feel like "family". jay was also very easy to work with, no high pressure, straight forward honest information, then left the decision to us. More
Everybody was very friendly and helped me with monthly payments so they would best fit my budget, they even took the time to look at my favorite radio stations on the car I traded in and set them on my ne payments so they would best fit my budget, they even took the time to look at my favorite radio stations on the car I traded in and set them on my new car. I would with out a doubt go back in the future. More
We were referred to Anthony by a neighbor, and this is our third vehicle that we have leased through Anthony. He has always treated us well and made the process of buying a car as painless and easy as pos our third vehicle that we have leased through Anthony. He has always treated us well and made the process of buying a car as painless and easy as possible. We even came back to Kansas City from Chicago this last time so we could get our van through Anthony! Great job Molle Toyota!! More