
Molle Toyota
Kansas City, MO
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It was a great experience purchasing our Toyota Camry 2012 from Molle Toyota , Rick was very pleasant and helpful, spent enough time helping us making our decision and explained all the options very well 2012 from Molle Toyota , Rick was very pleasant and helpful, spent enough time helping us making our decision and explained all the options very well, was very patient and answered all our questions accurately, he promptly responded to our phone calls and emails. On the day we purchased the car he stayed with us extra hour after the dealership has closed patiently explainig every aspect of the new car and making sure we understand every thing ! Thanks Rick ! More
Within the past two months my wife and I have purchased 2 vehicles from MOLLE TOYOTA: a pre-owned Avalon and a 2012 Camry. We purchased the Avalon first, through Rick Mcpherson. The experience was so tho vehicles from MOLLE TOYOTA: a pre-owned Avalon and a 2012 Camry. We purchased the Avalon first, through Rick Mcpherson. The experience was so thoroughly pleasant that, after receiving quotes on a new Camry from other dealerships, we explicitly returned to MOLLE TOYOTA to deal with Rick. His sincerity adds quality to your dealership. We would recommend him to anyone looking to buy a pre-owned or new vehicle More
My husband and I had a great experience at this dealership from the initial drive to the final financing - which was a pleasant surprise. When I have purchased a vehicle in the past I have always dealership from the initial drive to the final financing - which was a pleasant surprise. When I have purchased a vehicle in the past I have always been pressured to buy the car and how much I need the car that day. It was not that way here - the whole process was very relaxed and informative. The first time we came in all we did was test drive the SUV - no further pressure. And working on a fair price was very relaxed process too. Matt was great to work with and professional. When I buy another car I will come back and visit Matt just because I felt so comfortable with the whole process. More
Overall this was a very smooth and enjoyable experience. Anthony was very low key and listened to what we wanted. We had our mind set on a certain car and then realized once we drove it that it would not m Anthony was very low key and listened to what we wanted. We had our mind set on a certain car and then realized once we drove it that it would not meet our needs. Anthony went through other cars that would better fit our needs. He gave the pros and cons for each car as it related to what we were looking for. He took a great deal of time to ensure we were buying exactly what we wanted and then gave us a very fair price. It was a very pleasant experience and we left feeling like we had made the best decision. More
I hate buying new cars and try to do as much as possible via email. But I had a great experience working with Steve Hennecke at Molle Toyota last week when buying a new Prius. I realize that everyone is d via email. But I had a great experience working with Steve Hennecke at Molle Toyota last week when buying a new Prius. I realize that everyone is different, but I really dislike anything that resembles a high-pressure sales pitch. Thankfully, Steve was incredibly low-key (while still being super attentive and helpful) and nice. We spoke a few times over the phone and my husband and I essentially purchased our car before even going to the dealership (it helped that we knew what kind of car we wanted). Steve couldn't have been more professional or helpful -- again, without making us feel pressured in any way. Overall, an excellent car buying experience. More
I have been a customer of Molle Toyota for several years. My son was in the market for a new car and after visiting another Toyota dealer (east of town and not impressed) we went to Molle. We were greeted by My son was in the market for a new car and after visiting another Toyota dealer (east of town and not impressed) we went to Molle. We were greeted by Rick. Rick was very friendly and to my surprise very respectful to my son ( I have had some questionable sales folks over the years). There we no "sales" games played which I half expected because it was my sons first deal. Rick was very up front and honest with my son. My son really enjoyed the experience. Not long after my son purchased his first new car I was in the position to purchase also. After looking at the competition my son said “Dad you got to talk to Rick”. I did. Now I hate buying new cars but I have to say Rick brought back the excitement and is by far the Best sales guy I have ever worked with. Thanks Rick and the Molle team. I’ll be back. Oh I love the new Venza. Side note this is the 5th car my family has purchased from Molle, the second from Rick. You must go see him. Keith More
This was surprising an excellent experience. I walked in expecting to haggle with payments, interest rates, etc. I had it planned in my head what I was going to say, how I was going to say, and I was going expecting to haggle with payments, interest rates, etc. I had it planned in my head what I was going to say, how I was going to say, and I was going to be firm. I did not a good experience in a previous Toyota dealership in Kansas so I was prepared this time! I was pleasently surprise! Richard listend to me and showed me what I wanted to see. He then gave me time to think, told me about the special, then gave me time to think again. He told me that even if I didn't qualify the dealership could work with me, they wanted me to be happy. Of course it helped to be able to use the special for my car purchase; however, the key is that I didn't feel pressured and it was an enjoyable experience. I feel that even if I could not have used the special I would have walked away happy. Richard was professional and told me what I needed to know with buying a car in Missouri; he was honest. The pricing was upfront: absolutely there was no catch on price...what you saw is what you got! I will spread the word! Thank you!! Tina T More
Molle's team was 1. honest, and 2. very helpful in making sure we were comfortable with the choices we were making. Tried negotiating with another dealership in town before going to Molle and was amazed at sure we were comfortable with the choices we were making. Tried negotiating with another dealership in town before going to Molle and was amazed at the old school tactics. So, Molle was very pleasantly surprising when the facts were presented clearly. Because we could get to Molle to get our car - Anthony even drove it out to us. I should have know before going to this other dealership - we are repeat customers at Molle and they definitely try to make sure the customer is attended to. Thanks Anthony - and the rest of your team. More
Mary was just what I needed. I had questions and she helped me find the answers. Mary showed me several different vehicles and answered the questions that came to my mind with each alternative. She was helped me find the answers. Mary showed me several different vehicles and answered the questions that came to my mind with each alternative. She was very patient and helpful. After the sale, the next day, she was right there when I needed help with the new technology. She understood and was careful to make sure I understood the answers to my questions and how to configure the equipment so that it worked best for me. Never had a GPS before or a phone in the car. Now I do and they work fine and Mary said come back if I ever need help. I'll be back. More
We had great service and everyone was very helpful with our purchase of a Pruis V. Anthony provided me with the details of the Pruis and gave us time to look over the car without pressure. I went in to th our purchase of a Pruis V. Anthony provided me with the details of the Pruis and gave us time to look over the car without pressure. I went in to the dealer first to find out information and Anthony was very helpful. As a women, i felt very comfortable and respected. I would definately do business with Anthony and Molle Toyota again. Cathi Schwartz More