Molle Toyota

Bill Marshall was at the service desk when I came in for Bill Marshall was at the service desk when I came in for general service on June 9th. He was helping another person and I observed his attention to Bill Marshall was at the service desk when I came in for general service on June 9th. He was helping another person and I observed his attention to detail and kindness with this person. He then worked with me on my service and could not have been more thorough and nicer. Bill's service is one of the main reasons I continue to use Molle's service department (and buy my next car from Molle when the time comes). I've noticed other service specialist have come and gone and it is always good to see that Molle recognizes that customers like to see a familiar face and a positive attitude. Carol McKay More

This is the fifth car we have bought from Molle Toyota since 2002 and have always had a good experience and will keep coming back. There is a large selection, salesmen are not pushy, but informative and since 2002 and have always had a good experience and will keep coming back. There is a large selection, salesmen are not pushy, but informative and we feel we get a fair price, everyone in our family drives Toyota. More

Steve Hennecke made my experience very enjoyable. I walked in to the dealership not expecting to be able to purchase new but Steve made me realize not only could I afford it but it would be fun and eas walked in to the dealership not expecting to be able to purchase new but Steve made me realize not only could I afford it but it would be fun and easy. Everyone at the dealership made the process painless, it was not your cheesy car dealership experience! More

Steve was a great salesperson. Definitely hassel free which we appreciated very much after some past experiences. He was very friendly, knowledgeable and helpful. We would highly recommend him and the which we appreciated very much after some past experiences. He was very friendly, knowledgeable and helpful. We would highly recommend him and the company to all our friends. Somewhere in removing items out of our old car and transferring to the new car, we lost our Garmin. I returned the next day and it was Steves day off and Don Cleveland was extremely helpful in trying to locate the lost item. He was not able to find the Garmin but we felt he did everything he could. We are very happy with our experience Molle Toyota. Joyce Bryan More

My wife and I were looking for a new Toyota Highlander that fit within our self-imposed criteria. Molle's website revealed an extensive stock of new vehicles that appeared to exceed other local Toyota de that fit within our self-imposed criteria. Molle's website revealed an extensive stock of new vehicles that appeared to exceed other local Toyota dealers. We received a straight-forward price quote via email and a friendly invitation to see the vehicle. Once on site, we found it to be an equally friendly environment. Rick McPherson and Jason McAfee sat and worked with me over the course of several hours answering numerous questions while we looked over all of our available options. Even after all that time, when I left the dealership without a firm agreement to purchase a new car, they were not pushy or frustrated. When we purchased the car two days later, Rick and Jason made the process easy and fun; and Dan in financing went through all of our options without any pressure whatsoever to purchase an extended warranty, etc. All in all, the people were nice, courteous and respectful of our decision-making process. More

Mr. Gooden was the ideal salesperson for our family - low-pressure and factual, and willing to put us into a vehicle that would meet our needs. He was professional and unintrusive, and we would recommen low-pressure and factual, and willing to put us into a vehicle that would meet our needs. He was professional and unintrusive, and we would recommend him to people in the future. Our overall experience at the dealership was very good. Everyone was friendly and helpful, and there was a non-pressure atmosphere. More

I enjoyed my opportunity to purchase a 2011 Highlander SE from Molle Toyota. The whole crew from owner,sales manager,financial officer to salesman as a whole operate as a team to insure customer satisfaction from Molle Toyota. The whole crew from owner,sales manager,financial officer to salesman as a whole operate as a team to insure customer satisfaction. They were most courteous and try to move the process along once the decision to purchase was made. I also believe that having a superb vehicle product instills confidence in a buyer and the process is that much sweeter..I have really enjoyed the professionalism that I received at Molle Toyota. More

Rick McPherson did a very nice job of rapidly greeting us in the parking lot and was very knowledgable about the Camry Lease arrangement we made. This was a first time lease situation for me and Rick helped in the parking lot and was very knowledgable about the Camry Lease arrangement we made. This was a first time lease situation for me and Rick helped me make a purchase decision I wasn'r prepared to make fully when I arrived. I will recommend the dealership to my friends. More

I would definitely recommend this dealership - from the minute I walked in the door I was greeted by friendly faces. I have bought many cars from Molle Toyota and have sent family and friends there becau minute I walked in the door I was greeted by friendly faces. I have bought many cars from Molle Toyota and have sent family and friends there because of the extraordinary service you get every time you visit. My salesmen was very knowledgeable about the cars and could answer all my questions. Once again I have no complaints and am pleased with my experience at Molle Toyota - Job Well Done! More

Bill's customer service was great, we enjoyed working with him. The overall rating of the experience was "good" as there were some delays that may or may not have been expected by the sales staff. Thes with him. The overall rating of the experience was "good" as there were some delays that may or may not have been expected by the sales staff. These delays were not effectively relayed to my wife and I. We have two children and had to make plans to take delivery three days after we committed to purchasing the vehicle, however the vehicle still wasn't prepared for delivery as expected. We had to take it any way due to scheduling. The vehicle wasn't as detailed as I had expected, but it was much cleaner than when test drove it. The dealership should focus more on managing the expectations of the process and meeting the time lines that are discussed with the buyer. Thanks for all your help Bill. Regards, Bryan Hopkins More