
Molle Toyota
Kansas City, MO
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Mr. Klein was very personable and knowledgable in helping us purchase a new Prius 5. He was professional, but frinedly and did not make us feel rushed. He was able to answer our questions, knew the product us purchase a new Prius 5. He was professional, but frinedly and did not make us feel rushed. He was able to answer our questions, knew the product and its electronics, and called us after we made the purchase having driven the car for a few days. He made himself available to us to answer questions in the future. We did not experience feeling pressured, as is common when looking at new cars. He joined with us in helping us find what we were looking for rather than trying to push products. He was the main reason we pruchased the car and would do so again. More
We hadn't shopped for a new car in several years. When we started our search, Molle showed up on the Costco Auto Program. We had previously purchased a car from Molle and were very satisfied, so we decide we started our search, Molle showed up on the Costco Auto Program. We had previously purchased a car from Molle and were very satisfied, so we decided to take a look at what they had to offer. Lori was our contact person from the beginning. She answered all of our questions, gave us all the options, and made the process easy from start to finish. There were no high pressure sales pitches. We even ended up getting a better price through specials and incentives than we would have gotten with our Costco deal. We are thrilled with our new RAV4 and the exceptional service from Lori and the team at Molle. More
Rick was excellent to work with. He was honest and very helpful. I felt like I was his only customer even though I knew I wasn't. Would highly recommend Molle Toyota to anyone and specifically Rick! Nice helpful. I felt like I was his only customer even though I knew I wasn't. Would highly recommend Molle Toyota to anyone and specifically Rick! Nice job! More
Roy took his time working with me regarding questions related to the Toyota Prius, my trade in, financing, warranties, and the general operation of my Prius. Jay was very helpful when it came to financi related to the Toyota Prius, my trade in, financing, warranties, and the general operation of my Prius. Jay was very helpful when it came to financing my Prius. He explained the terms of my financing and all available add-ons to my Prius. He was especially helpful when I encountered a glitch when attempting to electronically transfer money for my downpayment. I look forward to working with Molle Toyota's staff during the time I own my Toyota Prius. By the way, to date, the gas mileage has been outstanding; my major reason for buying a new car and choosing the Prius. More
Austin and the entire Molle team made our buying experience enjoyable. No high pressure sales, we were allowed to take our time and think about the differnt choices. Overall a good experience. experience enjoyable. No high pressure sales, we were allowed to take our time and think about the differnt choices. Overall a good experience. More
Anthony was very patient with me. I had not purchased a car, new or used, in 10 years. My car was totaled in a car accident. He showed me various options and cars until I was comfortable purchasing the 1 car, new or used, in 10 years. My car was totaled in a car accident. He showed me various options and cars until I was comfortable purchasing the 1st car I saw (naturally!). This process took several weeks because I was hospitalized. He even called to check to see how I was doing without any pressure about buying a car!! He's called me since I purchased my 2009 Toyotta Corrolla LE just to check on how I like it, if there were any problems, etc. He was a gentleman throughout this process. He answered my questions even the small ones. I would recommend him to friends and would return to him on my next car purchase. Sue Svec, Kansas City, MO More
Austin was very helpful and very kind. He made buying a new van more comfortable. He was even patient with all of my kids while we were there. The whole time we were there we felt very comfortable and ever new van more comfortable. He was even patient with all of my kids while we were there. The whole time we were there we felt very comfortable and everyone was nice and helpful. I just wish the price on the van was a little lower. More
The 2012 Toyota Prius that I purchased yesterday marks the third new Toyota Prius that I have purchased from Molle Toyota in the last two years. Steve Hennecke was my Sales Professional on all three purch the third new Toyota Prius that I have purchased from Molle Toyota in the last two years. Steve Hennecke was my Sales Professional on all three purchase transactions. I came back to Molle Toyota and I remain a loyal and dedicated customer mainly because of Steve Hennecke. Seldom would I put the two words of "honest Salesman" together, but Steve Hennecke is indeed honest and quite deferential in how he interacts with his customers. His probity and service-in-apogee of what is required and expected separates him from most in his field. I like his thoughtful and capable method of doing business and I feel very-comfortable with him. This third purchase of another new Toyota Prius is as a proximate result of my oldest son totaling my Gold 2010 Prius. While this circumstance that created my need for another new Prius is negative, Steve Hennecke made the total experience of vehicle replacement easy and rewarding. I love the smell of a new car and I really like Steve Hennecke. He represents Molle Toyota with great distinction and he is exceptional by comparison. Keep this Sales Professional and the next time you conduct an "Associate-Reward Program", make sure Steve Hennecke is at the top of your list as recipients for acknowledgement and reward! Raymond L. LaPietra President, CEO Career Images Model & Talent Agency, Inc. In business for over 30 years, doing business in 48 U.S. States and 29 Foreign Countries. www.careerimages.com (website) 913-681-7750 (office) modelman@careerimages.com (e-mail) More
I was connected to Molle thru the Costco auto purchase plan. While I'm not a big fan of the care buying process, this was pretty painless. I believe I got a reasonable price. And working with Steve went v plan. While I'm not a big fan of the care buying process, this was pretty painless. I believe I got a reasonable price. And working with Steve went very well. He helped throughout the process including showing me how the features (that were new to me) worked when I took delivery. He's offered multiple times to call if I have add'l questions/concerns now that I've had the car 4 days. More
Mary was excellent for us to work with. She understood that the car was for Linda and took care to ensure that she knew what Linda's desires and concerns were. When we had questions Mart did all she coul that the car was for Linda and took care to ensure that she knew what Linda's desires and concerns were. When we had questions Mart did all she could to provide information to us and to ensure that our questions were answered to our satisfaction. More