
Molle Toyota
Kansas City, MO
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This was second car in two years purchased here. We were in and out in an hour, we knew what we wre looking for and Steve Hennecke was ready for us and shwoed us the styles of vehicles. We suggesrted a pri in and out in an hour, we knew what we wre looking for and Steve Hennecke was ready for us and shwoed us the styles of vehicles. We suggesrted a price for the car ( a little under what was originally quoted and this was agreed upon immediately. We would rexcoomed any of our friends to purchase a car hre because it is easy and you feel they are really concerend that you get value for money. More
Because of a miscommunication between myself and the Because of a miscommunication between myself and the service department, I resorted to writing a letter to Molle Toyota. The day that they recived Because of a miscommunication between myself and the service department, I resorted to writing a letter to Molle Toyota. The day that they recived it I was contacted by Jan Myers, the Customer Relations Manager, her demeanor and professionalism in our telephone conversation convinced me that the problem would be solved. I commend Molle Toyota for having a employee like Jan Myers and I will continue to be a repeat customer of your dealership. Sincerely, John Schneider More
Matt did a great job showing us a new Sienna and since he drives one and has kids, he was able to answer all of our questions. We feel like we got a fair deal and would recommend the car buying experience a drives one and has kids, he was able to answer all of our questions. We feel like we got a fair deal and would recommend the car buying experience at Molle. The finance office did a nice job as well, not trying to pressure us into add-on's like coatings, warranties, etc. Overall, Matt and the others did a nice job. More
My husband and I are in the process of purchasing a vehicle from Molle. We are referred to this dealership by a co-worker. After visiting another dealership and experiencing a sleezy salesman, David wa vehicle from Molle. We are referred to this dealership by a co-worker. After visiting another dealership and experiencing a sleezy salesman, David was refreshing. We ended up getting more than we anticipated but for not a lot more money. The deal was that good. I am hopeful the financing and picking up of the vehicle will be as pleasant as the negotiation. We hate the whole car buying experiencing but Molle made it very, very low pressure. David worked with us and made sure we got the deal we were looking for. I would definitely recommend this dealership. More
David Betzer is a new Sales Associate, but he was extremely accommodating and helpful. Don assisted David with the sale and I appreciated their no-nonsense approach. extremely accommodating and helpful. Don assisted David with the sale and I appreciated their no-nonsense approach. More
I drove by looking......Matt sold me. It was the easiest car purchase I have ever made......I've purchased/leased 10+ Toyotas. Its no mistake why Matt's name is all over the award plaques. car purchase I have ever made......I've purchased/leased 10+ Toyotas. Its no mistake why Matt's name is all over the award plaques. More
My wife and I had planned a visit to Molle Toyota to see a particular 2006 Toyota Highlander which had just recently appeared for sale "on-line". We had spent a decent amount of time (mostly my wife) resear a particular 2006 Toyota Highlander which had just recently appeared for sale "on-line". We had spent a decent amount of time (mostly my wife) researching the various types of vehicles (Honda, Nissan, Jeep, Mazda, & Toyotas) which we were interested in. So by this time we had pretty much narrowed our search down to our choice being a Highlander. There were several good options "out there" on our short list. But we were looking for that elusive balance of perfect vehicle, low miles, great condition and most importantly ... a realistic price. Add into that we felt it would come down to being able to work with a sales person & a dealer. By the time we arrived at Molle Toyota on that evening, it was near 7:00 pm and already dark. We parked our car and began looking for the 2006 Highlander which we wanted to see. After a short time of looking, without success, we meet David Betzer (Sales Advisor). David was immediately pleasant, relaxed and helpful. He did mention that he was still fairly new to his job, but that if he didn't know an answer to a question, he would find it out for us. He said it was on the previously owned lot but when he couldn’t find it he did not hesitate to ask for help. He checked and verified that it was indeed parked inside the service area & asked if we would still like to see it? We did go back and had the opportunity to see this vehicle which had recently been traded in ... in its "natural state". It was refreshing to not feel like we couldn't see the vehicle until it had its "make-up" put on for a big date. We told David that we would like to drive this Highlander after it had been checked and cleaned. David called us when it was ready, and we returned again to look it over and drive it. After a while of checking it out and asking questions of David, we decided to see what the numbers might look like relative to their "Toyota Certified Vehicles 2.9%" financing and the trade in of our Mazda 626. David showed us a very surprising & pleasant offer. With all of our research (again, thanks to my wife), we felt like we had found that elusive balance of all parts of the car buying process. We felt like this was the vehicle and the deal for us. The paper work process was quick and seamless (“J.R.” was also very helpful and pleasant to work with). At no point, did we feel pressured or even stressed. The entire process was very professional, yet very relaxed and family friendly. David even further helped in locating a missing rear cargo area mat, making sure that several small scratches were taken care of and even getting us our rear license plate from our Mazda (which did not want to come off the night I left it). My wife and I would gladly work with David and the staff at Molle Toyota again in the future. And we would highly recommend them to anyone that is seeking a great vehicle & a pleasant, no-pressure buying experience. We wish David much success in his new career …. Thanks, Steve & Kandi Engelke More
Anthony was very professional and knowledgeable of the car. I will definitely recommend him and this dealership to others. It was great to have a great relaxing experience with no hassle! Thanks again! car. I will definitely recommend him and this dealership to others. It was great to have a great relaxing experience with no hassle! Thanks again! More
I came to Molle Toyota to trade my 2010 Corolla S for a Highlander Limited. Do to past experiences I had had purchasing vehicles I was somewhat trepidatious when I arrived--however, the courtesy and profes Highlander Limited. Do to past experiences I had had purchasing vehicles I was somewhat trepidatious when I arrived--however, the courtesy and professionalism David Betzer exhibited soon set my mind at ease. The entire process was devoid of pressure, on the contrary I felt like I was working with family or a close friend from the moment I pulled up until I left the finance office. Molle Toyota is a rarety among businesses of all kinds-its employees display that perfect balance of warmth and professionalism that instill in its customers a deep and lasting impression. Thank you David for the quality of your service and thank you JR for the clarity of your presentation of my warranties and options. Thank you Molle Toyota for exceeding all expectations! More
I went to this dealership knowing what car I wanted to look at and knowing that I liked how convenient the location is from my home for future servicing, etc. But I had not been in before. They offered look at and knowing that I liked how convenient the location is from my home for future servicing, etc. But I had not been in before. They offered a very low pressure experience which was very welcome! They answered all questions, concerns, and "negotiations" directly and with humor. They were very professional and friendly, seemed to get along very well as a team. They reminded me of options that made sense for my own needs. I bought the car and will feel comfortable returning with whatever questions may arise. I know they'll be there for me. More