
Molle Toyota
Kansas City, MO
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I first stopped into Molle Toyota fairly early in my car search. Steve Hennecke was requested by the receptionist to talk to me. I explained some of what I was looking for and told him that I was going to b search. Steve Hennecke was requested by the receptionist to talk to me. I explained some of what I was looking for and told him that I was going to be looking around at the options all of the dealerships had before I made a decision. Steve was very informative and helpful and never put any pressure on me to make a snap decision. I left feeling more knowledgable about the Toyota cars and with a good feeling about the experience. The next time I dropped by, Steve was with another customer, but he came over to me and asked me if it would be all right if Nick Padgett helped me out that day. Nick showed me some other vehicles that I asked about and helped me out to the best of his ability. Again, I did not feel pressured to make any snap decisions. On my third visit, I had pretty much made up my mind on the Prius, but had a few more questions. Steve was finishing up with a family and Roy Nketani introduced himself to me and talked with me as I waited on Steve to finish. Roy is very well informed on the Prius and is good at explaining things. I enjoyed talking with him until Steve was finished. Once Steve finished with his other customer, he came over and answered the rest of my questions to the point that I was ready to make my purchase. He made the entire experience as low stress as it can be. Steve was very good at what he was doing and make me feel comfortable with the process, but I want to congratulate the other members of the staff that I spoke with for showing true teamwork by taking care of my needs and answering my questions while Steve was tied up without ever making me feel that they were trying to get the sale for themselves. They showed great teamwork. More
Austin was honestly the best cars salesman i've ever come across! He is honest and caring and made a HUGE impression on my mother, brother, and myself. I will send everyone to this specific dealership becaus across! He is honest and caring and made a HUGE impression on my mother, brother, and myself. I will send everyone to this specific dealership because of him alone. More
We were in need of two cars for the family. After finding a good price on the internet and receiving responsive service with definitive answers on the phone we decided to buy from Molle. We drove 19 finding a good price on the internet and receiving responsive service with definitive answers on the phone we decided to buy from Molle. We drove 190 miles each way to buy a car on Saturday. There was no sales pressure, only professional service. We were very pleased. In shopping for the second car on Monday, we again found Molle's price to be better than our Oklahoma market. We called to inquire about the second car on the phone Monday and drove back on Tuesday to buy it. They were very respectful in both transactions. More
We bought an '11 Corolla from Anthoy Gooden in December, last year. After an accident, we returned to buy a '12 Corolla last week from Anthony and the Molle Toyota team. The main reasons were the helpful last year. After an accident, we returned to buy a '12 Corolla last week from Anthony and the Molle Toyota team. The main reasons were the helpful approach from Anthony himself, and the excellent customer service at this dealership. Anthony did really listen and did not pressure or hurry us in any way. He tracked down the color we wanted, with the equipment we requested. He was patient as we worked through the process of deciding how closely to the first car we wanted to match. We would recommend Anthony to any potential car customer who hates pressure. More
My husband and I have purchased cars from Molle Toyota for over 12 years. Every visit, they are extremely helpful and have made our car-buying experience hassle-free. They truly want to get the best dea for over 12 years. Every visit, they are extremely helpful and have made our car-buying experience hassle-free. They truly want to get the best deal for you they can. Service department is also very thorough and willing to help. We would never consider buying a car from anyone but Molle. More
Steve was very knowledgable about the cars we were looking at. He gave us time to talk between us and did not pressure us at all. My husband and I felt very at ease with Steve, we will definitely refe looking at. He gave us time to talk between us and did not pressure us at all. My husband and I felt very at ease with Steve, we will definitely refer this dealership and Steve to others. More
I have to say that the salespeople at Molle Toyota must have to have qualifications to be an a*^&%&*o to women. My husband and I have purchased 3 vehicles in the past from Molle. My last purchase was have to have qualifications to be an a*^&%&*o to women. My husband and I have purchased 3 vehicles in the past from Molle. My last purchase was a Camry in 2011. With the Camry purchase, the salesperson would not talk to me, he would only respond to my husband. I would ask questions about the car and the salesperson would send the email back to my husband only. My husband would forward the emails to me. This happened several times. Even after I told the salesperson that I was purchasing this car and not my husband; it didn’t matter. After a couple of weeks of this, the salesperson came back with an acceptable offer; however I was not happy about acquiring a new vehicle. Most people feel good about buying a new vehicle; I was not happy with the entire experience. Now I'm helping my niece with a Corolla. I figured surely the salesperson I had before was only one out of many salespeople that Molle has. Boy!! I was wrong. Again, the salesperson is rude and condescending. I will not be using Molle Toyota in the future. More
I got a great deal and was treated very well. I was able I got a great deal and was treated very well. I was able to negotiate a price over the phone and the stuck to that price and didn't try to play any g I got a great deal and was treated very well. I was able to negotiate a price over the phone and the stuck to that price and didn't try to play any games. Everyone treated me with respect, was honest and friendly. The bent over backwards to help me get what I wanted. This was the best car buying experience I ever had. More
Anthony is fantastic!!! He is very easy to work with and patient. The entire process was painless with him helping us. Such an easy process we purchased 2 new cars from him!! patient. The entire process was painless with him helping us. Such an easy process we purchased 2 new cars from him!! More
I had a great experience at Molle Toyota. All staff were friendly and informative. There were no gimmicks nor pressure to make any quick decisions. Overall I'm very happy with my experience and new car from friendly and informative. There were no gimmicks nor pressure to make any quick decisions. Overall I'm very happy with my experience and new car from Molle. More