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Molle Toyota

Kansas City, MO

4.7
4,776 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,776 reviews

October 25, 2020

Randy was great to work with and very responsive in communications. We love the brand. Others on the floor were friendly and engaging without being overbearing. More

by KCMULES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Stendebach
Oct 28, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

October 25, 2020

Quick and easy. They were very busy and said the service may take and hour or so, but were done in 30 minutes. Thank you Molle Toyota! More

by KCBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
Oct 28, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

October 25, 2020

Enjoyed working with multiple staff members. Were a little short handed however. However each representative was friendly and professional. Not much else to say. Thanks More

by darayl0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Field, Tony Lipari, Darnell Johnson, Kyle Pansing
Oct 28, 2020 -

Molle Toyota responded

We appreciate your business! Thank you so much and have a wonderful day!

October 24, 2020

As usual, I got really good service yesterday. I arranged my appointment so Don Pelzer would be there because he's always so helpful. He explained what was done, what might need work in the future More

by Fip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Oct 30, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Don. We look forward to seeing you again soon.

October 24, 2020

Branden made the process of checkin & out, easy and well informed. Although things were backed up upon arrival, there was additional waiting room space available.( Note to management: a friendly knowledgabl More

by ARYNROTH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
Oct 28, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

October 24, 2020

New purchase experience was low pressure and responsive to our needs. Tony provided a safely distanced buying experience and new Highlander pricing was competitive. Thanks. More

by MBROSCH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lipari, Darnell Johnson
Oct 28, 2020 -

Molle Toyota responded

We are very honored that you chose us to make your first vehicle purchase. It's great to know that Tony made the experience even better! We look forward to seeing you again and have a wonderful day!

October 24, 2020

Even with an appointment, it took over 2 hours to get an oil change. No other work was done. No progress report during the 2+ hours More

by MLMCWHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont remember service rep name
Nov 02, 2020 -

Molle Toyota responded

We appreciate your insight and mention of your recent service. We apologize for the inconvenience and we look forward to providing an improved experience on your next visit. Best wishes.

October 24, 2020

Kyle Pansing was a great salesman and really made the experience of purchasing my new Venza a GREAT one! Give that young man a promotion! Thanks Kyle!!! More

by NANA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Skaggs, Darnell Johnson, Kyle Pansing
Oct 28, 2020 -

Molle Toyota responded

Thank you for taking the time to write up this review for our store and Kyle! He is a great guy and we are thrilled to have him as a part of our team. We appreciate your business.

October 23, 2020

I always get in on time. The agent advises me of the work to be done and the cost and the time involved. This is always accurate. Can't ask for more. More

by LKYAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Davis
Oct 30, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 22, 2020

good work, and timely, but sometimes pricey. why twenty five words words words, words words words words words, words words words words words, words words. More

by SANRENEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Oct 30, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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